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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.7
1,260 Reviews
Call Dealership (855) 638-1056

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,260 Reviews of Larry H. Miller Toyota Lemon Grove

June 15, 2024

Always great service at Larry H. Miller Toyota. Eric helped us this time and he was courteous and efficient. More

by clarissatubig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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June 14, 2024

Pleasant customer service is missing from the service department I waited nearly 30 min ..before anybody ever said ..have you been helped.... More

by Elray5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech ...not sure his name, Trudy Roux
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Jun 19, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hi there, thank you for taking the time to leave your feedback. I apologize for the delay and the lack of attentive customer service you experienced. This is not the level of service we strive to provide, and I appreciate you bringing it to my attention. If we have not discussed this personally by the time you find this response, please give me a call. - Robert Patch, General Manager, (619) 265-3170

Jun 20, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hi there, thank you for taking the time to leave your feedback. I apologize for the delay and the lack of attentive customer service you experienced. This is not the level of service we strive to provide, and I appreciate you bringing it to my attention. If we have not discussed this personally by the time you find this response, please give me a call. - Robert Patch, General Manager, (619) 265-3170

June 14, 2024

Overall good experience. Dealership looks clean. Service Adviser Scott Buckner did a good job explaining on the details of service. More

by Duffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Buckner
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June 14, 2024

Service Advisor Allen Mobley was very professional, courteous, and friendly. Had my vehicle ready as promised and was very thorough in pointing out what services were accomplished. Outstanding job over More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mobley
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June 12, 2024

Terrible customer service from Vanessa Santiago. I went in for an oil change and she was trying to push a few other services. Once I told her I wasn’t interested, the terrible treatment began. She w More

by Maria
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Santiago
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Jun 15, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership, it certainly does not reflect the standard of customer service we aim to provide. I appreciate you bringing this to my attention and for acknowledging Erick's assistance. If we haven't discussed this personally by the time you find this response, please reach out to me directly. - Robert Patch, General Manager, (619) 265-3170

June 12, 2024

Scott was very nice and helpful with good attitude . Good service and the Lounge is full service . We liked every thing. More

by bashir50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
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June 11, 2024

All service staff are wonderful! I always feel well cared for from the time I arrive to the time I leave. More

by MarlaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
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June 11, 2024

Exceeded all my expectations. I was promised my truck by the end of the month but as soon as my truck came in, I was notified, and my truck was ready! More

by Manny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Héctor Rivera
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June 10, 2024

Thank you for the service excellent customer service and thank you for checking everything see you next time More

by conchita_roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen s Mobley
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June 10, 2024

Trudy Roux is amazing! I look forward to taking my Toyota truck to get serviced to see her and to catch up on life. I appreciate Trudy and all of her support! More

by slekaunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
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