Carbone Honda of Yorkville - Service Center

Knowledgeable Service Personnel - Jon Shapiro I was greeted by Jon Shapiro who worked with me to schedule the most convienient time for me. When I arrived for service Jon greeted me and went over I was greeted by Jon Shapiro who worked with me to schedule the most convienient time for me. When I arrived for service Jon greeted me and went over the service offerings applicable to my model of car and the current mileage. He was in no way pushy and that kinda surprised me; pleasantly. My main service issue was covered by warranty, the rest were maintenance. All were addressed to my satisfaction. I was in the waiting area for longer than was estimated, but a good job takes time so take your pick. I may be changing my mind about dealership care due to this visit. More

Very professional Came in with a tire issue. Was handled Very professional, understanding. Would highly recommend carbone Honda to everyone. Robert Springer is the best Came in with a tire issue. Was handled Very professional, understanding. Would highly recommend carbone Honda to everyone. Robert Springer is the best employee anybody could have. More

Great service! Everyone was so nice and so helpful! And everything was done in a timely manner! I would most definitely recommend Carbone Honda to a friend. Everyone was so nice and so helpful! And everything was done in a timely manner! I would most definitely recommend Carbone Honda to a friend. More

Good job Thank for the good done job. Good time management. Good and comfort area in the waiting room. I general it was a good service from the company. Thank for the good done job. Good time management. Good and comfort area in the waiting room. I general it was a good service from the company. More

Art Farley is an excellent customer service representative Art has taken care of me since 2008, and besides Jim, the only one left. I have never had any issues if I deal with him. Art knows my car, and how i Art has taken care of me since 2008, and besides Jim, the only one left. I have never had any issues if I deal with him. Art knows my car, and how important it is for me to have running problem free. Art is professional and efficient, and over ten years, just gets better every day. When I need service for my Honda, I bring it here, to Carbone Honda. Thank you Art! More

Oil change I was taken care of by Michael Lupia. He was professional, friendly, and attentive. He went over by service needs, told me amount of time it would tak I was taken care of by Michael Lupia. He was professional, friendly, and attentive. He went over by service needs, told me amount of time it would take, checked in on me to make sure I was comfortable and pass on updates. More

recall repair My contact person Dean was VERY helpful. The shop took a little longer than I expected but the sweet roll in the waiting room helped kill time. My contact person Dean was VERY helpful. The shop took a little longer than I expected but the sweet roll in the waiting room helped kill time. More

efficient and professional employee was knowledgeable and courteous and kept me informed on the progress of my repair. Would recommend this experience to my friends. Waiting employee was knowledgeable and courteous and kept me informed on the progress of my repair. Would recommend this experience to my friends. Waiting area was very comfortable More

State Inspection Done in a timely manner with pleasant surroundings! Good coffe and newspaper. Friendly staff and I was there less than 45 minutes. My service perso Done in a timely manner with pleasant surroundings! Good coffe and newspaper. Friendly staff and I was there less than 45 minutes. My service person Art Farley always treats me well and carefully explains anything needed. More

Brake service The service was done promptly and professionally. the invoice given at the completion of the service was clear and showed what servce was performed a The service was done promptly and professionally. the invoice given at the completion of the service was clear and showed what servce was performed and parts replaced. More