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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,948 Reviews
Call Service Center (580) 215-5567

1,948 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
February 01, 2022

This dealership is very friendly, clean and, professional. I would recommend Lawton Chrysler Jeep Dodge and Ram to anyone looking for a great vehicle at a great price!!! More

by jordanfox26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Report | Print
Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review and recommendation, Jordanfox26! Thanks for trusting us with your vehicle needs. Let us know if you have any questions.

February 01, 2022

Quick check in, one hour service, kind workers, update on my car, complimentary drinks. Overall very satisfied! More

by klnadeau66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
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Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you sharing your experience,klnadeau66. Thanks for visiting Lawton Chrysler Jeep Dodge RAM!

January 31, 2022

Service was excellent and staff went out of their way to service vehicle. I will come back. More

by jerseylady01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Report | Print
Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience at Lawton Chrysler Jeep Dodge RAM. We appreciate your business and look forward to your next visit!

January 31, 2022

Brittany did a great job while I was there having my oil changed and truck serviced. . More

by dbrewer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Report | Print
Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience. Brittaney is awesome and we're happy she earned your five-star rating and review. We hope to see you again!

January 31, 2022

Great fast service will be back soon staff real knowledge and made sure I was tooken care of More

by M_DOYAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
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Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your five-star rating and review, M_ Doyal. We hope to see you again soon. Have a great day!

January 29, 2022

Wasn’t happy with service once I got oil change my car started stopping and cutting off I call them they said to bring it in but I live 2 hr away which is a big inconvenience so I ended up taking it somew More

by tameikalatimore
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
None said there name
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Feb 09, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Tameikalatimore. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will use your feedback to help us improve. If you would like to discuss this issue further, please contact us at (580) 350-6000.

January 28, 2022

I like coming to this dealership because everyone is real nice they get the job done quickly More

by cledford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Report | Print
Feb 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks, Cledford. We pride ourselves on making sure our customer have a good experience every visit. We appreciate your business and look forward to your next visit. Have a great day!

January 27, 2022

Shaun in service does a great job. Makes sure you're informed of everything that's going on. More

by chucks76vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Chucks76vette, thanks for your five star review of Lawton Chrysler Jeep Dodge RAM. We appreciate your business and look forward to working with you again in the future. Thank you!

January 27, 2022

Fast service and kept me in the loop on the service needed on my vehicle. Super friendly staff More

by spike-55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming, Brittaney Smith
Report | Print
Jan 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for taking a moment to rate your experience at Lawton Chrysler Jeep Dodge RAM. We appreciate your business and look forward to your next visit. Have a great day:)

January 26, 2022

No one called me when my vehicle was done. So I ended up waiting 30 minutes ot longer after my vehicle was done. Also no one talked to me about the extra issues that was in the report. More

by amanda.miller108
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Report | Print
Feb 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for providing candid feedback and making us aware of this issue, Amanda. I apologize that your expectations were not met and sincerely apologize for the level of service that you received. Your feedback will be used to coach our team on the importance of timely communication, so this does not happen again. Thank you for sharing.

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