Back

Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,919 Reviews

1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

Sort by
March 18, 2023

Service writer very polite, and knowledgeable about vehicles, waiting area nice and clean. The people at the dealership are respectful and helpful. More

by dewayne.e.blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your five-star rating, Dewayne.e.blair. Thanks for choosing Lawton Chrysler Jeep Dodge with your vehicle needs!

March 13, 2023

Don’t expect to have a loaner or get your vehicle back in time expected. Had to doordash lunch because i was stuck without a car when i dropped off for service at 8am and it was supposed to be done by my lun More

by hclark529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
Mar 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, hclark529, we would like to apologize for your negative experience at our dealership. If you wouldn’t mind giving us a call at (580) 771-3339, we would like to learn more about your specific situation and make things right. We look forward to speaking with you! - Todd Brown

March 10, 2023

Best dealership around . Good mechanics and desk people and customer service I would use this dealership anytime More

by cherylmyers1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Mar 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Cherylmyers1959. We look forward to your next visit!

March 10, 2023

I appreciate that they were flexible on when they could get my Wrangler in for an oil change and tire rotation. They were able to complete it in a timely manner. My husband is the one who took my Jeep to More

by uflbonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the wonderful review, uflbonnie! We appreciate your business and look forward to your next visit. Have a great day!

March 03, 2023

Your girl Barbara was rude and the guy who worked on it didn't put one of the fuel lines on good enough because it came loose and gas was pouring out and my car wouldn't start. So no I'm not at all happy. More

by patsGIRL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbra Lavendu, Jarred Riley
Mar 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, patsGIRL2007. We're sorry you are dissatisfied with your experience at Lawton Chrysler Jeep Dodge RAM. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. I would like to hear more about your experience. If you would like to get in touch with me at (580) 771-3339, we would greatly appreciate it. - Todd Brown

Mar 28, 2023 -

patsGIRL2007 responded

Now the clip on. One of the fuel lines is broken and I can't even use my car. It was broken when they did my Tune up. What do I do now?

March 03, 2023

Service advisor is pushy as xxxx when they come back with the vehicle inspection report. She doesn't like to take no and not interested for an answer. The tech lied and said my rear windshield wiper needed t More

by skeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara Lavendusky, Christopher Dixon
Mar 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, skeith. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (580) 771-3339. Thank you.

March 02, 2023

They went above and beyond to make sure that me and my family we’re happy and satisfied with the car we left work thank you very much we appreciate the team in Lawton ok . More

by AHHAITTYKYLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Izzy Martin
Mar 02, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

That's great to hear, Kyleigh! Thank you for trusting our team with your vehicle needs. Let us know if you have any questions about your purchase.

February 26, 2023

Great service. They had my Jeep ready the same day and even squeezed in an oil change close to close of business More

by fcjosemancha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share you experience, Jose! We appreciate your business and look forward to your next visit.

February 26, 2023

Fast and easy. Friendly staff. Great price for 4 oil changes. Very pleased with the service More

by thebergs00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, Thebergs00. Let us know if we can be of further assistance.

February 26, 2023

The dealership was great. The fifteen word essay on the survey, not so much! Thank you for the excellent work! More

by longthoughts2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember my own name,
Feb 27, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We appreciate your business and look forward to your next visit.

...
86
...