
Larry H. Miller Toyota Lemon Grove
Lemon Grove, CA
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1,297 Reviews of Larry H. Miller Toyota Lemon Grove
My experience at this dealership was fantastic, especially thanks to Art and Kaitlyn. They made the entire process feel comfortable and pressure-free, going above and beyond to ensure I had a posit especially thanks to Art and Kaitlyn. They made the entire process feel comfortable and pressure-free, going above and beyond to ensure I had a positive experience. Unfortunately, I can’t say the same about the finance department. The finance manager, Fernando, came across as unprofessional. Additionally, I believe the person who assisted me directly was named Teresa. After I clearly expressed that I wasn’t interested in any additional services—explaining that I have another vehicle as my daily driver and wouldn’t be putting many miles on the new car—her response was, “How does that change anything?” I found this comment dismissive and unprofessional, which was disappointing given the otherwise great service I received. More
Wait time is terrible. I had an appointment and was waiting for my vehicle and it took 2 hours for just a tire rotation. This dealership is not very nice looking and is mor I had an appointment and was waiting for my vehicle and it took 2 hours for just a tire rotation. This dealership is not very nice looking and is more run down looking. More
Excellent communication and transparent transaction. Modern and clean dealership close to the freeway. Most of my purchase was done online to expedite sale. I was able to walk in and out in roughly 25mi Modern and clean dealership close to the freeway. Most of my purchase was done online to expedite sale. I was able to walk in and out in roughly 25mins. Ask for Eric M. He’ll handle whatever you need. Thanks man! More