LeadCar Chevrolet Yorkville

Horrible Had to wait 3 hours to get car inspected. Showed up at scheduled time 8am and didn't leave until 11am. They didn't even notice the screw in my tire. Had to wait 3 hours to get car inspected. Showed up at scheduled time 8am and didn't leave until 11am. They didn't even notice the screw in my tire. Said everything looked great. HORRIBLE! Have no intentions of ever going back. More

Not good at first There was a default at first in the part, I left carbone broke down, down the road. However, Covey was fast brought me rental car back and took my car There was a default at first in the part, I left carbone broke down, down the road. However, Covey was fast brought me rental car back and took my car. Just picked my car yesterday, everything is good so far More

very good had to get inspected, but there were issues, Justin dooley was very accomidateing and fixed my car at a fair price, its like drivieng it when it was had to get inspected, but there were issues, Justin dooley was very accomidateing and fixed my car at a fair price, its like drivieng it when it was new again ! More

Very good Alan was very good. He listened to what I wanted and found me my car! And at the price I wanted to spend.He has been very helpful after the sale too. Alan was very good. He listened to what I wanted and found me my car! And at the price I wanted to spend.He has been very helpful after the sale too. More

Too soon for so many issues I bought my vehicle in December. When I got it I noticed it was very loud upon starting. Even my neighbors were asking what the problem was! I brought I bought my vehicle in December. When I got it I noticed it was very loud upon starting. Even my neighbors were asking what the problem was! I brought it in and the service center claimed not to hear anything. So I lived with the problem. In the last month I noticed grinding noise while driving. I brought it in again and of course also reminded them of the noise upon starting. Of course they heard the noise while starting. I assume because it’s now out of my pocket and not theirs. I was told that my brakes and rotors were in horrible condition. I wonder how it passed inspection when they sold it to me. So after I pay close to $1000 I brought my vehicle home. Guess what?? The grinding noise is STILL there!!! I would give zero stars but the service person who waited on me (Vicky) was amazing to work with. More

Hassle free car buying I Live 2 hours away and was able to purchase a vehicle and trade in my existing vehicle without having to make the 2 hour trip. The staff was so resp I Live 2 hours away and was able to purchase a vehicle and trade in my existing vehicle without having to make the 2 hour trip. The staff was so responsive and did all of the “legwork “. They even delivered the car right to my work! It was the easiest car buying experience i have ever had. More

Grand Cherokee from Mr. Keegan Paye I have been purchasing vehicles from Carbone auto for 15 years or so. My first vehicle was a BMW Z 4 Then I purchased in 2008 a Jeep Grand Cherokee. I have been purchasing vehicles from Carbone auto for 15 years or so. My first vehicle was a BMW Z 4 Then I purchased in 2008 a Jeep Grand Cherokee. Now I just purchased again a Grand Cherokee. It is a real joy to deal with professional and really caring people. Anyone can tell that your Auto Group has a great training program and continually offers training on the new option. The salesperson that I had was Mr. Keegan Paye. Carbone Auto should be so proud to have an employee of his caliber. He knew the vehicle inside and out. I grew up in the generation of only am radio and crank down windows...These new vehicles are almost as confusing as the space shuttle... He explained every option and how to change every setting. He WAS WONDERFUL. I am a retired pharmacist and I know how important it is to explain every facet of a product. Please convey my thanks to Mr Keegan Paye. I have already told 5 people that it is worth driving from the Watertown area to your Utica group. Keep up the Great Work... Joseph Colangelo More

Service The service members were efficient and prompt. They completed the task as described and in the time frame explained. They called as soon as the task The service members were efficient and prompt. They completed the task as described and in the time frame explained. They called as soon as the task was completed. When I picked up my Acadia, Kevin thoroughly explained all that was done. More

Awesome Fantastic dealership very friendly good pricing Awesome staff helped me get rid of my car for a new 2019 silver jeep Cherokee latitude 4x4 for Fantastic dealership very friendly good pricing Awesome staff helped me get rid of my car for a new 2019 silver jeep Cherokee latitude 4x4 for More

No warning of high cost repair that didn't fix the proble I took my car in for misfiring. They did a $99 computer check and told I needed to change my spark plugs and gaskets.. and an emission system cleane I took my car in for misfiring. They did a $99 computer check and told I needed to change my spark plugs and gaskets.. and an emission system cleaner. I took my gym bag out of the car which was sitting on the side of the service area waiting to be looked at. I was back within 2 hours and the car was ready. I was charged for 6 hours of labor at $99 an hour. The service rep quickly took me to the cashier and disappeared. I didn't have my glasses so I couldn't read the details.. They said they test drove it.. but they couldn't have because a mile away it started to misfire again.. totally a screw job. I have bought 4 Jeeps here but will not do it again. More