Lasco Ford

Outstanding Experience I learned of Lasco Ford via the internet while looking for a Ford Escape for our son. We found the internet pricing to be very competitive, which is I learned of Lasco Ford via the internet while looking for a Ford Escape for our son. We found the internet pricing to be very competitive, which is why I suspect so many customers were in the building. Lasco had a pretty good selection of vehicles, but most importantly the one we wanted. When I first entered the dealership I was surprised to see so much activity. I have never seen so many people in a dealership in the evening. I then learned that they are open every evening, not just Mondays and Thursdays. There was just a frenzy of activity going on with people buying cars left and right, denoted by the happy new customers ringing the bell to cheers and claps from the sales team and other customers. I found our sales rep, Erik, a pleasure to work with. Erik is new to sales, but not new to providing excellent customer service. Erik was outstanding to work with. He listened carefully to our needs and concerns and was able to articulate those to his management team. We negotiated a deal that I thought was fair to everyone. I thought Erik represented the dealership well, was friendly, honest, straightforward and worked tirelessly to make this deal happen. We worked until after close the first night and came to an agreement on an Escape. Everyone we worked with was a pleasure to work with: Erik, Blake, Alan, Jake and Danny. When we left that night, we knew exactly what our payment was and needed to come back the following night to finish the paperwork and pickup the vehicle. When it came time to finish up the paperwork, there was a slight difference in the payment amount that we had confirmed the night before. It wasn't really significant, just a couple of dollars, but there had been a misunderstanding about the license plate fee between Erik and his management team. To Erik's credit, he stood by his statements to us and his manager Alan Parker spoke with us in order to resolve the issue. Either way, this wasn't a deal killing difference, but rather a matter of principle. We all spoke for 5 minutes or so, and Alan made the decision to make a slight adjustment in the price of the car to get to the original number. While the amount was really insignificant, Alan showed tremendous integrity by backing up Erik. While our entire experience was excellent from start to finish, sometimes the little things people do tell you a lot about themselves. After this purchasing experience, I will recommend to everyone I know that is shopping for a new or used car to consider Lasco Ford. I personally would absolutely come back to Lasco Ford, and now I fully understand why so many people shop at Lasco. Don't forget to ask for Erik Getyina! Sincerely, Fred Arthur More

Turned a negative into a positive I came in after a head on collision and my car being totaled. I had a few days to sort through getting into a new vehicle. Flo was very good about wal I came in after a head on collision and my car being totaled. I had a few days to sort through getting into a new vehicle. Flo was very good about walking me through my options as I told him what my needs were. I got a great deal on a 2014 Ford Fusion that even exceeded my expectations!! Flo even took time to help me return my rental car during his office hours. Thank you so much Flo and Lasko Ford!! More

Terrific deal on 2014 F-150 Andreea was highly motivated to get us into a new lease on our 2014 F-150. From the initial visit thru delivery she kept us informed on daily progres Andreea was highly motivated to get us into a new lease on our 2014 F-150. From the initial visit thru delivery she kept us informed on daily progress as we searched existing vehicles. The final deal provided some pleasant surprises with added vehicle content at no cost to us. Would recommend Lasco for new/lease vehicle sales to anyone seeking an excellent deal. More

1st time buyer I am a first time buyer. I am so pleased with my service provided during my purchase. I am so excited for my new car! I am a first time buyer. I am so pleased with my service provided during my purchase. I am so excited for my new car! More

Love the car - no complaints with the dealership Any issues that we had with the dealership have been resolved to our satisfaction. They were very professional in addressing all our concerns, and we Any issues that we had with the dealership have been resolved to our satisfaction. They were very professional in addressing all our concerns, and we would not hesitate to recommend them to anyone. We are now owners of a very nice 2014 Ford Fusion. More

BUY YOUR NEXT CAR AT LASCO FORD ANDREEA WAS EXCELLENT VERY IMFORMATIVE ABOUT THE NEW 2015 ESCAPE SHOWED US THE ESCAPE THAT WE WERE INTERESTED IN AND WENT ON A TEST RUN AND EXPLAINED ANDREEA WAS EXCELLENT VERY IMFORMATIVE ABOUT THE NEW 2015 ESCAPE SHOWED US THE ESCAPE THAT WE WERE INTERESTED IN AND WENT ON A TEST RUN AND EXPLAINED ALL THE NEW OPTIONS ALSO, LASCO FORD WENT THE EXTRA MILE ON THE TRADE-IN THANK YOU FOR MAKING OUR VISIT TO LASCO FORD VERY FRIENDLY WE'LL BE BACK More

Wonderful Experience I found the experience of working with Emily and the team at Lasco Ford to be a pleasure. The follow through was excellent. Every person we’ve inter I found the experience of working with Emily and the team at Lasco Ford to be a pleasure. The follow through was excellent. Every person we’ve interacted with was professional and courteous. I felt Emily was very transparent and honest on negotiating the deal which unfortunately is not something I expect when doing vehicle purchasing. And she really went the extra mile by having the vehicle delivered all the way to us. More

Professional, polite and experienced Kayla Mangani was a pleasure to deal with. Experienced, courteous and professional. She accommodated my fluid schedule without complaint. Made the Kayla Mangani was a pleasure to deal with. Experienced, courteous and professional. She accommodated my fluid schedule without complaint. Made the lease buy-out of our 2012 Fusion SEL painless. 2 Days later she made the purchase of a new Escape Titanium just as enjoyable. Kudos Kayla...to you, Shouen Newsome, Kelsey Riley and, of course, Marcy Orr in Service! More

Excellent experience Tom Thompson is the best car salesman I have encountered. He is genuine and hard working -- not at all like the fast talking, snake oil salesmen at ot Tom Thompson is the best car salesman I have encountered. He is genuine and hard working -- not at all like the fast talking, snake oil salesmen at other dealerships. I would recommend the Lasco Ford team to anybody. We got the car we wanted at a great price. More

Driving and Buying Ford Fusion Hybrid Dan was very friendly and helpful and acted as a go-between with service and finance to get everything accomplished. Jake was very thorough with his Dan was very friendly and helpful and acted as a go-between with service and finance to get everything accomplished. Jake was very thorough with his explanations of the "whats and whys" of all available to me as a customer. I especially appreciated that there were people available to do the runaround jobs necessary for the sale and trade-in to be smooth. (I had purchased tires that were on the trade-in; the original tires we at home in my shed. Lasco sent a courier to pick up the original tires, took off my tires at the dealership, put on the originals that day and returned my tires to my home the next day). Also, the technical person explained the important features on the car and offered to make an appointment for a convenient time for my return if I needed further explanation. All in all, a good experience. More