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Lasco Ford

Fenton, MI

3.7
969 Reviews
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2525 Owen Rd

Fenton, MI

48430

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Showing 969 reviews

March 30, 2013

The team that worked with us were so very helpful! They The team that worked with us were so very helpful! They did everything possible to help us get the car we wanted. They are the only dealership that h More

by irma3052
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 28, 2013

The Buisness was wonderful & Brian graham is the man to go to he has wonderful Communication skills , An really is just a good person to know!!! He made sure i left with a Vehicle that was really fit fo More

by eman96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian graham
March 26, 2013

I loved my experience at Lasco Ford!!! They did literally everything they could to make sure that I ended up getting the car I wanted! Gaye Johnson did such an amazing job keeping me informed of what was goi More

by Knoxy1721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 23, 2013

Dave was fantastic, helped with everything we needed and even stayed late to work around our schedule. Dave made sure all of our questions were answered and made us feel comfortable including my 2 girls. More

by tirobert
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 19, 2013

The people were friendly, informative. I have owned other Ford products in the past and I am very happy with them. I was able to get a fair price on my trade in, making the pricing of my new car someth More

by fishingfool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 12, 2013

I will never purchase a vechile from this dealership again. I was not treated as a customer but like a number. They all talk a good game but in the end the are not concerned with the customer. The vechi More

by Unhappy-customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Too many
Apr 04, 2013 -

Unhappy-customer responded

I did place several calls to a gentleman named RV and spoke to Blain prior to me returning new car. Was promised a return call by Blain before the end of the day we spoke and have yet to receive a return call. I did return the new car purchased after they were told I was not going to finance it. Your dealership was informed that the finance company wasn't going to send payment until I the customer was happy. After Lasco was informed they claim they had to do repairs on my car which made me loose my deposit. Although the car I traded in was on Lasco's web site for sale they claim repairs had to be done so they had to keep my deposit. LOAD OF CRAP because I called and inquired about it and scheduled a meeting to see it! When I received my original car back with unmatched tires and service engine lights on! Called spoke to RV and he said he was sorry but he couldn't help with anything now that I have left the lot. According to Blain he had no idea I was treated that way and wanted to get to the bottom but to date has never called. Do not be mistaken... I loved the car I drive off the lot and agreed to purchase.. But I know I was lied too about my car needing repairs. When I got the original car back it was soaked from the cleaning and I had to return to the lot because your car prep person left jumper cables in my car! Told Blain about that and he wasn't happy. You could tell by his voice. But to date no call from anyone!

March 08, 2013

Execellent sales person. Very friendly and professional. Extremely helpful. It is a very nice dealership. I was very impressed with how they explained everything to me. More

by rachsier
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Szpuk
March 08, 2013

Mike and John were a great team in assisting me purchasing two vehicles in a three day period at Lasco Ford. Both were great to work with and very accommodating to some of the idiosyncrasies of my More

by Ok2bclever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 05, 2013

Gina was awesome, she made our experience wonderful, the team as a whole are wonderful, and they love to have fun, they even helped us trick our 14 year old daughter...these guys rock....Ill be back...and t More

by cookdenise542
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gina vinton
March 05, 2013

Was treated real fine. Was a great vehicle for the price. All the paper work was a breeze. We both over looked my USAA discount as a veteran but this was more my fault than theres even after we talked about More

by BOBTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rounding
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