LeadCar Toyota Wausau

First time at Toyota of Wausau My wife and I where treated as we where the only people at Toyota of Wausau. The salesman was friendly, helpful, willing to give advice on everything, My wife and I where treated as we where the only people at Toyota of Wausau. The salesman was friendly, helpful, willing to give advice on everything, can not mention all the good things about Glen. I will return and ask for Glen personally. Thank you Toyota of Wausau More

Awesome Experience!!! After researching about car's performances, prices, reviews I decided to go for a Toyota Corolla 2015. Ina Rumbaugh, was amazingly helpful with the After researching about car's performances, prices, reviews I decided to go for a Toyota Corolla 2015. Ina Rumbaugh, was amazingly helpful with the process of buying a car. She was warm, friendly and knowledgeable. I wasn't able to bring the car with me after the purchase because some delay with the Insurance. The very next day after the My Insurance provider faxed all the papers to them Ina and Marci delivered my car to me at work. I was a very exciting experience!!!! Both offered their services if I still needed help after all. More

purchase We purchased a Toyota Rav4 back on June 30th 2015. The vehicle did not have Fog lights, so we ordered them to instale this for us.. The salesman Fon We purchased a Toyota Rav4 back on June 30th 2015. The vehicle did not have Fog lights, so we ordered them to instale this for us.. The salesman Fong Yang was very friendly and was supposed to call us once they had the parts in. He told us it would be in 3-5 days. I called July 3rd (friday) to check status and was told I would be getting a call once the parts are in. I waited for a week to pass and still Fong Yang did not call us. Finally I called back on July 10th and spoke to Justin Elam ( who was very helpful ) , he saw that the parts were in and no once ever called me on them. He appolized that we did not receive the phone call from Fong Yang, but did not really know what date the parts actually came in. May have been a week ago? We are not happy with the follow up that was supposed to be done. We had already paid for the parts before they were ordered and it seemed that they were not very concerned with keeping us updated. Follow up to us is a very important part of customer service. I should not have had to keep calling on my own. But if I did not call, who knows how much longer we would have had to wait. More

Refreshing and Easy-going Environment I chose Toyota of Wausau after searching the internet because of their great prices on their cars and for the fact that they had 7 cars I was looking I chose Toyota of Wausau after searching the internet because of their great prices on their cars and for the fact that they had 7 cars I was looking for. When I arrived I was greeted by Jon in a very no pressure and friendly manner. After a few questions, he proceeded to find a few of the cars I had researched. When we had decided upon the car we wanted, a used 2011 Hyundai Sonata, we were very happy to see the process move along smoothly, and again, without any pressure. That meant a lot to me. I was expecting a teeth grinding fight, but it never happened. Jon introduced us to Travis, our loan specialist, and he continued with the excellent and enjoyable service. Between the two of them, they took all the "typical" pain out of the experience: both were friendly and helpful. It was about 2 hours to get in and out. I hope they will keep it up for the next time I buy a car. More

Helpful, great people. Great experience. The people at toyota of wausau was very cool and very helpful...I drove off with a fully loaded 2012 camry se. I was given a fair sale price and they The people at toyota of wausau was very cool and very helpful...I drove off with a fully loaded 2012 camry se. I was given a fair sale price and they even helped with showing me how to use all the features on the vehicle. More

Was great .. then not so much. I had initially went in there to test drive the Ford Fiesta that you guys had .. I wasn't set on getting anything. As soon as I sat in it, I fell in l I had initially went in there to test drive the Ford Fiesta that you guys had .. I wasn't set on getting anything. As soon as I sat in it, I fell in love. It helps that Ina was very personable! So nice :) She made sure I was taken care of and did her job very well. I came in the next day to finish up the paperwork (which Willy did what he could to help me out with that - so thank you!) and pick up my baby Hulk. All was awesome with that. Marci walked me through what she could with the car .. I was geeking out over the simple things (like the ambient lighting in the car - who doesn't want colored lights in their car?! :D). Only bad thing was that a couple days after the purchase, I had checked my credit report. 7 inquires from you guys. I had told Ina that I had already had Chase on there, and Chase was pulled a second time in the same day .. in addition to the other 6 you guys pulled. That's just a bit ridiculous .. so now I either wait 2 years for those all to fall off or I spend basically 2 years contacting every creditor to get a letter stating that I didn't consent to have my credit pulled. All in all .. it was a good experience. I would suggest you guys to others, but only if they're buying outright. My credit score has gone down the crapper since. More

Attentive to our specific vehicle needs. Our experience with Toyota of Wausau proved once again to be positive and productive. Our salesman Fong attentively listened to our needs and desired Our experience with Toyota of Wausau proved once again to be positive and productive. Our salesman Fong attentively listened to our needs and desired options and showed us several vehicles that would meet our requirements. Then he recommended the 2015 Tundra that he thought would be the best fit for us. He had chosen well as this was the truck we purchased! More

Excellent quality of help and assistance. My whole overall experience with this dealership was awesome and informational. Ina has awesome product knowledge. And she did a great job explaining My whole overall experience with this dealership was awesome and informational. Ina has awesome product knowledge. And she did a great job explaining all details. More

Above and Beyond! :) Glen and Marci helped me find the car that was right for me and made it a very enjoyable and fun experience! Very down-to-earth staff and very accommo Glen and Marci helped me find the car that was right for me and made it a very enjoyable and fun experience! Very down-to-earth staff and very accommodating! More

Great hassle free experience I was helped by Ina Rumbaugh. She was very helpful and easy to talk to. I did not feel pressured whatsoever despite having felt this way at other deal I was helped by Ina Rumbaugh. She was very helpful and easy to talk to. I did not feel pressured whatsoever despite having felt this way at other dealerships I visited. Some salesmen are also very condescending but Ina was not, she was just happy to help and as invested in my happiness with the vehicle as she would be if it were her own. Thank you Ina for all your help! More