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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,257 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,257 Reviews of Larry H. Miller Toyota Lemon Grove

August 22, 2024

Customer service is fantastic very professional, very friendly, he answer all the question I ask, and my truck was done on time More

by Foilole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
August 22, 2024

I came to the dealership with an unusual problem. The technician was able to resolve it. The service advisor, Trudy Roux, kept me informed of the process. More

by lamesal4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
August 21, 2024

The showroom was very neat and clean our salesman. Unfortunately I do not recall. His name was very helpful. Very courteous gave us the time we needed unfortunately we had to wait about 30 minutes to More

by Stamps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhovanny Ruiz
August 20, 2024

I had a great experience. Jhovanny Ruiz (sales) and Bernardo (finance) really made the process seamless. More

by rgdoyle86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhovanny Ruiz; Bernardo in finance
August 19, 2024

First thing first, a big thank you for taking care of the problem. The representative that was assigned to fix the problem is off for the day but Eric took over. When Eric informed me that the problem is not More

by fmac143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 23, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

Aug 24, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

August 18, 2024

Service adviser Vanessa Santiago was amazing. Appreciate all the help and the Excellent service done. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Santiago
August 18, 2024

Allen, Trudy, and Pablo a few of the associates that have good customer service skills. Allen recently offered me a loaner car so that I wouldn't have to wait any longer More

by chiquito2508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen, and Pablo , Trudy Roux
August 17, 2024

Best dealer I always enjoy to come to the dealer. It’s nice and good service always More

by Avitar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer O'Brien, Trudy Roux, Jason Hawks, Ty Wardle, Tommy Ramsay, Joe Raymond
August 17, 2024

Professional Staff, customer oriented. Eric found warranted services still on vehicle and applied. Paid nothing. More

by byrdman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
August 17, 2024

My oil change was quick and fast. However, the check in time was horrible. Inconsiderate! More

by dma.amd619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Aug 23, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Robert Patch, General Manager, (619) 265-3170

Aug 24, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Robert Patch, General Manager, (619) 265-3170

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