Laura Automotive of Sullivan, LLC

2007 Ford F150 Although I bought a used vehicle as-is Laura GMC took care of a problem I had with the vehicle. I appreciate it. Colon is a good young man and was gre Although I bought a used vehicle as-is Laura GMC took care of a problem I had with the vehicle. I appreciate it. Colon is a good young man and was great to work with! More

Smooth Experience Sales associates listened to my needs and found a vehicle that fit my needs and stayed within budget. They were wonderful to work with and would go ba Sales associates listened to my needs and found a vehicle that fit my needs and stayed within budget. They were wonderful to work with and would go back and recommend friends to buy. More

Excellent people Our experience was was great. They were good at keeping us informed and everyone was friendly. The dealership has an excellent selection. Glad we fou Our experience was was great. They were good at keeping us informed and everyone was friendly. The dealership has an excellent selection. Glad we found them!!! More

Regret Purchased a 2013 Jeep over two weeks ago. Took it back because the front brakes were smoking. They replaced them, and on the way home they smoked ag Purchased a 2013 Jeep over two weeks ago. Took it back because the front brakes were smoking. They replaced them, and on the way home they smoked again. Their service center had us take the Jeep to another dealer, who took the temperature of the rotors and they were 1000 degrees. They have agreed to change the rotors, pads, hoses, and calipers. I would like the bearings changed as well since they were put under such extreme heat. I have called several times, everyone says they will look into it, yet no one seems to return calls. Still waiting on a call back from yesterday. Meanwhile, they are still waiting for parts. At this point, we just want our old car back. More

Vehicle warranty work. Trouble with drivetrain. Still getting a shattering on either transmission or rear differential. It does it only when it’s hot when driving for a while. Service manager told Still getting a shattering on either transmission or rear differential. It does it only when it’s hot when driving for a while. Service manager told me that I had to pull over and let it cool off which I thought it was the stupidest thing I’ve ever heard. I was also told if they fixed it if it happened again that there was nothing they could do for me. Because the dealership was not getting paid. More

pleased Everything went well, we worked everything out the vehicle was serviced in a timely manner. It went in for a oil change and a cabin filter change to c Everything went well, we worked everything out the vehicle was serviced in a timely manner. It went in for a oil change and a cabin filter change to clean out the mouse nest. More

GOOD SELECTION OF TRUCKS TO CHOOSE FROM THEY WERE A LOT LOWER PRICE THAN OTHER DEALERSHIPS,AND HAD A GOOD SELECT OF TRUCKS...VERY PLEASED IN MY SELECTION.... I HAVE LOOKED AT A LOT OF TRUCK THEY WERE A LOT LOWER PRICE THAN OTHER DEALERSHIPS,AND HAD A GOOD SELECT OF TRUCKS...VERY PLEASED IN MY SELECTION.... I HAVE LOOKED AT A LOT OF TRUCKS AT OTHER DEALERSHIPS More

Dan was great to deal with. Love my new Chrysler. Thanks Dan No high pressure salesman. Dan was helpful and friendly. Great customer service. Thanks Dan for your help. You made my car buying experience Awesome. No high pressure salesman. Dan was helpful and friendly. Great customer service. Thanks Dan for your help. You made my car buying experience Awesome. The dealer ship was clean and comfortable. More

New Jeep! I knew what I wanted and called to ensure it was there while Cory started the paperwork. Once I got there I test drove the vehicle and left about an h I knew what I wanted and called to ensure it was there while Cory started the paperwork. Once I got there I test drove the vehicle and left about an hour later after completing the paperwork! Awesome experience! More

My experince in car buying Services in Laura Dealership I made the first contact with Mr. Cory Downing on-line. For some reason, I trusted Mr. Downing and decided to continue car buying services with him. H I made the first contact with Mr. Cory Downing on-line. For some reason, I trusted Mr. Downing and decided to continue car buying services with him. He seemed honest and responsive with all my questions. Later on, I continued with Mr. Dan Dell. I am extremely pleased with the services I received from Mr. Dan Dell. Dan made every effort to ensure that I get the lowest price possible for my vehicle. Also, other staff in Laura car dealer were extremely helpful and professional. Excellent customer service skills. Next week, I will receive after car buying services from Laura car dealer. I have some questions for clarification and I would like to receive one-on-one demonstration. I will rate that portion after I receive those services. More