LeadCar Chevrolet Yorkville - Service Center

State inspection. The service advisor was very friendly and helpful. Much better than my previous experience that I had last Fall. I hope he stays on since I have notic The service advisor was very friendly and helpful. Much better than my previous experience that I had last Fall. I hope he stays on since I have noticed a high turnover in the service department in the years I have dealt with this dealership. He's a keeper. More

recall work Customer service was quick and friendly. They were able to get me in quickly and out just as fast. Always a pleasure coming to Carbones to have my veh Customer service was quick and friendly. They were able to get me in quickly and out just as fast. Always a pleasure coming to Carbones to have my vehicle worked on. More

Understanding and efficient Upon leaving the mall, my car would not shift out of park, and the guys at the service center were extremely helpful in getting me into the shop quick Upon leaving the mall, my car would not shift out of park, and the guys at the service center were extremely helpful in getting me into the shop quickly and assisted with getting me a tow truck and a rental vehicle. They went above and beyond to make sure I was safe and got the car fixed quickly for not having an appointment. More

Great experience I came in to get a replacement key fob, but while there the technician found it hidden between seats, saving me money. Thank you much I came in to get a replacement key fob, but while there the technician found it hidden between seats, saving me money. Thank you much More

Excellent service. Courteous Staff Brought 2016 GMC Sierra 1500 in for inspection, LOF, multiple point check, tire rotation. Met by Service Advisor Marcann Marriot. Reviewed service t Brought 2016 GMC Sierra 1500 in for inspection, LOF, multiple point check, tire rotation. Met by Service Advisor Marcann Marriot. Reviewed service to be performed and discussed the further scheduled maintenance. No pressure sales pitch. Had the added service performed and vehicle was delivered under the suggested time given. The Service techs are very professional. Marcann very courteous and professional. Sierra was bought new at Carbone and have found all the staff friendly and professional. The Dealership clean and modern. More

Friendly service and clean wait When dealing with the service/parts department, I has an excellent experience. I called and ordered parts for my vehicle and the parts department was When dealing with the service/parts department, I has an excellent experience. I called and ordered parts for my vehicle and the parts department was very knowledgeable when helping me determine the exact part I needed and were accommodating when scheduling my appointment. While my vehicle was being serviced, I had to wait a little longer than I thought, but there were plenty of refreshments available in a clean waiting room. The ladies at the reception desk were very friendly. More

Great Service The service was performed. It was done promptly . The service reps were very easy to deal with and were very helpful. It was very easy to leave vehicl The service was performed. It was done promptly . The service reps were very easy to deal with and were very helpful. It was very easy to leave vehicle the evening before scheduled service. More

Always excellent service. Every time I come in for service on my GMC Envoy I am treated with the utmost respect. Even as I ask them to check on something that should have been Every time I come in for service on my GMC Envoy I am treated with the utmost respect. Even as I ask them to check on something that should have been easy for person to do it themselves. Pleasant personnel and they are eager to assist me. I will always bring my car to Carbone for service. Had contact with the young lady on the service desk, Conrad, parts counter and cashier in front. All wer3 exceptional. More

Inspection The service department got my truck in right away thank you Had to leave my truck with them and they said they would call when ready. It was ready wh The service department got my truck in right away thank you Had to leave my truck with them and they said they would call when ready. It was ready when they said it would be! Thank you More

They made everything easy at where very fast. They meet all my expectations and courtesy. they where ready when I arrived and explained to me everything that was completed. every one there was ver They meet all my expectations and courtesy. they where ready when I arrived and explained to me everything that was completed. every one there was very helpful and a joy to deal with. More