
Lasco Ford
Fenton, MI
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Very helpfull. Great spirit. Took care of all our needs.She made us very comfortable. Excellent customer service. Tidy and clean surrounding. Lovee our new car! needs.She made us very comfortable. Excellent customer service. Tidy and clean surrounding. Lovee our new car! More
These guys are absolutely the best there is. I will never buy from anywhere else ever again. Brandon and Ryan worked very hard to find the right vehicle to fit my needs and budget. Everyone in the en never buy from anywhere else ever again. Brandon and Ryan worked very hard to find the right vehicle to fit my needs and budget. Everyone in the entire dealership was friendly and went above and beyond what was expected. More
Gaye Johnson was awesome. She made us feel like we were part of the family. She was straight forward and was willing to get us the best deal possible and she did just that!. We couldn't be happier with our part of the family. She was straight forward and was willing to get us the best deal possible and she did just that!. We couldn't be happier with our "New" used 2011 F-150. Thanks again to Gaye and the Lasco Ford Family. Ed & Cheryle Nagel Howell, Mi More
so i bought a truck 6 months ago from lasco ford had a bad buying experiance and they dident do the work they promised me on paper on top of that teh day i left my 4x4 actuator went out they charged me t bad buying experiance and they dident do the work they promised me on paper on top of that teh day i left my 4x4 actuator went out they charged me to fix it i was back and fourth a bunch of times costing me hundreds of dollars then my battery had a bad cell it died on me 3 days after i took the truck home they wouldent give me a new one i had to buy a new one from autozone for 165 bucks then 2 of my o2 sensors went bad they wouldent fix that the tire had a bad valve stem when i bought it i had to pay to fix that i had to fix the tailgate that they suposably fixed all the paint chipped off and looked like crap had to re paint the whole thing had to pay someone to fix the door i had to replace the tail light the truck wuposably went through a 122 point inspection or somthing like that well almost all of that stuff should have been caught i have spent over 3000 dollars fixing stuff on my new truck this is bs they dident even clean the truck out for me when i bought it there was crap under all the seats the seat belt on the passanger side dident work i had to replace that also plus the oil had not been changed or even checked i had to get an oil change the day after i bought the truck do not buy a vehicle from these people total rip off!!!!!!!!!!!!!!!!!!!!!! i now own a 25,000 dollar lemon More
I was so glad to recieve such dedication, kindness, and understanding from Gaye Johnson. She made possible all that we wanted and asked for in our purchase of a used car. A very trustworthy, hardworking, a understanding from Gaye Johnson. She made possible all that we wanted and asked for in our purchase of a used car. A very trustworthy, hardworking, and dedicated person that made our experience wonderful. All future purchases will be from Gaye Johnson! And I will recommend her to everyone of my family and friends! More
Sean worked tirelessly to get my deal done, doing everything in his power to help me. Jim handled the paperwork with a sense of humor and professionalism. The dealership is so busy that it does take everything in his power to help me. Jim handled the paperwork with a sense of humor and professionalism. The dealership is so busy that it does take longer than usual to get things done. Hopefully with the revisions to the building and grounds, more support for the customers will be a top priority. More
We asked (3) Ford dealers to find or build a Taurus SHO We asked (3) Ford dealers to find or build a Taurus SHO to our specs, and not include equipment we didn't want, e.g. a decklid spoiler. Only Lasco a We asked (3) Ford dealers to find or build a Taurus SHO to our specs, and not include equipment we didn't want, e.g. a decklid spoiler. Only Lasco agreed to deliver the car we wanted built the way we wanted it. The car was ordered promptly, Mike followed up with CAP to keep it on track - was delivered in 4 weeks. John found rebates I wasn't aware of and applied those to save us even more money. When we arrived to "ink the deal", all was prepared and went down like dominoes. We bought our car from Lasco, have referred others in the family to them, and will continue to do so because ...we trust them, Thanks for the great experience. More
I came to this dealership because of what I had heard just by word of mouth about how good they were with customers and they had in stock the type of vehicle in the price range I was looking for. I init just by word of mouth about how good they were with customers and they had in stock the type of vehicle in the price range I was looking for. I initially worked with Whitni Berry through e-mails and phone calls setting up a time to come in and look at the vehicles in stock. She sent me an attachment in one e-mail of a few of the Ford Escapes they had in the price range i was looking for which I appreciated so that I had a better idea of what was there. When I got the the dealership, I again worked with Whitni and told her what i wanted as far as payments went and what exactly I was looking for in a newer vehicle. She was very professional and courteous in telling me what vehicle price she could get me into for the payments I wanted and she dealt with me very honestly. I ended up falling in love with a different vehicle that was a couple years older than I had originally wanted, but tbe price was good and it had better options than the Escape I was looking at first. She then worked hard the rest of the day on getting me the financing on the vehicle at the monthly payment I needed in order to be affordable. The first approval came back, but with a high monthly payment, so she worked very hard on options to get my monthly payments down to an affordable level for me, even going to the owner himself, which resulted in getting an additional $2k knocked off the sale price. This resulted in an affordable monthly payment for me. The sales manager came out after that and talked with me briefly about what was done to get me into the payments I needed and he told me that as a result of reducing the price so much for me, they would be unable to fix a broken fold-down speaker latch in the back for free. This was a minor problem to me to begin with and I told him I didn't mind at all because of all that was done to get me into the vehicle at an affordable monthly payment. What mattered most to me is that evrryone there at Lasco went above and beyond to get me into a newer safer vehicle for me and my family at a rate that wouldnt impoverish me. I was at the dealership from 10am until 7pm, but it was all worth it in the end because of what I was able to get, and Whitni Berry was a rockstar for me all day long. She did such a great job for me and was so refreshingly honest in all her dealings. I have already recommend her to several of my co-workers. I have not had to purchase a vehicle in over 13 years before this and I couldn't have asked for a better experience than what I had with Whitni and Lasco Ford. More
The vehicle is great and the sales team, Paul and Gerald were very friendly to deal with. The overall time it takes to complete a sale is extensive approaching 20 hours over 3 different days. Closing the de were very friendly to deal with. The overall time it takes to complete a sale is extensive approaching 20 hours over 3 different days. Closing the deal was tiresome. Wait here for this person, then wait here for the next person. The license plate fee was duplicated and they asked for a credit card at the end of the sale before finalizing the sale. Looking back at the paperwork the license plate fee was in fact charged twice. I am working to get the additional money returned but beware of this tactic to get additional money after the deal is negotiated. I thought it was a little weird to have the paperwork all done then be asked for a credit card for the same charge that is on the paperwork. Overall the price of the vehicle wasn't too bad but the practice of adding a duplicate charge is quite deceptive. For that reason, I would not recommend this dealership. If you do shop there, look up Gerald or Paul. They are pleasant to deal with. Bring an attorney for the final paperwork. More