
Lasco Ford
Fenton, MI
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Lasco Ford displayed customer service of the highest quality. Their sales team gave me the best competitive price and the finance team got me approved. I would recommend Steve A. at Lasco Ford to my fr quality. Their sales team gave me the best competitive price and the finance team got me approved. I would recommend Steve A. at Lasco Ford to my friends and family. More
Out of three different dealerships we had salesmen that acted as if we were not worth their time because of the amount we were looking to spend. However, when we went to Lasco Ford we were introduced to T acted as if we were not worth their time because of the amount we were looking to spend. However, when we went to Lasco Ford we were introduced to Trevor Troupe and he was more than willing and energetic about assisting us in our venture. He helped with locating vehicles, allowing us to test drive them, he touched base with us the following day to see how everything went, and he was more than patient with us until we found the right car. Once we found the right car, he stayed at the dealership later than even we anticipated the time would take. He was not only extremely informative but he also seemed genuinely concerned about making sure we were able to get the right car in the price range that we told him we were comfortable with. Furthermore, even though he is new to this dealership, he seemed like he had been doing this type of work longer than the short time he stated he has been doing it. In the future when we start looking for another car we plan on coming back to Lasco Ford in Fenton MI so Trevor can help us once again. Thanks Trevor, we look forward to working with you in the future on our next great deal. More
We were looking for an affordable, nice looking vehicle for my husband, and Trevor was extremely helpful, and easy to work with. We wanted everyone to know what a great job he did! for my husband, and Trevor was extremely helpful, and easy to work with. We wanted everyone to know what a great job he did! More
As soon as we walked in the door of Lasco Ford it was a nice experience. We were not attacked like some dealerships do. We seen a familar face right away. He was Charlie Burgess. He is an honest person nice experience. We were not attacked like some dealerships do. We seen a familar face right away. He was Charlie Burgess. He is an honest person which put us at ease. We were next introduced to Paul Zaagman, who was friendly, no pretense at all and very knowledgeable about new and used cars. Last but not least we were introduced to Gaye Johnson. She was great at making sure ALL our questions were answered. She made our waiting time for a finance rate easier. She did everything in her power to make our experience and lasting impression a pleasure. More
My driver's side wiper blade had broken off in this past Saturday's (12/14/13) snow storm; drove to Fenton Lasco Ford. Asked Mike Goldsworthy for help as was after hours for service center to be open past Saturday's (12/14/13) snow storm; drove to Fenton Lasco Ford. Asked Mike Goldsworthy for help as was after hours for service center to be open (sometime after 6 pm) Mike went to see if anyone in service was still around. Paul & Mike said they together would see if they could help me. They found a wiper blade, and Paul put it on, tested them to make sure they would work. Both Paul & Mike were an answer to prayer, as my husband was out of town. Mike & Paul went above and beyond my expectations, as the service dept was closed. THANK YOU Mike & Paul for rescuing a damsel in distress!!! More
By far the best customer service out of every other dealership I went to. I worked with Darren Hawley. The dealership was very busy and so was Darren but he found someone else to help us in his absenc dealership I went to. I worked with Darren Hawley. The dealership was very busy and so was Darren but he found someone else to help us in his absence when he was called away to other customers. He checked on us and even gave us updates every couple of minutes. Darren seemed genuinely interested in helping find a car that I loved and he even said that he wouldn't let me leave until we found something that I was satisfied with. He was very easy to relate to and he even shared his experiences with buying cars and credit building. My credit is not the best but he wasn't discouraged by it. His goal was not only for me to buy a car but he also wanted to make sure that I got into something that wouldn't be too overwhelming to pay for and would also fix my credit. Darren is awesome and I would recommend him to anyone who goes to this dealership to buy a vehicle. Overall, the whole dealership in general gets and A+. They were friendly and efficient and they will work with you no matter what your situation is. I honestly believe that they sold 15+ cars just in that one day that I was there. More
I am impressed every time I walk through Lasco's door as to the wonderful customer service that I receive. I especially was impressed with the last purchase that I made at Lasco. Dalila and Mike G. wer as to the wonderful customer service that I receive. I especially was impressed with the last purchase that I made at Lasco. Dalila and Mike G. were extremely helpful and walked me through the buying process with ease. I will continue to recommend Laso. I would also like to give a special shout out to Greg Reid for seeing that the process was also positive. Thanks, Renee More
I had a great experience with Alex Gentry. He is the ONLY reason I gave all 5's. I was there for 3 days, a combined 14 hours to purchase a car. I was told multiple things that were either incorrect or later reason I gave all 5's. I was there for 3 days, a combined 14 hours to purchase a car. I was told multiple things that were either incorrect or later changed. Once I began working with Alex (I had 3 others before him), my entire experience changed. He was helpful, knowledgeable, and apologetic for my experience thus far. Had he not been the salesman I worked with, I wouldn't recommend Lasco. However, I will recommend him and send future customers directly to him. More
Our recently purchased F150 had a Rear differential issue, so we took it in to Lasco, where we bought the truck, for service. Not only did Julie make sure our repair was completely covered under our wa issue, so we took it in to Lasco, where we bought the truck, for service. Not only did Julie make sure our repair was completely covered under our warranty, she made sure I had rental car, and updates on our repairs along the way. We were very pleased with the customer service, and the timely repairs on our vehicle. I would not hesitate to recommend this service department to friends and family. Thanks again Julie! More