Carbone Honda of Yorkville - Service Center

Lack of Service The "service " I received was poor at best!! We had an issue identified at the time of purchase, they had our van for a week to replace a latch in th The "service " I received was poor at best!! We had an issue identified at the time of purchase, they had our van for a week to replace a latch in the sliding door, the incompetent's of their service department along with lack of communication was the worse I have ever experienced. I would not recommend Carbone service to anyone at this time based on the lack of Service I got. More

Oil Change and AWD Fkuis Service was good and very friendly. I think the price could have been a little better for the fluid put in the vehicle, but the service was quick, hig Service was good and very friendly. I think the price could have been a little better for the fluid put in the vehicle, but the service was quick, high quality and professional. More

Great as all ways. Well stocked service bay and expert service as all ways. I have all ways serviced my Honda at Carbine. Highly recommend. Timmy service as well. Well stocked service bay and expert service as all ways. I have all ways serviced my Honda at Carbine. Highly recommend. Timmy service as well. More

Fast and friendly Overall a great experience right from the start. I was greater as I walked in the door and they we're quick to take my car in. I was in and out in abo Overall a great experience right from the start. I was greater as I walked in the door and they we're quick to take my car in. I was in and out in about 30 minutes and had planned on an hour. More

Always a pleasure to do business there As I said always a pleasure,service people great. Always clean waiting area,bought or leased many cars and trucks from them and will continue too. As I said always a pleasure,service people great. Always clean waiting area,bought or leased many cars and trucks from them and will continue too. More

Honda Civic 2002 I had my front ball joints replaced and Art explained everything that I needed and did not try to talk me into anything that I didn't need. He also ha I had my front ball joints replaced and Art explained everything that I needed and did not try to talk me into anything that I didn't need. He also had the technician check my alignment rather than just telling me I needed to have it done. So I was not given an alignment that I didn't need. More

Full service Our appointment was for an oil change. The service was great and the.employees were very friendly and knowledable. It is a pleasant relaxing atmosp Our appointment was for an oil change. The service was great and the.employees were very friendly and knowledable. It is a pleasant relaxing atmosphere which makes the wait more enjoyable. More

Great service Art was a great guy to deal with. Friendly, upfront and very honest called me back as soon as possible to notify me about my car. Art was a great guy to deal with. Friendly, upfront and very honest called me back as soon as possible to notify me about my car. More

Service Representative was helpful and knowledgeable. Service Representative was excellent. Knowledgeable, friendly, accommodating. Explains service packages and offers guidance on the best package . Unf Service Representative was excellent. Knowledgeable, friendly, accommodating. Explains service packages and offers guidance on the best package . Unfortunately, rates for service are very high. This should not reflect on the Service Rep. who always tries to please the customer. More

Always good service and advice Friendly staff and good recommendations for service. I didn't have an appointment but they managed to get me in. It was a minor repair with my front t Friendly staff and good recommendations for service. I didn't have an appointment but they managed to get me in. It was a minor repair with my front tire but they quickly fixed it. They also answered my questions about future service needs and keeping my Honda in top shape. More