
LeadCar Toyota Mankato
Mankato, MN
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Purchase of a 2017 highlander, and service. My wife got railroaded into buying a new Highlander, Turned in lease vehicle with 18000 miles under lease 4 months early and they told her that My wife got railroaded into buying a new Highlander, Turned in lease vehicle with 18000 miles under lease 4 months early and they told her that she is still responsible for the remaining payments???. First of all that is Bull payoff is payoff all said and done. Low balled the trade in and sold it for $7000.00 more than they gave her for trade........NEVER will I go there again or recommend it to even my worst enemy..... More
Heintz Toyota Of Mankato, MN Recently we made our third vehicle purchase with Laurie Danberry. Our 2015 Camry was totaled in a accident. We had to get a different vehicle quickly, Recently we made our third vehicle purchase with Laurie Danberry. Our 2015 Camry was totaled in a accident. We had to get a different vehicle quickly, so we checked out a few different cars. We realized very quickly that we would go back to not just the Toyota brand, but Heintz Toyota and our sales person Laurie Danberry. We replaced our Camry with a great 2017 Rav 4 limited with all wheel drive! Laurie is not just a great sales person, she really is a trustworthy friend who we can recommend to anyone who is searching for a reliable vehicle. More
unexpected need for new tires When my car showed low tire pressure too frequently, Paul I advised I should have it checked. When it was checked it was discovered by competent servi When my car showed low tire pressure too frequently, Paul I advised I should have it checked. When it was checked it was discovered by competent service staff that the tires were so worn as to be unsafe. Darrell K sought me out with a quote for replacement tires and advised that there was the potential for a blow out while driving, so I should avoid using it as much as possible. He helped line up a loaner vehicle for me so that on the day my tires were replaced I was able to make it to my scheduled appointment in the Twin Cities. During the course of the repair I worked with both Connie M and Paul, and the cashier, who checked out the loaner to me. Darrell put together paperwork so that I could apply for a rebate on the tires. Needing service is always an inconvenience, but the Heintz staff does a good job of making it as painless as possible. I have worked with all the service staff, and have never been disappointed. Thanks! More
Awesome Great customer service from Laurie Danberry. I love my "new to me" Rav4! Have had great experiences with the service department on my previous car als Great customer service from Laurie Danberry. I love my "new to me" Rav4! Have had great experiences with the service department on my previous car also. More
Wonderful Dealership This is the fourth vehicle we have purchased from Heintz and have always had an excellent experience! We have always dealt with Mark Yuhas who is very This is the fourth vehicle we have purchased from Heintz and have always had an excellent experience! We have always dealt with Mark Yuhas who is very knowledgeable and helpful. More
New Truck Purchase The sales experience we had was awesome Laurie went above and beyond to help us with our purchase.. This was the best help we have ever received and s The sales experience we had was awesome Laurie went above and beyond to help us with our purchase.. This was the best help we have ever received and she is so friendly and has a ton of knowledge... Thanks Laurie More
Worst Toyota dealership I purchased a 2015 Highlander in February. The first morning after I bought it as I was pulling out of the garage the brakes squeaked. I have had it i I purchased a 2015 Highlander in February. The first morning after I bought it as I was pulling out of the garage the brakes squeaked. I have had it in there 4 times since then and even though they hear the squeak (also have it recorded on my phone) they said there is nothing they can do to stop the squeak that I just have to drive it. They didn't even give me a 2015 manual. It has less than 37,000 miles on it. I am the 3rd owner. I think I bought a lemon. Mike, the service manager was rude. I told him I was going to leave it there until it was fixed and he said he'd have it towed. I was in an accident with a semi a few years ago and know how important brakes are. Luckily my brakes worked then. I talked to several men with their own auto shops and they all told me the same thing after hearing the recordings: it needs new rotors and pads. I am currently in touch with a lawyer. You don't expect this from a car you just bought that is certified. More
New Purchase We had an extremely positive experience with Laurie Danberry when we purchased our 2017 Toyota Limited Avalon. This is our third purchase from her. We had an extremely positive experience with Laurie Danberry when we purchased our 2017 Toyota Limited Avalon. This is our third purchase from her. We have appreciated the service department and the professional manner in which we are treated. Paul (sales consultant) is always ready to help us. More
Stick with the same person for best results We purchased 2 Prius' through Mark Yuhas. We feel that sales staff appreciate return customers and in turn will find the best deal for them. We purchased 2 Prius' through Mark Yuhas. We feel that sales staff appreciate return customers and in turn will find the best deal for them. More
Heintz Toyota for personal an professional service My experience with Heintz Toyota goes back to 2004 when I bought my first Toyota Camry. I have nothing but high praise for this dealership. Every depa My experience with Heintz Toyota goes back to 2004 when I bought my first Toyota Camry. I have nothing but high praise for this dealership. Every department and every aspect of my dealings with Heintz has always been nothing but very positive. Everyone is polite, friendly and accommodating. They take a personal interest in their clients and their level of competence is indeed professional. The customer service staff is friendly and helpful. When shopping around for a car you can be assured of meeting helpful and candid salespersons who work with you without giving you the feeling that you are being pressured. The service department is staffed with amenable and competent workers. If you need financing, their department is as helpful and competent as the others. And it does not stop there. The physical plant is very clean, comfortable and welcoming. Recently I had to look for another car because mine was totaled in an automobile accident. The process went very smoothly and I must thank Laurie Danberry who worked with me to find me the car that suited my every need. She was simply wonderful and I am very happy that I returned to Toyota. I wish that I could list the names of all of the individuals from whom I have received help over the years--they are all great people, but I would be remiss if I did not make special mention of Laurie Danberry and Mike Drysdale (Collision Dept.) Thank you, Heintz Toyota. I appreciate each and every one of you. More