Larry H. Miller Volkswagen Avondale

Went in to take a look at my options since I recently filed for Chapter 7 bankruptcy from a mailer I received from LoanZone. The finance manager Lane was very nice and understanding in the initial phone filed for Chapter 7 bankruptcy from a mailer I received from LoanZone. The finance manager Lane was very nice and understanding in the initial phone call that I had with him explaining my financial situation, and offered me to come over for a consultation. I got there, and worked with Nancy, who listened to my situation, and gave me all my options considering my situation with no nonsense. She was very nice, very straightforward; again, no nonsense, no tricky sales tactics. After hearing my options and seeing what was available to me, I consulted with Tony (if I remember his name), who further assisted Nancy in helping me to see the big picture in trying to re-establish my credit. After some time and consideration, I ended up leaving with a newer and better vehicle with the same payment that I was paying on the previous vehicle I drove over there with (and they gave me a free cup)! Good, honest people; great customer service; they treat you like you are a VIP customer! I highly recommend them, if you're looking for a VW or if you're going through LoanZone. More

Everything was great! I love this dealership! Everyone was very helpful and very nice. I have brought my car into this dealership before and everyone was so nice and friendly. was very helpful and very nice. I have brought my car into this dealership before and everyone was so nice and friendly. More

Very professional & friendly people. Would recomend always and come back again. Loved how we were treated the whole time while we were there. Our sales guy was very polite and helpfull with everything. always and come back again. Loved how we were treated the whole time while we were there. Our sales guy was very polite and helpfull with everything. More

I bought my car there, I have always taken my car there for all service. The service Dept is just stellar, they always and I mean always make sure they are taking care of your needs and doing what ever the for all service. The service Dept is just stellar, they always and I mean always make sure they are taking care of your needs and doing what ever they can to accommodate. They remember you, know how to handle upset and or frustrated customers (me). Which had nothing to ever do with the service dept. All of them down to both of he gentlemen who drive the shuttle are world class customer service. They just know how to keep it business with a personal touch. Awesome. The service dept is why I keep coming back and honestly I was so turned to ever buy another VW (my Passat). The Service Dept and because of them and only them might be the reason I would ever reconsider. More

We are always treated with respect. Everyone we work with is very friendly and very professional. Barbara treats us like we are best friends. Steve always stops to say "hi" if we are there to just get an oi is very friendly and very professional. Barbara treats us like we are best friends. Steve always stops to say "hi" if we are there to just get an oil change. Just wish they were all in Yuma.... More

Justin took the time to research the vehicle that I was interested in purchasing and how it compared to the vehicle i previously owned (which I loved). He took the time to keep me informed regarding differ interested in purchasing and how it compared to the vehicle i previously owned (which I loved). He took the time to keep me informed regarding different cars and pricing options. Justin was very friendly, he made this experience pleasant, easy & comfortable. For the above reasons, I would recommend him and this dealership to others. More

Made a deal with the internet department, it took two days. When I showed up to dealership and met up with Todd Stamps, he did not offer a test drive of their car.I felt that was unusual. There car also days. When I showed up to dealership and met up with Todd Stamps, he did not offer a test drive of their car.I felt that was unusual. There car also had steel wheels instead of the alloys pictured on there website and autotrader. When I asked the manager if they could lower there price or put some alloys on the car. He said no way thats going to happen, and you can pay for the car as is. I would never do business with this Stealership again, even if they were the last here in this state. They did call me back after a day and wanted to put some other wheels on, but I already left and did not know the type of wheel they would put on the car. Buyer Beware! More

Neile was awesome. I've purchased 4 new vehicles in my lifetime this was the best experience so far. Neile made this opportunity happen. We have been looking for a economical family car for the past 3 mon lifetime this was the best experience so far. Neile made this opportunity happen. We have been looking for a economical family car for the past 3 months. We got the 2012 motor trend car of the year. We are very happy. Thank you so much Larry Miller VW. More

It was dark when we received the car. The next morning we found dent and scratches on the rear bumper. After contacting Mydonia, he went out of his way to make everything right. That is true customer service found dent and scratches on the rear bumper. After contacting Mydonia, he went out of his way to make everything right. That is true customer service. Also, during the sale transaction and dealing, Mydonia was very professional and friendly. He is not like the others car salesmen we have encounter, whom were pushy and rude. We like dealing with Mydonia and will recommend friends and family to him in the future. More

This is the second car I have leased from Larry Miller Volkswagen and both times have been exceptional experiences. I felt respected through the entire process, all my questions were answered, and I was Volkswagen and both times have been exceptional experiences. I felt respected through the entire process, all my questions were answered, and I was never pressured into doing something that I didn't want to do or was uncertain about. Everyone I have come into contact with at the dealership has been professional and friendly, making me feel like a valued customer. Even though there is now a VW dealership much closer to my home I chose to return to Larry Miller Volkswagen because of how I've been treated in the past, both in the sales and service departments. More