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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,321 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,321 Reviews of Larry H. Miller Toyota Lemon Grove

December 11, 2024

Hello, I arrived at location aprox. time 7:40 am ,and a older men approached me and asked what time was my appointment, I said I didn't have any,he told me. they wouldn't help me because More

by almyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trudy Roux, Kasada Vongsavath
Dec 13, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hello Almyra, I apologize for the wait you experienced during your recent service visit. It's important to us that we respect your time, and we understand how valuable it is. Your satisfaction is important to us, and we hope to serve you better in the future. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes.  Paul Bowen Service Director Larry H. Miller Toyota Lemon Grove Direct: 619-265-3195 PaulRyan.Bowen@LHMAuto.com

December 09, 2024

Eric, the support representative, was polite, efficient and competent. He explained how to use the status app and outlined how the service visit would proceed. The testing phase would check fluids and syst More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
December 09, 2024

Service adviser had horrible time estimate no communication I had to reach out to get my truck More

by 57markrichardson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
Dec 12, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hello there, I apologize for the wait you experienced during your recent service visit. It's important to us that we respect your time, and we understand how valuable it is. Your satisfaction is important to us, and we hope to serve you better in the future. Our Service Manager, Paul, will be reaching out so that we can discuss your concerns and work to improve our processes.  Maria Spina Customer Relations Manager LHM Lemon Grove Toyota 619-265-3117 mspina@lhmauto.com

December 09, 2024

Larry H Miller staff is really professional and supportive. Trudy Roux is just Awesome and a great service advisor. I love the fact that she is just a great advisor and honest. Thank you Larry H Mi More

by Jamesaldossary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
December 07, 2024

Great customer service. My truck’s services were completed faster than expected. Advisor Pablo and service technician Ryan always go above and beyond. More

by jason.rulloda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Flores
December 07, 2024

Being assisted by the Service Advisor Trudy Roux is always a privilege and a joy. She is a great asset to this dealership. Thank you to the service team! More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
December 07, 2024

Helpful, timely, accurate diagnosis. Never pushy or overbearing. Friendly service reps. Trudy is always awesome. Will continue to trust them for all my Toyota needs. More

by Dale W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
December 07, 2024

Had appointment at 9 and was told that I would be out by 12 and I was out before that More

by Joseph Zimolzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
December 06, 2024

My mom and I both bought a cars from Larry Miller. Both good reliable vehicles. Service since then also through the dealership. Manager Paul very helpful and professional. More

by bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
December 06, 2024

Explains well on all the questions with patience. Very efficient and perfect when it comes to the work. More

by Sai Praneeth Sagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer O'Brien, Trudy Roux, Kim Salamon, Joseph De La Cruz, Kasada Vongsavath, Jenn O'Brien, Scott Bada, Joe Raymond, Afton McKinlay, Robert Patch
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