Laurel BMW of Westmont - Service Center

The service xxx hole Taylor was rude and nasty when I was checking the status of my vehicle. I will not recommend this dealership for any service or purchasing needs. The dealership climiate was a cold uninv checking the status of my vehicle. I will not recommend this dealership for any service or purchasing needs. The dealership climiate was a cold uninviting experience that lead me to create a negative review. More

The staff at Laurel BMW is terrific, and it’s a true credit to their leader, Mike Buzzelli. Service is excellent too. Thanks Laurel BMW! Jim Evans, Downers Grove, IL credit to their leader, Mike Buzzelli. Service is excellent too. Thanks Laurel BMW! Jim Evans, Downers Grove, IL More

The service center was very helpful to me! Everyone is very friendly and is willing to help Everyone is very friendly and is willing to help More

Friendly staff. Love the detailed video from the mechanic about what going with the car. Keep you up to speed with any service changes. Love the detailed video from the mechanic about what going with the car. Keep you up to speed with any service changes. More

Servíce department is a mess! They are always trying to get you to spend thousands on service you don’t need. They charge almost $300 dollars just to look at your car! They make y They are always trying to get you to spend thousands on service you don’t need. They charge almost $300 dollars just to look at your car! They make you wait hours even when they charge you just to diagnose. They seem like they are always running around with their hair in fire. I’ve corrected them try to repeat the same service that was just completed only a few months prior! More

Went in for filter change and to have my front lights looked at. Was proposed lots of up charges and changing tires etc instead of focusing on what I went in for. Once I declined the additional work reco looked at. Was proposed lots of up charges and changing tires etc instead of focusing on what I went in for. Once I declined the additional work recommended was treated very differently and dismissive. Turns out the original work I was charged for like to check my lights was not complete and now I have to waste time going back. More

Terrific service and attention to details. Jay was on top of everything all the way through. Jay was on top of everything all the way through. More

The service representative and the service technicians are superb. I have a 29 year old 840CI and both the rep and technicians were superb concerning finding available parts and performing the necessary s are superb. I have a 29 year old 840CI and both the rep and technicians were superb concerning finding available parts and performing the necessary service. More

I wouldn’t bring my car anywhere else for maintenance. Great communication & great responsiveness. I was given a loaner while my car was in & great follow-up on my vehicle, from Alexis. I will definitely Great communication & great responsiveness. I was given a loaner while my car was in & great follow-up on my vehicle, from Alexis. I will definitely buy my next BMW from Laurel BMW. More

Laurel BMW provided excellent service, including a courtesy car, while my car was being repaired under an insurance claim. I've been a Laurel customer for 15+ years and I've always received five-star courtesy car, while my car was being repaired under an insurance claim. I've been a Laurel customer for 15+ years and I've always received five-star service. More