Laura Automotive of Sullivan, LLC

I was happy with how quick they fixed my truck once they got it in the shop. It was very simple for me and I felt like a valued customer. got it in the shop. It was very simple for me and I felt like a valued customer. More

Chris was easy to work with and very personable. He made buying a new car a breeze. He made buying a new car a breeze. More

Good deals and Friendly staff that did a outstanding of taking care of our wishes. taking care of our wishes. More

Great having the a guy out front to help rather than looking for service tech looking for service tech More

I'm going to rate dealership at 4 star, was contacted by Dan Dell, and another member of the sales team to be informed that vehicle I inquired about was no longer available . However they did invite me to Dan Dell, and another member of the sales team to be informed that vehicle I inquired about was no longer available . However they did invite me to contact them of my future needs More

Impressed with this dealer. Great experience and would definitely do business again! Thanks! Efficient and knowledgeable staff! Great experience and would definitely do business again! Thanks! Efficient and knowledgeable staff! More

Went out of their way to get me back up and running, appreciate them helping me out. appreciate them helping me out. More

Great Dealership with best prices staff always answer the phone and help you out would recommend phone and help you out would recommend More

Polite, fair, Great Communication. Ended up not Purchasing at this time but if Richard was responsive. Purchasing at this time but if Richard was responsive. More

I don't normally do reviews. This one impaticular I felt necessary. . Most times I will chalk it up to a bad day. That being said. This was the absolute worst customer service experience I have ever had. necessary. . Most times I will chalk it up to a bad day. That being said. This was the absolute worst customer service experience I have ever had. After initially contacting the dealer by email about a truck I received an almost immediate response. It was from then on that was awful..I emailed back with a request for additional pictures. No response. 2 days later got an email asking if someone had helped me. I explained. Then was told manager would call. No response. Called dealership and asked for a sales person. .finally received a return call. Requested additional photos and sales person said he would get right back to me. No response again. This has now been a week since first contact. Later that evening I received an email saying the truck was sold. Nothing more. I would not recommend this dealer to anyone Thank you More