
Lasco Ford
Fenton, MI
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I have bought two vehicles from Lasco. Not impressed. They charged me about $250 For dealership prep fee. When I received my brand new F150 the floor mats where not installed, middle front grill piece They charged me about $250 For dealership prep fee. When I received my brand new F150 the floor mats where not installed, middle front grill piece still sitting on the floor in back cab area and plastic on front rims still sticking to rims. I didn’t raise a stink, because I so wanted my wife to get her truck that day. I will not go back to them. Oh. And and let me include my “certified” fusion. They give me one key and fob (until I complain and they make it right), they DONT give me the keyless code pad number at the drivers door and one of the fog lamps is burnt out. So much for certified used. I have not said anything for several years. But now that I have time to catch up on things I’m speaking out. Absolutely everything I have said is true. The part about the fusion is documented in their computer, I took it back to them to be corrected. I fixed the stuff in my F150 myself. I will buy Ford again. I’ll try Hines Park in new Hudson next. More
Paul was awesome I am store manager for a larger automotive retailer and he was an amazing individual to work with very attentive and easy to work with thank you again for taking care of both of my automotive retailer and he was an amazing individual to work with very attentive and easy to work with thank you again for taking care of both of my vehicles and making it easy to handle both cars ill definitely be back for whatever my car needs thanks again. More
The service department provided excellent customer service getting our vehicle in the day after it broke down, constant communication (Paul), and quick parts order/repair. We greatly appreciate the se service getting our vehicle in the day after it broke down, constant communication (Paul), and quick parts order/repair. We greatly appreciate the sense of urgency they had in getting the vehicle fixed and back on the road for us! More
Great job They always get me in and out in record time ,always let me know what problems i may have with my truck was nice that they got me in last minute Natal They always get me in and out in record time ,always let me know what problems i may have with my truck was nice that they got me in last minute Natalie wrote me up very sweet woman thanks to you all. More
Very Responsive, Very helpful! We bought a used Edge from Lasco - dealt with Kristian Kilpatrick and Dakota Page - when we first reached out via e-mail we got a call back from Kristian almost immediat from Lasco - dealt with Kristian Kilpatrick and Dakota Page - when we first reached out via e-mail we got a call back from Kristian almost immediately - he even went out and took a video of parts of the vehicle that I could not clearly see in the photos on line and sent it to me! We then went to the dealership and Kristian was already busy with a customer and he asked Dakota to help and he was just as responsive and helpful. These guys worked great together and were honest and candid - no pressure - just helped us to get a good car at a fair price. You will not be disappointed by either of these two gentlemen - very pleasant and professional and straight-forward to work with. And we love the car! More
Great service great salesman. You want a straight up honest sales man? Go see Zack Burnash. He’s fair down to earth. First time in a long time I’ve been happy buying a car. honest sales man? Go see Zack Burnash. He’s fair down to earth. First time in a long time I’ve been happy buying a car. More
Good people there.... Scheduled service took shorter than expected. They didn't try to sell me anything I didn't need, and did tell me exactly what was done. expected. They didn't try to sell me anything I didn't need, and did tell me exactly what was done. More
I took my van in for the 10000 mile check and service, the scheduling process was simple, the customer service was excellent, and the price was reasonable. I am looking forward to scheduling my next appoi the scheduling process was simple, the customer service was excellent, and the price was reasonable. I am looking forward to scheduling my next appointment through Lasco Ford in Fenton. More
I worked with Tucker when I took my explorer into the dealership for an oil change. My rear wiper wasn’t functioning properly and he also found there was a recall on my SUV. They fixed it all and in a ti dealership for an oil change. My rear wiper wasn’t functioning properly and he also found there was a recall on my SUV. They fixed it all and in a timely manner. He stayed in contact with me over the course of the week that it took to get everything taken care of and made sure I was kept in the loop. I would absolutely recommend Lasco of Fenton for service and would highly recommend Tucker for any of your service needs!! More
Great atmosphere and delivered Exceptional customer service! My car was serviced in a very timely manner. My service advisor was amazing! Highly recommend Lasco Ford! service! My car was serviced in a very timely manner. My service advisor was amazing! Highly recommend Lasco Ford! More