
LeadCar Toyota Wausau
Wausau, WI
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Refreshing and Easy-going Environment I chose Toyota of Wausau after searching the internet because of their great prices on their cars and for the fact that they had 7 cars I was looking I chose Toyota of Wausau after searching the internet because of their great prices on their cars and for the fact that they had 7 cars I was looking for. When I arrived I was greeted by Jon in a very no pressure and friendly manner. After a few questions, he proceeded to find a few of the cars I had researched. When we had decided upon the car we wanted, a used 2011 Hyundai Sonata, we were very happy to see the process move along smoothly, and again, without any pressure. That meant a lot to me. I was expecting a teeth grinding fight, but it never happened. Jon introduced us to Travis, our loan specialist, and he continued with the excellent and enjoyable service. Between the two of them, they took all the "typical" pain out of the experience: both were friendly and helpful. It was about 2 hours to get in and out. I hope they will keep it up for the next time I buy a car. More
Helpful, great people. Great experience. The people at toyota of wausau was very cool and very helpful...I drove off with a fully loaded 2012 camry se. I was given a fair sale price and they The people at toyota of wausau was very cool and very helpful...I drove off with a fully loaded 2012 camry se. I was given a fair sale price and they even helped with showing me how to use all the features on the vehicle. More
Was great .. then not so much. I had initially went in there to test drive the Ford Fiesta that you guys had .. I wasn't set on getting anything. As soon as I sat in it, I fell in l I had initially went in there to test drive the Ford Fiesta that you guys had .. I wasn't set on getting anything. As soon as I sat in it, I fell in love. It helps that Ina was very personable! So nice :) She made sure I was taken care of and did her job very well. I came in the next day to finish up the paperwork (which Willy did what he could to help me out with that - so thank you!) and pick up my baby Hulk. All was awesome with that. Marci walked me through what she could with the car .. I was geeking out over the simple things (like the ambient lighting in the car - who doesn't want colored lights in their car?! :D). Only bad thing was that a couple days after the purchase, I had checked my credit report. 7 inquires from you guys. I had told Ina that I had already had Chase on there, and Chase was pulled a second time in the same day .. in addition to the other 6 you guys pulled. That's just a bit ridiculous .. so now I either wait 2 years for those all to fall off or I spend basically 2 years contacting every creditor to get a letter stating that I didn't consent to have my credit pulled. All in all .. it was a good experience. I would suggest you guys to others, but only if they're buying outright. My credit score has gone down the crapper since. More
Attentive to our specific vehicle needs. Our experience with Toyota of Wausau proved once again to be positive and productive. Our salesman Fong attentively listened to our needs and desired Our experience with Toyota of Wausau proved once again to be positive and productive. Our salesman Fong attentively listened to our needs and desired options and showed us several vehicles that would meet our requirements. Then he recommended the 2015 Tundra that he thought would be the best fit for us. He had chosen well as this was the truck we purchased! More
Excellent quality of help and assistance. My whole overall experience with this dealership was awesome and informational. Ina has awesome product knowledge. And she did a great job explaining My whole overall experience with this dealership was awesome and informational. Ina has awesome product knowledge. And she did a great job explaining all details. More
Above and Beyond! :) Glen and Marci helped me find the car that was right for me and made it a very enjoyable and fun experience! Very down-to-earth staff and very accommo Glen and Marci helped me find the car that was right for me and made it a very enjoyable and fun experience! Very down-to-earth staff and very accommodating! More
Great hassle free experience I was helped by Ina Rumbaugh. She was very helpful and easy to talk to. I did not feel pressured whatsoever despite having felt this way at other deal I was helped by Ina Rumbaugh. She was very helpful and easy to talk to. I did not feel pressured whatsoever despite having felt this way at other dealerships I visited. Some salesmen are also very condescending but Ina was not, she was just happy to help and as invested in my happiness with the vehicle as she would be if it were her own. Thank you Ina for all your help! More
Great experience Just picked up my 3rd Tundra since 2007 yesterday. Everything went perfect. Mark and Marci are friendly, knowledgeable, and customer driven. I will Just picked up my 3rd Tundra since 2007 yesterday. Everything went perfect. Mark and Marci are friendly, knowledgeable, and customer driven. I will go back when it is time for my 4th Tundra. More
Thank You! Our salesperson, Ina Rumbaugh, was an incredible help during our car buying process. She was able to provide me with answers to all of my questions w Our salesperson, Ina Rumbaugh, was an incredible help during our car buying process. She was able to provide me with answers to all of my questions while we were looking around in the lot. She pulled more information off of her computer so I could compare models and ultimately make a decision. She researched cars at other dealerships and prevented me from wasting time looking at a car with a bad Carfax report. And all that was just the tip of the iceberg. As this was my first time purchasing a car from a dealership I naturally had a lot of questions. I must have called Ina roughly 5-7 times between test driving and finally closing on the car and she was there to provide me with the information I needed (she even took one of my calls before the store was open). During the closing process she went out of her way to even play with my 17 months old daughter while we waited for the financing to get figured out. All in all, what could have been a stressful and daunting process, was made fun and exciting thanks to her. More
Review Our Sales person was very helpful and he took care of our purchase very well. Answered all our questions and gave us good recommendations. He was Our Sales person was very helpful and he took care of our purchase very well. Answered all our questions and gave us good recommendations. He was also very friendly. More