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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,317 Reviews
Call Dealership (855) 638-1056

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,317 Reviews of Larry H. Miller Toyota Lemon Grove

November 20, 2024

Friendly staff. Trudy is the best Service Writer. A lot of new faces there I noticed. Art my salesperson is still there. More

by Patp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
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November 19, 2024

recently took my car to Toyota for servicing, and I couldn’t be more satisfied with the experience. Thank you for going above and beyond! More

by Cynthia Balcazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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November 19, 2024

Excellent service. I will always bring my car to Trudy. In and out so fast... More

by Bethany
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
November 19, 2024

Very professional and friendly . Not sure what’s the gentleman name ? His is great . Thank you for an awesome service. More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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November 19, 2024

When I arrived, I was greeted by the Service Manager. She was friendly and professional. The job was done quickly and efficiently. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
November 17, 2024

I pulled in and was over looked by the person checking people in.. I understand it could have been a mistake but that could have been one of the questions asked, were you next in line? More

by Georgiadc31
Purchase Time
Recommend Dealer
No
Employees Worked With
Trudy Roux
Report | Print
Nov 19, 2024 -

Larry H. Miller Toyota Lemon Grove responded

We appreciate you taking the time to leave your feedback. We apologize for any inconvenience that you experienced during your visit to our dealership. We strive to provide our customers with exceptional service and it is clear that we did not meet our own high standards in your case. Thank you for bringing this to our attention. We will use this information as a training opportunity to our staff. Please feel free to reach out at any time, I look forward to hearing from you. Maria Spina Customer Relations Manager LHM Lemon Grove Toyota mspina@lhmauto.com

November 16, 2024

Trudy Roux is the best. Always friendly and respectful. I would highly recommend her anytime. More

by Sollid1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
November 15, 2024

I've been going to this dealership for over 20 years and have ALWAYS been pleased not only with the service department (Trudy is fantastic) but also the sales department (Art is your guy. He is wonderful) More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Taylor is the best., Trudy Roux
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November 14, 2024

Very disappointing for service I paid for and it was never done. The service supervisor didn’t even take the time to apologize and was rude. I didn’t ask for any refund but it will be my last visit to L More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul/Service Supervisor
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Nov 18, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Jim, I'm very sorry to hear about the disappointing service you experienced with us. We apologize for the inconvenience and stand by our offer to refund you for the service. Please reach out to myself or our Service Manager, Paul, for the refund. - Maria Spina, Customer Relations Manager, 619-265-3117

November 14, 2024

Alberto was great and sweet. They finished servicing my truck in under an hour and he didnt pressure me to add more services. I appreciate that greatly because a lot of people ar More

by Mey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto service department
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