Laura Automotive of Sullivan, LLC

Laura Ram has been absolutely wonderful. From buying my truck to service department getting my oil changed. They take care of you and make sure you feel comfortable. From buying my truck to service department getting my oil changed. They take care of you and make sure you feel comfortable. More

Dropped my car off for an appt on 8/18/23 at 8 Am for a simple diagnosis. That afternoon it took me 3 attempts to get someone on the phone and was then put on hold for 5 minutes twice. They then let me kno simple diagnosis. That afternoon it took me 3 attempts to get someone on the phone and was then put on hold for 5 minutes twice. They then let me know my car would not be looked at until 8/21/23 because they were under staffed and behind which no one told me before hand. On 8/21 I received no contact. I called them at 4 PM and was told they just looked at my car and my oil pressure senor was going bad and it would cost 7 hrs labor and a total cost of $1700. I declined of course. I picked up my car on 8/22 at about noon. I was then informed that they miss quoted me on the price and it would only be $600, but no one called to tell me this and I had been dropped off to pick up my car. So I took my car and got the work done somewhere elese for $100.Probably will never go back unless absolutely necessary. It was the absolute worst experience I have ever had at a Mechanic shop. More

Professional, friendly, works with your schedule highly recommend to do the job thank you very much! recommend to do the job thank you very much! More

Brady did a great job helping us purchase our Jeep Grand Cherokee. He got us a great deal and made sure it was super clean when we picked it up. Cherokee. He got us a great deal and made sure it was super clean when we picked it up. More

Our salesman, Jeff Kohler, is AWESOME! He made the process of buying my new Jeep Grand Cherokee a pleasant experience. I got a great price compared to other dealers. I won’t go anywhere el He made the process of buying my new Jeep Grand Cherokee a pleasant experience. I got a great price compared to other dealers. I won’t go anywhere else! More

Very busy place, nice people. Service was pretty good. Prices are reasonable. Took several hours to complete the transaction. Not sure for the delay, guessing it was due to one f Service was pretty good. Prices are reasonable. Took several hours to complete the transaction. Not sure for the delay, guessing it was due to one finance guy and multiple people buying vehicles. Nobody wants to work anymore so I’m sure staffing is an issue like everywhere else. More

I had an appointment for an oil change on my truck. It was brought into the shop early so I went over to the parts counter to price out a few aftermarket parts to install on my truck. I was told that m It was brought into the shop early so I went over to the parts counter to price out a few aftermarket parts to install on my truck. I was told that my vehicle was done and ready to go, when I went to sign the paperwork and leave i realized there was a problem which was from another dealership. They communicated with the other dealership and fixed the problem. Everyone I spoke with was very friendly and helpful. I will be going back to this dealership for my service need. More

Chris and Joe did a great job at getting me in a new truck and giving me more than my trade it was worth. truck and giving me more than my trade it was worth. More

I was so lucky to have a great dealership in my region. They had the best prices that I could find in a nationwide search. There were no games or pressure, just the best pricing you will find. They had the best prices that I could find in a nationwide search. There were no games or pressure, just the best pricing you will find. More

Great people to work with. Unbeatable prices. Will not buy from anywhere else. Great atmosphere. Unbeatable prices. Will not buy from anywhere else. Great atmosphere. More