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Lauderdale BMW of Pembroke Pines
Pembroke Pines, FL
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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835 Reviews of Lauderdale BMW of Pembroke Pines
June 13, 2017
SERVICE / SALES EXCELLENT SERVICES BY SALE STAFF, TOOK TIME TO EXPLAIN PROCESS, ENRIQUE ALWAYS CALLED COUPLE OF DAY LATER AFTER A SALES TO FOLLOW UP. WILL ALWAYS GO B EXCELLENT SERVICES BY SALE STAFF, TOOK TIME TO EXPLAIN PROCESS, ENRIQUE ALWAYS CALLED COUPLE OF DAY LATER AFTER A SALES TO FOLLOW UP. WILL ALWAYS GO BACK FOR ANOTHER "BMW". More
by Voyage4me
Employees Worked With
ENRIQUE ALONSO MONCADA
June 12, 2017
Excelente servicio y atención Excelente servicio, dispuestos a satisfacer las necesidades de cada cliente. Enrique Aldonso Moncada ha sido mi asesor y vendedor en este concesionari Excelente servicio, dispuestos a satisfacer las necesidades de cada cliente. Enrique Aldonso Moncada ha sido mi asesor y vendedor en este concesionario hace dos años y puedo recomendarlo a ojos cerrados. Es de estas personas que Conoce el valor de sus clientes. Para todo el equipo BMW muchas felicitaciones y sigan siendo el team # 1 ***** 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻 More
by Sony2017
Employees Worked With
Enrique Alonso Moncada
June 08, 2017
Worst service department and sales people The service department charges $400 to replace a new flat tire, not a run-flat a regular tire they drove around the entire dealer. I leased my BMW in The service department charges $400 to replace a new flat tire, not a run-flat a regular tire they drove around the entire dealer. I leased my BMW in Braman west palm because I didn't want to deal with the sales people in Pembroke Pines which is 5 miles from my house. More
by wicho077
Employees Worked With
Joseph Greco, Chelsea Short
June 05, 2017
Bmw Service Julie is a true professional at this. She understands the need and acts truely professional on the issue. Amazing to see someone this great and she is Julie is a true professional at this. She understands the need and acts truely professional on the issue. Amazing to see someone this great and she is a very nice person to see if you ever step to Bmw service at pines. More
by Murat1982
Employees Worked With
Julie Miller
May 24, 2017
Amazing This isn't my first lease, but my first BMW and Frank was absolutely amazing in helping with the transition! He was super friendly and very helpful, e This isn't my first lease, but my first BMW and Frank was absolutely amazing in helping with the transition! He was super friendly and very helpful, explained everything in detail and worked with my budget/price. I would highly recommend him to anyone looking for a great experience. More
by KCare
Employees Worked With
Frank Fuzer
February 22, 2017
Jonathan Garcia - Outstanding Service Advisor I just had my 535i serviced on 2/20/17. All the minor issues were sorted out, and covered by my warranty. I was proved a courtesy vehicle during the I just had my 535i serviced on 2/20/17. All the minor issues were sorted out, and covered by my warranty. I was proved a courtesy vehicle during the time the car was being serviced. I am very impressed with the level of professionalism, detail and quality of care that I experienced at this dealarship. They make you feel like family. I would highly recommend this dealership/service center to anyone needing service for their BMW. Once again thank you. More
by RayRay07
Employees Worked With
Jonathan Garcia
February 07, 2017
GREAT PEOPLE WORK THERE I CALLED THE SERVICE DEPARTMENT LAST NIGHT AT ABOUT 4:15 PM AND SPOKE WITH STEPHANIE KHALEEB ABOUT MY SONS 1016 428 GRAND COUPE HE WAS HAVING A PROBLE I CALLED THE SERVICE DEPARTMENT LAST NIGHT AT ABOUT 4:15 PM AND SPOKE WITH STEPHANIE KHALEEB ABOUT MY SONS 1016 428 GRAND COUPE HE WAS HAVING A PROBLEM GETTING HIS PLATE OFF SO SHE SAID NO PROBLEM BRING IT IN SO WE DID THE SMORNING AND SHE GOT IS RIGHT IN TO A TECH WHICH WAS JOHNATHEN GARCIA THE TRIED GETTING THE PLATE OFF AND COULDNT SO THE PUT A WHOLE BRAND NEW PLATE HOLDER ON AT NO CHARGE THE REASON IM MAKING A BIG DEAL OUT OF IT IS BECAUSE I CALLED THEM FROM MASS AND THEY DIDNT BAT AN EYE TO HELP US THANK YOU AGAIN STEPHANIE AND JOHNATHEN U GUYS ROCK AND MY SON SAID HE WILL BE GOING TO U FOR ALL HIS WORK THANKS AGAIN FRAN WHITENETT PAXTON MASS More
by whitenett1
Employees Worked With
STEPHANIE KHALEEB AND JOHNATHAN GARCIA
February 01, 2017
Incorrect Diagnostic My wife took the car because it was making a squealing noise. She came back with an estimate of repairs citing engine belt replacement and oil leaking My wife took the car because it was making a squealing noise. She came back with an estimate of repairs citing engine belt replacement and oil leaking and a total over $1K. Replaced the belt just to please my wife. I kept the belt taken out just to prove that it is still in excellent condition. There was NO oil leak. Replaced two belt tensioners that were causing the squealing noise. Total bill parts and labor: $285.00. More
by majdiaz
Employees Worked With
Service
January 02, 2017
Fabulous This is my first lease and first BMW. This has been the best experience with obtaining a new vehicle. Ted Levine was my sales person and we made this This is my first lease and first BMW. This has been the best experience with obtaining a new vehicle. Ted Levine was my sales person and we made this experience enjoyable and painless More
by TeddiezBMW
Employees Worked With
Ted Levine
December 21, 2016
Our Sales Advisor, Les Cutler was Great! Frequently, the buying or leasing of an automobile, is a stressful time consuming activity. This was not the case with our recent leasing of 2 BMW's f Frequently, the buying or leasing of an automobile, is a stressful time consuming activity. This was not the case with our recent leasing of 2 BMW's from Les Cutler. Les made the process easy and enjoyable. Plus he went to bat for us as far as our financial and other needs, were concerned. This is the second time we have dealt with Les, and it was a pleasure! I highly recommend utilizing Les Cutler and Lauderdale BMW of Pembroke Pines. More
by Scarse
Employees Worked With
Les Cutler
