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Larry H. Miller Volkswagen Avondale

Avondale, AZ

4.6
700 Reviews
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10205 W. Papago Fwy

Avondale, AZ

85323

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Showing 700 reviews

July 17, 2018

Review of 20000 mile Touareg TDI service Tommy went out of his way to arrange Uber transportation for me while my Touareg was serviced. My expectations were exceeded as usual. This the 8th ca More

by tdi8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy in service is not listed here.
Jul 17, 2018 -

Larry H. Miller Volkswagen Avondale responded

It is such a pleasure to hear that we could exceed your expectations during your 20,000 mile service on your Touareg. Thank you for sharing about your wonderful experience with us and for your continued business! If there is anything more we can do for you in the future, we will be happy to be of assistance. - Victor Tanori, General Manager

July 15, 2018

Warranty work My advisor was very accommodating and did everything he could to make the process less stressful he offered to pick me up and paid for the service More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m terrible about names I want to say his name was Josh not 100% sure but I know it started with a J
Jul 16, 2018 -

Larry H. Miller Volkswagen Avondale responded

Thank you for sharing about your wonderful experience with our service team! It is a joy to hear that we could help take the stress off and pick you up as well. If there is anything else you need, be sure to let us know. - Victor Tanori, General Manager

July 14, 2018

Great service They take care of everything and I don't worry about the quality of the repair. They are up front with estimate and what needs to be done. More

by Lcleverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am pleased to hear we could help keep you from worrying and take care of you so well. We appreciate your kind review. If we can be of any help in the future, be sure to let us know. - Victor Tanori, General Manager

July 14, 2018

Great service I’ve been a customer for four years and have purchased 2 vehicles from LMVW. Service advisors as well as sales and finance staff have always been prof More

by Aluna304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am overjoyed to hear that our teams have been taking such great are of you for the past four years. We appreciate you coming to us for your purchases and service needs. If there is anything more we can do for you, be sure to let us know and we will be happy to help. - Victor Tanori, General Manager

July 13, 2018

Car not having power Service was great and my batter issues was fixed. However, after driving my car for a day, the check engine light went on. It wasn't on before I too More

by victor19leyba18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 16, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am glad to hear we could help with the issues you were having and provide such great service for you. Please feel free to come back in and see us anytime if you have any more concerns! We will be happy to help. Have a great day. - Victor Tanori, General Manager

July 13, 2018

Great customer service I went into this dealership with a bad taste from camelback VW, they really had me regretting getting this Passat. But I went to Avondale Larry miller More

by Chentw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 16, 2018 -

Larry H. Miller Volkswagen Avondale responded

I am thrilled to hear we could help better your experience and provide such great service for you. Thank you for your awesome recommendation and be sure to let us know if you need anything more in the future. - Victor Tanori, General Manager

July 12, 2018

Customer service David has been very helpful with service and everyone is very honest and makes visiting the dealership easy. Also thank you for providing Uber for tr More

by Ashleybrown428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 12, 2018 -

Larry H. Miller Volkswagen Avondale responded

Ashley, it is a pleasure to hear that David could be so very helpful to you during your time with us and I am glad you could take advantage of our Uber service. Thank you for this kind review. If we can be of any more service to you, be sure to let us know and we will be happy to help. - Victor Tanori, General Manager

July 12, 2018

Service I had my 2012 Passat in for a CV Joint. All good there but my wife has issues with the passenger side mirror being loose. On one of her trips our son- More

by Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dixon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Larry H. Miller Volkswagen Avondale responded

I can assure you that it would never be our intention to make someone feel like we were calling them liar, or did not believe them. I would invite you to reach out to me and we can discuss your wife’s visit with us further and see if we can help better her experience. We appreciate you bringing your 2012 Passat in to see us and for your feedback. I look forward to speaking with you. - Victor Tanori, General Manager, (480) 865-2058

July 12, 2018

Above and beyond Drove in and Jason listened and said sure we can help. I normally schedule an appointment but was on my way to work and thought I see... Jason even More

by DocOz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Larry H. Miller Volkswagen Avondale responded

It is a joy to hear that Jason and our team could get your vehicle in and take care of you when you visited us on your way to work. We appreciate you coming to see us and leaving this fantastic review. Be sure to let us know if we can be of any more help in the future. - Victor Tanori, General Manager

July 12, 2018

Service department Everyone was great and pleasant the service was perfect on time no long wait very kind to me. I feel that the crew should get a free lunch on Mondays More

by Mswhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and the other crew in the srecvice department didn’t get all their names but they made me feel like I was a good buddy of theirs
Jul 13, 2018 -

Larry H. Miller Volkswagen Avondale responded

Thank you for taking the time to share about your great experience with Tom and our team. It is a pleasure to hear that you could feel like buddies with everyone and enjoy your time here. If we can do anything more for you in the future, do not hesitate to come back and see us again. - Victor Tanori, General Manager

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