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Albany Toyota
Albany, OR
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 162 reviews
March 04, 2026
Chad Cannon PATIENTLY worked with me for several hours! What a breath of fresh air! He was highly-professional, super-polite and respectful, amazingly knowledgeable (having been in the business 15 years) What a breath of fresh air! He was highly-professional, super-polite and respectful, amazingly knowledgeable (having been in the business 15 years), and had the ability to explain things well. But just as importantly, he was always CALM, relatively QUIET, and DIDN'T TALK TOO MUCH!!! This gave me opportunity to think, ask innumerable questions about the product, and then think some more. I sensed that Chad sincerely wanted to be HELPFUL, regardless if a sale ultimately occurred. New cars (with multiple safety features) are quite complex, so, after-sale follow through is more important than ever. Three days after my purchase, I returned to the dealership specifically to allow Chad to methodically teach me how to use some of my car's impressive technology. When it comes to adopting unfamiliar technology, I learn best through multiple short lessons instead of a single marathon session. More
by Rodney Wren
Employees Worked With
Chad Cannon
February 21, 2026
I worked with Cody, Tanner, and Tammy and they were absolutely amazing!! We got financed from home then went to the lot for a test drive once we were approved. The longest part was financing but we did absolutely amazing!! We got financed from home then went to the lot for a test drive once we were approved. The longest part was financing but we did that comfortably from home. They got me the car I wanted for the price I wanted. By the time the test drive was done we just signed the papers and were done. It was a great, fast, and friendly experience. I love my new beautiful car!! We will go to Albany Toyota for life!! More
by stormymiah05
Employees Worked With
Tanner, Cody, and Tammy
February 18, 2026
Albany Toyota is so professional, friendly, excellent customer service and gave us the car we wanted at a very competitive price. Highly recommend this dealership! customer service and gave us the car we wanted at a very competitive price. Highly recommend this dealership! More
by evahamaker
Employees Worked With
Erin Sheleny
February 16, 2026
I was welcomed promptly with courtesy. The explanation of offered service and estimated wait time was clear. I felt confident my old car was in good and able hands. I was pleased with the The explanation of offered service and estimated wait time was clear. I felt confident my old car was in good and able hands. I was pleased with the summary of work done and thorough explanation written for me to keep. Thanks to all Albany Tpyota service department. More
by sandmann222
Employees Worked With
Sorry I don't remember name
February 14, 2026
Great customer service! G reat service! Highly recommend them. Definitely will return for service and very honest with feedback. G reat service! Highly recommend them. Definitely will return for service and very honest with feedback. More
by loosli4321
Employees Worked With
Erin Sheleny
February 14, 2026
Friendly, professional people. Allowed me to ask questions about the vehicle I was interested in buying. Too time to explain the purchase process thoroughly. Allowed me to ask questions about the vehicle I was interested in buying. Too time to explain the purchase process thoroughly. More
by Rsweere
Employees Worked With
Erin Sheleny
