LeadCar Chevrolet Yorkville - Service Center

Dead Battery Problem My battery was dead Friday night at work during a snowstorm so I left it there. The next morning I called Carbone and spoke to Marcann. When I told My battery was dead Friday night at work during a snowstorm so I left it there. The next morning I called Carbone and spoke to Marcann. When I told her I needed a ride and to get my car jumped to bring it in, she immediately offered to send your shuttle driver to help. Mike showed up a few minutes later and took me to my car and helped me jump it. No hesitation even though it was -2 out. I drove straight to the dealership and Marcann was waiting with a mechanic when I arrived. 15 minutes later I'm on my way. What a great experience! More

Oil change and tire rotation Everyone was so courteous and helpful. They did an excellent job and the waiting room was comfortable , offering free snacks and coffee. The work was Everyone was so courteous and helpful. They did an excellent job and the waiting room was comfortable , offering free snacks and coffee. The work was done in a timely manner. More

Professional, Polite, Prompt,Trust worthy Very simple I will keep coming back to Carbone Buick.The ssalesman ( Alan Moss) is a great asset to Carbone. Service was great, less than one hour the Very simple I will keep coming back to Carbone Buick.The ssalesman ( Alan Moss) is a great asset to Carbone. Service was great, less than one hour they had the job done More

Great! My car had no heat on a below zero day! We brought it in right away and Problem solved-something was frozen-works fine now! My car had no heat on a below zero day! We brought it in right away and Problem solved-something was frozen-works fine now! More

great customer service Conrad very easy to work with, kept me informed on what was going on with my car and when the job was going to be completed. Conrad very easy to work with, kept me informed on what was going on with my car and when the job was going to be completed. More

Quick and efficient I made an appointment for a state inspection and was greeted and helped quickly upon entering. My overall wait time was quick and I enjoyed a fresh do I made an appointment for a state inspection and was greeted and helped quickly upon entering. My overall wait time was quick and I enjoyed a fresh donut while I waited. More

Great experience as always They are great at GM. Called Wednesday-Marcann said I could drop off at time requested and they would get it done not a problem. I dropped it off Thur They are great at GM. Called Wednesday-Marcann said I could drop off at time requested and they would get it done not a problem. I dropped it off Thursday night - Kevin asked what time I needed it back Friday. I explained anytime before 3:30. At 8:20 AM received phone call that it was done. When I picked it up the girl that cashed me out was very friendly and knew who I was. That’s why I love Carbone everyone remembers you! Mr Carbone-Al Sr was walking around telling everyone Merry Christmas and shook my hand and said Merry Christmas. A very classy and thoughtful man. More

Oil change.and rotation of tires. Great service. Cooperative service representative, namely Allyssa. She provided a completed report on my leased vehicle noting many areas for good ca Great service. Cooperative service representative, namely Allyssa. She provided a completed report on my leased vehicle noting many areas for good car performance. Very pleased! More

Girl in service dept was great Was very pleased but was also concerned when I went to my car it was still filthy.. No more car washes during service or was it because mine was a fre Was very pleased but was also concerned when I went to my car it was still filthy.. No more car washes during service or was it because mine was a free service? More

Great Service! Overall have had many great experiences at this dealership, from buying my car to getting quick reliable service. I would definitely recommend it to a Overall have had many great experiences at this dealership, from buying my car to getting quick reliable service. I would definitely recommend it to anyone! More