Lasco Ford

AMAZING SERVICE AND PERSON He got me right in....next day service...due to parts being ordered right away. Arranged for me to get home, with no problems. Everyone was so nice He got me right in....next day service...due to parts being ordered right away. Arranged for me to get home, with no problems. Everyone was so nice and accommodating. I will for sure recommend Miguel to everyone, I as well will see him if I need service. Who ever trained him, trained him well;) Thanks Miguel for your help!!!!!! More

Shantel was very helpful, motivated and professional. She worked with us for 2 days to find a car that would work for our budget. We had a great over all experience.I will refer people. Vicki Walker worked with us for 2 days to find a car that would work for our budget. We had a great over all experience.I will refer people. Vicki Walker More

Dan is the BEST!!! Dan at Lasco Ford is very professional.He Exceeded over and beyond our Expectations! Thanks So much Dan we couldn't be happier with your service!!! W Dan at Lasco Ford is very professional.He Exceeded over and beyond our Expectations! Thanks So much Dan we couldn't be happier with your service!!! We will recommend you to everyone! You have a great team at Lasco Ford! It has been a pleasure working with you & we look forward to working with you in the future!!! Thanks Again!!!! Chad & Kelli T More

This is my second experience with Janice and it was great like the first time. I drive 100 miles round trip for the excellent service. She is fast, efficient and very friendly. She went out of her way to mee like the first time. I drive 100 miles round trip for the excellent service. She is fast, efficient and very friendly. She went out of her way to meet all of my needs. I will definitely use her services for my future purchases. More

I purchased a Cadillac CTS in December of 2013. The price on the car was fantastic. Upon leaving the dealership, I had an issue with a headlight and returned to the dealership. After dealing with t price on the car was fantastic. Upon leaving the dealership, I had an issue with a headlight and returned to the dealership. After dealing with the salesman that had sold me the car for a period of time, I was directed to Paul. Paul was absolutely fantastic. He worked with the Lascos to get the situation taken care of in a timely manner. I brought the car back to Lasco, about two and a half hours from my home to be diagnosed. When the service center found that it would require a new light, ballast and wire harness, Paul got the costs approved by the Lascos. The bill would have easily exceeded $700 if it was not for his attention to great customer service. Due to the parts being ordered, I had to come back. To make up for this, Paul filled my tank and detailed my car for free. Paul is an asset to the Lasco team and I would gladly work with him again. My one suggestion when buying a car from Lasco is to make sure that you secure financing with your own bank before going. I went on a Saturday and financed through one of their preferred lenders with the intention of refinancing the following week with my credit union. Unfortunately, my credit was ran several times and I have not received the refund from a warranty I returned 3 months ago. Get your own financing and work with Paul and the experience will be a positive one. More

Eric Peters Very personable and upbeat. Presented all options but understood my budget. My only complaint was that another salesperson started and then passed me Very personable and upbeat. Presented all options but understood my budget. My only complaint was that another salesperson started and then passed me off. The same thing happened to my parents when they came to Lasco. Makes you feel like you don't matter. Likely we were passed off to Eric who was great. Too bad he won't get full commission when he did all the work. I knew which car I wanted when I came in and the only thing the other salesperson did was take me for a test drive, he then passed me off. I would recommend people visit Lasco but expect to the passed off. I would suggest that they go in looking for Eric. More

I like visiting car dealerships about as much as I like going to the mall. It's not my favorite thing to do. Despite those feelings, when looking to purchase or lease a new vehicle, you have to deal with a going to the mall. It's not my favorite thing to do. Despite those feelings, when looking to purchase or lease a new vehicle, you have to deal with a new car salesperson. I made a decision to buy a new vehicle, and took the time to visit four different dealers representing three auto makers. I must say that it is surprising how different the dealer experience can be when you compare. I first compared the products, did my research on the internet and obtained preliminary quotes before I even left the house. Even though I hadn't stepped foot in the dealership yet, I had already established contacts and relationships with four different salespeople. Again, the experience varied significantly from one dealer to the next. Once I narrowed down my decision, I finally had to go into the dealers and drive the product(s). I hadn't shopped for a new vehicle in over 15 years, and I was pleasantly surprised at the experience. With regards to Lasco Ford, when I entered the showroom I was immediately taken with the buzz of activity, and the overwhelming number of customers who were engaged with salespeople. Other dealers I visited were as quiet and still as a church and I was often the only customer in the showroom. Clearly, Lasco was doing something different to attract all these people. I spent two solid hours with my sales rep, who provided me with a very detailed review of the product and accompanied me on a test drive (which I prefer, actually). There was a simple and brief request to close the deal at the end of my first visit, but I respectfully declined to make a decision on the spot and said that I would respond within 72 hours. They agreed to hold the (high demand) vehicle for me during that time, with no money down, only my word and request to do so. It only took another 24 hours to make my final decision to lease a vehicle from Lasco Ford. From that point, the interaction with my sales rep didn't end. I continued to receive the high level of service that I desired and came to expect, and this continued until the day of delivery. The delivery process was smooth and uneventful. There were no surprise charges and every expectation was met. I drove away about 1.5 hours after I arrived. I would definitely recommend Lasco Ford,and salespeople Whitney Berry and Paul Zaagman to my friends and family, or anyone reading this review. I hope you are as satisfied as I was. More

outstanding and highly efficient customer service Miguel Elicerio is highly efficient and produces professional, immediate results as well as outstanding, respectful customer relations. I will be a r Miguel Elicerio is highly efficient and produces professional, immediate results as well as outstanding, respectful customer relations. I will be a returning client to this location in the future based upon having a positive experience. Thank you! More

Dealership provided great service. The F-150 Platinum was a Great price. The dealership was very easy to work with, and I would do business again in the future. a Great price. The dealership was very easy to work with, and I would do business again in the future. More

When I came into look at a car, I didn't know what I wanted. I only knew what kind of price range I was able to afford. Eric approached me and wanted to see if we could get approved for a loan first. Wh wanted. I only knew what kind of price range I was able to afford. Eric approached me and wanted to see if we could get approved for a loan first. Which was exactly what I wanted, and it was something the other dealers I went to would not do for me; for example: Patsy Lou in Flint. Eric was pleasant from the beginning, but I had it in my head that car salesmen were people who are just in it to make money. Having done business with Eric proved me wrong. He made it work for me and got it into my price range. It was great. I was there for a very long time because it was late and they were really busy. Being there late didn't hinder the process of me leaving with my car at all. It was nice that I didn't feel like I was being rushed out of the door. Jake was the other gentleman that helped me, by getting all the financial details in order for me to sign. He also delivered prime customer service, despite it being so late and wanting to go home. The staff at this particular Lasco Ford are awesome, and I would recommend them to anybody who needed to buy a new/used vehicle. More