Lasco Ford

New car purchase I was so pleased with my experience with Lasco Ford on my 2012 Focus lease that I kept visiting for regular maintenance service. Those visits just fu I was so pleased with my experience with Lasco Ford on my 2012 Focus lease that I kept visiting for regular maintenance service. Those visits just further reinforced their dedication to customer service. I remained so happy that I knew that they were the ONLY choice for the dealership I wanted to work with on my New 2014 Fusion Hybrid purchase. I was visiting for an oil change when I decided it was time to take a test drive. By random luck, I was introduced to Charlie Burgess and we went for a test drive! It was as if all the cards fell into place and I walked out with my new car 'in the works'. I took delivery within 3 days. Charlie was simply the biggest help and easiest going Sales Consultant that anyone could ask for! My positive experience with Charlie, and continued positives with Lasco Ford, will keep me a loyal customer. I also happen to LOVE my new car! More

Going the extra mile... 56 of them! I want to ensure your sales representative Ed Samples is recognized for going above and beyond any expectations for a sale, especially a Used car sale I want to ensure your sales representative Ed Samples is recognized for going above and beyond any expectations for a sale, especially a Used car sales. My name is Nicholas Lachance, I located my current F250 Superduty on USAA car buying service. Once I confirmed it was still on the lot, I drove from Warren, MI. immediately. This was my only day off in over 8 months, I was not sure when I would have the time to check out this truck again. My first encounter with Ed was in passing, small talk was initiated. After he saw me standing there for a few minutes, he put our conversation together and figured out I was an online customer, he was more than willing to help me. Ed's desk was simple but to the point, exactly what I expect from someone in sales. Ed knew about the truck I was interested in, even took the time to tell me about the options it came with from the factory. After the test drive, we started the paperwork. As an option and to lessen the burden of having two vehicles with me at one time. I wanted to see how much my 2001 BMW would rate for a trade. He was very accommodating during the long wait during the appraisal process. Ed even went back to the employees lounge to get me a cup of coffee when the service department ran out of coffee. Not what I expected, but a very pleasant surprise. Once I did not accept the offer for my trade, I had a dilemma. I was going to buy this truck and still had my car there as well. He overheard my conversation with my wife who stated she would drive me back out the next day to pick up my car. Ed excused himself from the desk, so I could finish my conversation with my wife. Once he returned he had a plan of action that would not involve my wife and kids coming out the next day to retrieve my car. With my wife working for the Department of Defense, and myself serving in the Army, our schedules would mean a late night pick up of my car. He offered to follow me in my car, so I could drive my truck home. He stated his wife would follow him in their car and it would not be an issue at all. I tried asking a couple different ways to ensure he would be okay with his wife and himself driving over 50 miles (one way) to my house after their long day. Ed never stopped trying to take care of me, I understand I did not purchase a new vehicle from Lasco Ford that day. I was treated like I had. Ed Samples displayed the utmost professionalism, calm demeanor, and resourcefulness of a Man of honor. I am truly happy I called Lasco Ford that day, and thanks to Ed Samples - I will always check with Lasco Ford before going anywhere else for our next vehicle. I apologize for taking well over a month to write this review, the military has its own timelines and agendas. I hope you will have the time to recognize Ed Samples for the outstanding job he has performed, please do not take as long as I did to write this review. Thank you again, Nicholas Lachance More

Great service Came in to Lasco told them what I wanted to pay and they made it gave me a price that was even lower. Great service. Came in to Lasco told them what I wanted to pay and they made it gave me a price that was even lower. Great service. More

Shantel and Sean were awesome Shantel and Sean went above and beyond helping my mom and I get financed for our car. I felt so important and comfortable . I would recommend anyone g Shantel and Sean went above and beyond helping my mom and I get financed for our car. I felt so important and comfortable . I would recommend anyone go and see Shantel they will love her dedication and personality. More

Eparks@lascoford.com Just a great dealership with very friendly and very experienced people that try there best to get you the car you want at a good price Just a great dealership with very friendly and very experienced people that try there best to get you the car you want at a good price More

Good experience. Shantel Dipzinski and Steve Range were pleasant to work with while buying a used F150. It was nice that Shantel remembered me and the features I was l Shantel Dipzinski and Steve Range were pleasant to work with while buying a used F150. It was nice that Shantel remembered me and the features I was looking for when I came in weeks after my first visit. More

Awesome Experience I had a very good experience working with Shoen Newsome and Andreea McGigor. They were excellent to work with and both very knowledge. They made my I had a very good experience working with Shoen Newsome and Andreea McGigor. They were excellent to work with and both very knowledge. They made my first experience buying a car by myself a good one.. I could not be happier More

Satisfied Customer Found the automobile I wanted on autotrader.com at Lasco Ford in Fenton. Spoke with Eric on the phone and scheduled an appointment for a Saturday. E Found the automobile I wanted on autotrader.com at Lasco Ford in Fenton. Spoke with Eric on the phone and scheduled an appointment for a Saturday. Eric was friendly and I did not feel pressured at any time. Was an overall good experience. More

Excellent Experience Eric was very helpful. He listened to what we wanted and found us the appropriate vehicle. The staff is very attentive and are eager to help. Great Eric was very helpful. He listened to what we wanted and found us the appropriate vehicle. The staff is very attentive and are eager to help. Great experience!!! Thank you Eric. Greg MacDonald More

Owner Great experience and got the car I wanted. They were helpful and accommodating and went beyond after sale to ensure I was taken car of Great experience and got the car I wanted. They were helpful and accommodating and went beyond after sale to ensure I was taken car of More