
Lasco Ford
Fenton, MI
Filter Reviews by Keyword
By Type
Showing 964 reviews
My experience with Lasco Ford was a very positive customer service experience. I had heard the live broadcast advertisement on 92.7 and then a week later..my car died. I contacted Wendy Hosea and she customer service experience. I had heard the live broadcast advertisement on 92.7 and then a week later..my car died. I contacted Wendy Hosea and she helped me with the entire process. When Wendy was off she assigned to Gaye Johnson, and I still received extremely professional service and follow thru on all of the details. I am a file auditor who works out of town and I work with the public everyday. I can truly appreciate Wendy, Gaye Johnson, and Dustin (who picked us up to bring us to Lasco) for making my experience a memorable one...in a positive way. I have referred several people to Lasco based on my used car purchase and will continue to patronize Lasco for my future car purchases. Kudos to Wendy Hosea, Gaye Johnson, and Dustin! -L. Smith More
I was a little apprehensive about purchasing the new Ford Fusion, but Stacey Tucker was able to efficiently alleviate all of my concerns and questions with ease. Even though the dealership was crowded and it Fusion, but Stacey Tucker was able to efficiently alleviate all of my concerns and questions with ease. Even though the dealership was crowded and it took a lot of time, Stacey was able to make me feel at ease about my indecisiveness and took his time to properly show me all of the functions of the vehicle including why it suited my needs perfectly. I sincerely appreciated his hard work and dedication to making me a happy customer. Thanks Stacey! More
Recently I received a letter stating that I was pre-approved for a purchase on a new or used car. When all the fine print was taken care of I was sent to Lasco Ford where Frankie C. was there to he pre-approved for a purchase on a new or used car. When all the fine print was taken care of I was sent to Lasco Ford where Frankie C. was there to help get me into the beautiful 2009 Chevy Impala that I now drive daily. When I arrived at Lasco Ford I was immediately greeted with a smile and a hand shake and was introduced to Framk Caballero who is a very friendly salesmen. I was very impressed with how Frank and the whole Lasco team was able to get me into my new ride. I was a person looking to get into a good car with now trade in, or down payment with a low credit score. Not only did they manage to get me into an excellent vehicle but my payment plan is resonable plus they gave mea month and a half before my first payment was due, to insure that I could get the car insurance paid up and good to go. I have recommended everyone I know to go to Lasco Ford because I have never had this kind of experience anywhere that I've tried to get a vehicle from. Thanks again everyone at Lasco Ford Sincerely, Ron Sherwood More
I have rated Lasco Ford a "5", excellent. I I have rated Lasco Ford a "5", excellent. I had a very pleasant experience with Lasco Ford and Tami Neal in purchasing a pre-owned Mini Clubman si I have rated Lasco Ford a "5", excellent. I had a very pleasant experience with Lasco Ford and Tami Neal in purchasing a pre-owned Mini Clubman sight unseen from an internet ad on Cars.com. I placed trust in Tami and Lasco Ford to deliver what was described and they did. The communication was right on. I got timely, friendly and honest response to all of my questions thoughout the transaction. The pricing and fees were fair. The owner inspected the car personally and quaranteed that it was in excellent condition. Jeff Lopez breezed through the paperwork with me on the phone and through Fed X. I would gladly recommend Tami Neal, Jeff Lopez and Lasco Ford. Thanks, Beth B. More
Everyone was very friendly. Sean was very patien t walking around the lot with us until we found the car we wanted. John was good about getting us the deal we needed. Thedealership is very pet fr walking around the lot with us until we found the car we wanted. John was good about getting us the deal we needed. Thedealership is very pet friendly, we had our shih tzu with us and everyone that went by us bent down and petted him. He was very happy. Paul even went and got him a bowl of water. Kayla calledand informed us about a class to learn about the computer system. She was very helpful and patient with us. We will go back when it is time to turn our lease in. Jan Morris More
Dan and John were courteous and went the extra mile to make this purchase happen. I shopped Ford Dealers in Brighton, Fowlerville & Howell, these guys were head & shoulders above those I came in contact w make this purchase happen. I shopped Ford Dealers in Brighton, Fowlerville & Howell, these guys were head & shoulders above those I came in contact with at the other shops. More
dan was very friendly and patience with our decisions and our baby. he even offered to watch her while we test drove but it wasnt needed. most of all i was just happy to walk away with the car we wanted in our baby. he even offered to watch her while we test drove but it wasnt needed. most of all i was just happy to walk away with the car we wanted in the first place after everything. More
When my husband returned from Afghanistan he needed a car. He found what he thought was what he wanted. They told him the truck was checked and fixed to a high standard but it was not. Several repairs th car. He found what he thought was what he wanted. They told him the truck was checked and fixed to a high standard but it was not. Several repairs they agreed to make were not done. He had traumatic brain injury from serving his country and this dealership took advantage of his vulnerability. More
worst experience ever I get home from over seas drive up to lasco ford which is almost an hour each way from my house find a truck that I like make a deal with the guy it had some scratches and dents in it to lasco ford which is almost an hour each way from my house find a truck that I like make a deal with the guy it had some scratches and dents in it that he strait up told me they would fix now that after they got my money they changes there story and said there is only one dent that they will fix on top of that the truck has been in there shop 6 times now for repairs and this truck suposably went through this huge ford certified inspection right well I had a grinding noise in my front end the guy in the service dept told me oh its just some dirt go power wash it out and it will be fine so I did and it kept on grinding so after the 3rd time in the shop they finilay figured out it is a vacume hose and on top of that there charging me a hundred dollar deductible to fix the hose ive owned the truck for 3 weeks now they shoulda caught that in the inspection that they suposably did before I gave them money they were all nice as can be now that they got my money I cant even get them on the phone do not buy a vehicle from this place these people are all thieves the salesmen are really pushy and will do and say and promise whatever it takes to get you to sign paperwork paul zaagman was my sales person do not go to him he will stab you in the back just like he did me total thief when I went in there to buy the truck I was there waiting for 6 hours couldent even pick up the truck that day because we ran out of time I went back the next day to pick it up told them I would be there at noon to get it they promised the truck would be ready for me to drive off the lot when I got there the truck was at a different location they had not cleaned and detailed it or gased it up I had to wait 3 more hours the second day before I could even drive off the lot lasco ford waisted a ton of my money and time I will never deal with these crooked thieves ever again now I got a 25,000 dollar dented and scratched up truck that looks like crap because they would not stand by there word and work I will be talking to a lawyer More