"Frank was great!!! We did our research and new what we..."
Frank was great!!! We did our research and new what we wanted then Frank took over. The years of experience showed!! 100% recommend, good people!
"I have nothing but compliments for the staff at..."
I have nothing but compliments for the staff at Lauderdale BMW of Pembroke Pines. I started looking for a new BMW before everything shut down. Even when the dealership was closed, someone always called me back. After they reopened, their salesman, Alex Borges stayed in touch with me, responded to all my inquiries and we were able to negotiate a deal all through email and texts. The sales manager, Phil Guala, worked out the final terms and i was able to fill out most of the paperwork online. By the time I got to the dealership to fill out the final paperwork, Alex had the car ready and I only had to be there for one hour. I strongly recommend Alex Borges and the staff at this dealership to anyone looking to buy or lease a BMW.
"Not Impressed at All"
I brought my wife's car in because of a faulty brake lighting and Head-lighting system. My original concerns were not covered under warranty, all non-essential issues were billed to my extended warranty. I received a call with a 6 page list of suggested repairs totaling in almost $10,000. I knew that my rotors would soon need to be replaced but had showed no signs until I picked it up from them. Now they sound like maracas. It's clear that BMW does not stand behind the quality of their products. They gave me a loaner that looked like it had been parked at a construction site (dusty); as if I was supposed to be excited because it was a 2020.
Employees Worked With
Dave Bushing (Advisor), Al Avendano (Technician)