Larry Stigers Truck Sales
Frankfort, KY
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13 Reviews of Larry Stigers Truck Sales
I was highly disappointed in both the quality of the vehicle purchased and the customer service when dealing with Larry Stigers Truck Sales. The truck was assured to have been thoroughly inspected upon vehicle purchased and the customer service when dealing with Larry Stigers Truck Sales. The truck was assured to have been thoroughly inspected upon arriving at their lot, but could not have been. We were still in viewing distance of the dealership when started having troubles. The truck would not accept gas, regardless of which way the nozzle was held or how quickly gas was fed to the vehicle. The salesman had taken it over to put gas in for the test drive and never mentioned any problems. We called them and he came back over (this is the only customer service we received from them including 6 other attempts to contact the owner). He cut some zip ties off the line, but this did not help anything. After literally 20 minutes as the gas station I had enough fuel to make it home and accepted it was a fix I would be making. The truck then proceeded to miss a cylinder sporadically on the way home. I immediatly took it to a mechanic's shop to be checked out and it was discovered that it would likely need $800 in repairs, not counting the fuel line and a general tune-up which it obviously was not given at the dealership. I tried to contact Larry Stiger five different times in the next week without any success. We requested a call back each time but never got one, each time given a different excuse as to why he was unavailable. They do offer a warranty plan but I was not given details about it at the time of purchase, nor was it mentioned in any of the five later calls. I chose to buy from Larry Stigers because of the selection offered and it was the closest to where I live. I would suggest anyone looking for a utility truck or van to seek them elsewhere, it is not worth your trouble to go through an ordeal similar to mine. More
Salesperson sold us a truck and assured us the truck had no problems . Sold us extended warranty and then would not hoor it or refund our money for the warranty . Cost us 3100.00 in repairs in 3 months no problems . Sold us extended warranty and then would not hoor it or refund our money for the warranty . Cost us 3100.00 in repairs in 3 months More
Friendly sales staff, eager to show wide variety of trucks and fairly knowledgeable about products. However, carfax showed trucks coming mostly from out of state. Many vehicles on lot had rust and b trucks and fairly knowledgeable about products. However, carfax showed trucks coming mostly from out of state. Many vehicles on lot had rust and body damage, poor interiors and very high miles. Prices seemed in line with condition usually (I was looking for a cheap work truck anyway). I have heard stories from others in the community of POSSIBLE rebuilt wrecks, salvage titles, out-of-state title issues, vehicles sold without airbags present, and so on. I cannot verify any of these, I am merely presenting these at face value so proceed with caution. I decided not to buy from this dealer, mostly as I didn't find the exact truck I was looking for but also because of poor local reputation. More