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Laurel BMW of Westmont - Service Center

Westmont, IL

4.6
361 Reviews

361 Reviews of Laurel BMW of Westmont - Service Center

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June 11, 2023

The Service Advisor explained what needed to be done to my 20-year-old Z4. The service was completed as described to me and the car was ready as promised. More

by rjmclaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Farmer, Service Advisor
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Jun 14, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 08, 2023

Andrew was very professional, polite and helpful regarding services required. Lyft rides home and back to dealer was very helpful. More

by kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Digregorio
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Jun 13, 2023 -

Laurel BMW of Westmont responded

Hello Kent, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 08, 2023

They have a friendly staff and a welcoming and modern facility. I was assisted immediately, and the overall experience was pleasant. More

by naeje1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
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Jun 12, 2023 -

Laurel BMW of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2023

Laurel BMW works well, however their advisors don't offer any discounts or provide tips about the specials. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jun 12, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (630) 537-0311. We hope to hear from you.

Jun 12, 2023 -

CS responded

Hi, you can reach me out if you need feedback directly. 8124477838

June 05, 2023

Good experience and Nick Shellberg was pleasant to work with. Lyft ride back to pick up my car was very helpful and appreciated! Mini is running like a top after service. More

by cheryl.a.garrett
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg,Scott Corbin
Report | Print
Jun 08, 2023 -

Laurel BMW of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

June 04, 2023

Very clean and very professional service. My car was finished in the time quoted to me. More

by jjmurillo2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Build, J
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Jun 06, 2023 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2023

I was able to get my car and the next day and they fix it the same day! Very fast friendly service More

by Lawrencejenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jun 05, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Great service, very understanding and helpful advisors, lovely atmosphere at the dealership. Just as expected or better. More

by Mode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Kamryn
Report | Print
Jun 05, 2023 -

Laurel BMW of Westmont responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 01, 2023

Tony was great! Can do attitude, efficient in take and check out. Best service support I’ve received from Laurel Westmont. More

by sngibbons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony service coordinator
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Jun 05, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 25, 2023

Great service. James Randall is always helpful and insightful. I will always come back to Laurel BMW of Westmont. More

by tfrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
Report | Print
May 29, 2023 -

Laurel BMW of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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