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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,920 Reviews
Call Service Center (580) 215-5567

1,920 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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January 12, 2022

They are prompt to do your service work. The staff is very friendly and if’s going to be an overnight job they drive me home even though I live 20 miles out of town. More

by jimilg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming
Report | Print
Jan 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you sharing your experience, jimilg1. Thanks for visiting Lawton Chrysler Jeep Dodge RAM. Let us know if you have any questions.

January 11, 2022

Good service and I didnt have to wait long.And enjoyed a Good service and I didnt have to wait long. And enjoyed a coffee and a snack. More

by Janice robison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming
Report | Print
Jan 11, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Janice, we appreciate your business and look forward to working with you again in the future. Have a great day:)

January 11, 2022

Oil change took thirty minutes or less. Fast service With muti point inspection. Thank you More

by nicholasowens23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Report | Print
Jan 11, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you taking a moment to share your five-star experience, Nicholas! Thanks for trusting Lawton Chrysler Jeep Dodge RAM with your service needs. We look forward to your next visit. Have a great day:)

January 10, 2022

The service rep was nice, but the mechanic left a rag under the hood of our ram and also left the oil drain plug lose, was hand tight and leaked oil onto our garage floor, they also didn't clean up any o More

by Geoffrey.reiling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Flemming
Report | Print
Jan 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Geoffrey, thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 350-6000. Thank you.

January 10, 2022

Did a great job and will come back to them when I’m back in Lawton More

by paulnlusia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business and look forward to your next visit. Have a great day:)

January 10, 2022

There was a bit of trouble with the machines the day I had an appointment for my oil change, but the ladies up front were so kind and willing to work with my schedule to make it right! More

by medlinger.megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Report | Print
Jan 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We're happy to hear our team made your experience 5-star, Megan. Thanks for visiting Lawton Chrysler Jeep Dodge RAM. We look forward to your next visit!

January 10, 2022

Would have been a 5 but communication from service adviser was not good but then Brittany stepped in and made it happen. The girl is outstanding! More

by tinagodin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany (5 star)
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Jan 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Tina, we appreciate your positive rating and feedback. Thank you for trusting us with your Jeep. Have a great day!

January 09, 2022

Brittaney Smith was very helpful and kept us informed through the entire repair process for our truck. More

by lawpd159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith, Danielle Flemming
Report | Print
Jan 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business, Lawpd159. Thanks for trusting us with your vehicle. Let us know if you have any questions.

January 08, 2022

Took care of my daughters car when we needed it taken care off top notch More

by RGONZALEZRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Report | Print
Jan 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the wonderful review, RGonzalezrm. We appreciate your business and look forward to your next visit!

January 07, 2022

To the point.. Got in and out, was told everything I needed to know up front More

by jw9142843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming
Report | Print
Jan 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you sharing your experience, JW914843. Thanks for trusting Lawton Chrysler Jeep Dodge RAM with your vehicle needs. We look forward to your next visit!

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