Carbone Honda of Yorkville - Service Center

State inspection Fast and easy. Will be coming back. Thanks for all the great work. But please stop moving the seat in my car! I have it where I like it. I drive Fast and easy. Will be coming back. Thanks for all the great work. But please stop moving the seat in my car! I have it where I like it. I drive it all the time and you drive it for two seconds. I win. More

Very positive! The staff went out of their way to solve my problem in the most reasonable manner! They research the cost and order part promptly and at a fair price. The staff went out of their way to solve my problem in the most reasonable manner! They research the cost and order part promptly and at a fair price. More

Very pleased. Very accommodating. Friendly and helpful service all around. They keep you well informed for all services. It was very simple to go right into a renta Very accommodating. Friendly and helpful service all around. They keep you well informed for all services. It was very simple to go right into a rental car. More

Great customer service Very efficient as well as considerate of cost and how it effects those of us on a budget when we are hit with the unexpected. Very efficient as well as considerate of cost and how it effects those of us on a budget when we are hit with the unexpected. More

Ridgeline service Always great! Art stays on top of servicing my Ridgeline. It's a wonderfully designed vehicle to start with, but great service keeps it humming. Always great! Art stays on top of servicing my Ridgeline. It's a wonderfully designed vehicle to start with, but great service keeps it humming. More

oil change quicker service than usual. shorter time to wait! liked very much coffee choices and baked goods while I waited. Also got appointment that day at t quicker service than usual. shorter time to wait! liked very much coffee choices and baked goods while I waited. Also got appointment that day at the time I wanted. will return. More

Battery Mike was very helpful to my mother who was there in place of me! Called me right away with an update on my car & it was taken care of quickly. Mike was very helpful to my mother who was there in place of me! Called me right away with an update on my car & it was taken care of quickly. More

Always great I’ve had many problems with a used car I bought from another dealer and Carbone /art in the service Dept is always so good to me , really appreciate a I’ve had many problems with a used car I bought from another dealer and Carbone /art in the service Dept is always so good to me , really appreciate all His help More

It took 6 visits to get to what I hope is a final fix. When I purchased a new 2017 CRV it had electrical problems that prevented many features from working even when I picked it up. No cruse, no radio, no When I purchased a new 2017 CRV it had electrical problems that prevented many features from working even when I picked it up. No cruse, no radio, no remote start, no gas gage etc. I returned ASAP. The service rep. said “we don’t do car starters here”. But I insisted it was a brand new Honda. It was good for awhile, but then repeated feature failure. Car didn’t start without jump start for many more visits to your service center. I was told that it was my fault “ you don’t drive it enough” or “you don’t keep the sensor clear enough of snow”. I told them that something is drawing down that battery. They just charged it up, and sent me on my way. They replaced the battery a couple months ago. Monday it would again not start without a jump start. I have spent over 20 hours in your waiting area since the purchase of this vehicle. I don’t feel that the service folks think I know what I am talking about. More

Needed a new battery Battery was dead when I went to test drive my car. When I purchased the car they recharged it. Battery died again and brought it down to test it, it c Battery was dead when I went to test drive my car. When I purchased the car they recharged it. Battery died again and brought it down to test it, it came back good ( because I had to jump start it so it was charged) so I brought it back to have the alternator and starter tested and battery failed so they replaced it for free. Pleased with my service More