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Laurel BMW of Westmont - Service Center

Westmont, IL

4.6
359 Reviews

359 Reviews of Laurel BMW of Westmont - Service Center

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July 25, 2025

No snacks available in the customer lounge. Service coupon was not accepted.But overall, service is great More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
July 24, 2025

Service rep was knowledgeable and helpful. Car was taken in on time and work completed in a timely fashion. All work was done in superior fashion. Estimates were accurate. Suggestions for addi More

by michaelbrown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 25, 2025 -

Laurel BMW of Westmont responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2025

Very nice, clean and efficient. Folk are friendly and ready to help. Always get good service. More

by afzall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 15, 2025 -

Laurel BMW of Westmont responded

Hello Afzall, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

July 11, 2025

Everything was perfect! I didn't rate my service at 5 stars only because I had to reach out multiple times to request a copy of the completed service invoice and I'm still w More

by rm32inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anderson
Jul 15, 2025 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 25, 2025

We have been getting service with good results at Laurel BMW in Westmont for last 20 yrs More

by dowji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 27, 2025 -

Laurel BMW of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

May 29, 2025

The check in, service review and car completion was very vey well executed. I am extremely impressed and satisfied. More

by cnw5725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 30, 2025 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

Any Dealership as any business is as good as its employees. My service advisor Dean is second to none. He always goes the extra mile to assure everything is explained in detail and makes himself a More

by phd_next_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
May 21, 2025 -

Laurel BMW of Westmont responded

Hello, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2025

My experience was excellent, Alexis McAdam was great. I will continue to be serviced by Westmont BMW. More

by Joyce Baskerville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis McAdam
Mar 04, 2025 -

Laurel BMW of Westmont responded

Hello Joyce, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 14, 2025

⚠️⚠️⚠️⚠️⚠️ I strongly advise everyone to be cautious with this dealership which is LAUREL BMW OF WESTMONT LOCATING AT 430 E Ogden Ave Westmont, IL 60559. Based on my experience, their practices are mis More

by Mina_george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Buzzelli, James Randall, Tyler Brandt
November 12, 2024

Jay Buis is an excellent service professional! He kept me informed and did everything as promised. Got me an excellent loaner vehicle and did all he could to keep the price reasonable. He is the r More

by hrman02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Nov 13, 2024 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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