
Laura Ford of Sullivan
Sullivan, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The staff were very helpful and friendly. Kevin worked with me to get ne everything I was looking for with my lease. The finance department and the GM of the dealership were very helpful and Kevin worked with me to get ne everything I was looking for with my lease. The finance department and the GM of the dealership were very helpful and transparent. More
The oil change was done in about an hour which was about average but when I got my car back the interior was covered in oil, the center console, the screens, it was all over the inside. I told someone about average but when I got my car back the interior was covered in oil, the center console, the screens, it was all over the inside. I told someone about it and they paged the technician who came out himself complaining and started wiping the inside of my car with a dirty water rag. I asked what he was cleaning the oil off with and he said water. He then got out of the car and walked away talking profanity and mumbling . I then got a tshirt out of the trunk and tried to wipe it up. He came back and said I could call back and speak with a service manager. I went for an oil change and now I have to pay to get the inside of my new car detailed, it was so gross, I have pictures. I never thought it was so hard to do an oil change and clean up after but I guess at Laura ford they just don’t care, so I guess I don’t care to go back More
The dealership & salesman, Blake Key, were great. From my first call, ordering my truck, status updates through delivery went flawlessly. It was a wonderful experience. The price was also $4,000 les From my first call, ordering my truck, status updates through delivery went flawlessly. It was a wonderful experience. The price was also $4,000 less than my local dealership. I couldn't be happier with the truck (F150 Lariat). More
The sales personnel and supporting staff were courteous, friendly, and insured that all questions and/or concerns we might have had were addressed. The bottom line is that they did such a good job, they friendly, and insured that all questions and/or concerns we might have had were addressed. The bottom line is that they did such a good job, they sold us a truck. More
They not only fixed the problem, but they found and fixed the cause of the problem. They took the time and effort to totally solve the problem the cause of the problem. They took the time and effort to totally solve the problem More
Very happy with the quality of work and the customer service was very professional and helpful through the process. service was very professional and helpful through the process. More