Laura Ford of Sullivan

It’s a fun place to buy a new vehicle. . Blake Key made me feel like a brother & a friend.. He took the time to help me see available options on my truck..It’s my first new truck & l enjo . Blake Key made me feel like a brother & a friend.. He took the time to help me see available options on my truck..It’s my first new truck & l enjoy it more everyday.. I realize you also have GM & CHRYSLER new vehicles available but the F150 is far superior to them . More

Jesse was great to work with! He had everything ready to go when we got there. In and out. He had everything ready to go when we got there. In and out. More

Each process was completed smoothly and quickly from sales to financing to service to pickup sales to financing to service to pickup More

When I picked up my cat the problems were fixed and my car is running great. car is running great. More

I had a very small window of time to get my necessary repairs completed. I had been out of town and was leaving again in just a few days. I had an appointment for Friday for diagnostic testing. I had a f repairs completed. I had been out of town and was leaving again in just a few days. I had an appointment for Friday for diagnostic testing. I had a fuel system issue and needed it repaired quick. The staff at Laura Ford ordered the part needed on Friday and had it on hand Monday morning. My fuel system issue was fixed and they also replaced spark plugs and air filters and had me ready to go Monday afternoon. Thank you so much to the team at Laura Ford. More

Positive experience. Nathan and everyone was helpful. Pricing was great. X X X X X Nathan and everyone was helpful. Pricing was great. X X X X X More

Helped us out when our Expedition started running bad on a long trip! They got us fixed up and back on the road as quickly as they could! Thank You! a long trip! They got us fixed up and back on the road as quickly as they could! Thank You! More

My first oil change they didn’t put oil plug in all the way, reported to dealer and they were happy to pay the emergency repair bill. They also promised to repair anything it might have caused damage too. way, reported to dealer and they were happy to pay the emergency repair bill. They also promised to repair anything it might have caused damage too. More

We have been coming to Laura Ford for years for regular maintenance without any bad issues until this year. I feel I was taken advantage of by a Service Advisor by him doing more work on my vehicle than I maintenance without any bad issues until this year. I feel I was taken advantage of by a Service Advisor by him doing more work on my vehicle than I had approved nor wanted. I came in for an oil change & to rotate the tires only. I was given an estimate by text message and i received a quote for an engine air filter that needed replaced & something about Transmission fluid. The quite was $125. When I went to pay it was $40 more than the quote I received. I am not confident that the Differential/ Transfer Case/ Transmission fluid was even completed as it not listed anywhere on my receipt. I lost confidence in reliable honest & forthrightness with this Service Advisor. My charges were about $100 more than what I went in there for. This one mans tactics probably don't reflect the integrity of Laura Ford. I would not be confident in this particular Service Advisors oversight in servicing my vehicle. People want honesty & integrity and they want the service they came in for. I left disappointed! More

Dakota was fantastic. He was friendly, knowledgeable and we had a very fun experience (which I never thought was possible at a dealership). No high pressure sales or nee He was friendly, knowledgeable and we had a very fun experience (which I never thought was possible at a dealership). No high pressure sales or need to negotiate. Laura Ford is the best priced dealership in a 1000 mile search. More