Lee Dodge Chrysler Jeep Ram Westbrook

Great helping getting my payment down where I needed it to be. The sales person and all the staff that I dealt were awesome. This was my first car purchase and they made sure I knew everything before I sig to be. The sales person and all the staff that I dealt were awesome. This was my first car purchase and they made sure I knew everything before I signed, and helped me find the deal that would work best. Would definitly go there again! More

We were greeted pleasantly when we arrived and introduced to the gentleman we had spoken with on the phone. Everyone was friendly, helpful, knowledgeable and willing to listen to our needs.The gentleman we to the gentleman we had spoken with on the phone. Everyone was friendly, helpful, knowledgeable and willing to listen to our needs.The gentleman we had originally spoken with was involved in many things so he introduced us to another man (with his apologies). Tim Bennett was friendly and willing to step in. He listened to our needs and made sure that he understood what we were asking for. No one was ever pushy and we were allowed the time we needed to discuss our concerns before we made our decision. This is the third vehicle we have purchased from Lee. More

I have only had a few dealings with Lee, but none of them have been anything that left me with warm fuzzies after wards. When I bought my vehicle there were actual screws missing out of the door panel....the have been anything that left me with warm fuzzies after wards. When I bought my vehicle there were actual screws missing out of the door panel....the salesman totaly messed up my paperwork and even went so far as to send home someone elses financing paperwork in the golvebox of my vehicle!!!! Another time I special ordered a part to enhance my vehicle and was told that it would be about 10 days before it came in.... more like 3 weeks! (to their credit they did get the part installed with out issue though) The icing on the cake for me and the reason that I have called it quits in dealing with Lee was when I recently brought my vehicle in for it's scheduled 3000 mile service. I disappointed across the board. When I called to make the appointment for service I inquired to how long the job would take as I had a doctors appointment scheduled for later that same day and wanted to eliminate any possible conflict. I was assured that it would only take about an hour so there was no need to find alternate transportation and I could make the other appointment with plenty of time between the two. Unfortunately this was not true. I sat out in the waiting room for an hour and forty minutes before getting aggravated enough to go out to the receiving bay and inquire as to if it would be much longer and if there was some sort of problem that I should know about. At THIS point I was informed that they were "running a little behind" (perhaps sharing this information at the time of drop off would have been more useful - or even near the estimated completion time - but no such luck) so I went back to the waiting room and waited some more. The work on my vehicle took nearly 3 hours to complete from the time that I pulled into the bay to the time I drove off the lot. I find this unacceptable for a one hour maintenance job, but to be honest and fair, the big issue here isn't the fact that things were slow and/or running behind it was the over all attitude that came with it. Where was the courtesy of someone coming to the waiting area to let me know that it would be longer than anticipated? Perhaps with that prior knowledge I would have altered my plans and had been able to make it to the doctors appointment after all (which by the way they charged me a no-show fee for canceling at the last minute - Thanks Lee) Though it is considerably further for me to drive I am now seeking all of my service at another dealership. More

I had a great experience with Lee auto. Dan worked very hard to find the car we wanted for the right price. He didnt force us to buy new but showed us the 2011 Jeep Cherokee and it had everything we were l hard to find the car we wanted for the right price. He didnt force us to buy new but showed us the 2011 Jeep Cherokee and it had everything we were looking for. When I needed my car serviced he got right back to me and even left me with his personal number so I could call him back after hours. I am very happy with the service I was given and would refer anyone who was looking for a new car. Great job Dan! More

We had a very bad experience at another dealership, and walked into Lee Westbrook and were very happy by all of the great service that was given to us by our salesman David Boucher as well as the sales man walked into Lee Westbrook and were very happy by all of the great service that was given to us by our salesman David Boucher as well as the sales manager Josh. We were very upset with the other dealership(NOT Lee) and were not happy, but David and josh made our entire experience an excellent one. We are recomending Lee Westbrook and David Boucher to all of our friends! He was great through the entire process, and was even great to our kids! Thanks so much! More

Being a first time car buyer i was extremely sceptical and somewhat intimidated of buying a car at a dealership but Lee Auto did not seem to fit any of the bad things you might hear...the salesmen i talke and somewhat intimidated of buying a car at a dealership but Lee Auto did not seem to fit any of the bad things you might hear...the salesmen i talked to Josh was very friendly and absolutely went out of his way to help me get the car that i wanted. More

Joe response to our e-mail the next day.He told us about the van we was interested in and made sure that was what we were looking for. Joe was very friendly and was not pushy, kept us informed as the proces the van we was interested in and made sure that was what we were looking for. Joe was very friendly and was not pushy, kept us informed as the process of the paperwork was being reviewed.Tried very hard after hours to get us to bring home our new van the same night, but our ins. company was not working with us. He went above and beyond to get it to happen. When we called him first thing Monday morning told him when we would be arriving to pick up our new van,he had everything ready for us. And Showed us every department that we might need to use. We feel we made a new freind. Rob and Delores Wheeler More

I entered the dealership fealing nervous for two reasons. What were they going to try to sell me and what were they going to charge me. Buying a car was not someting I normally had to worry about, because What were they going to try to sell me and what were they going to charge me. Buying a car was not someting I normally had to worry about, because my husband would take care of the over-bearing salesmen and the price dickering. Having Josh as my salesman was what I considered a gift. He was not pushy, he spent time getting to know me and what kind of car that would suite my needs. I owned a Jeep in the past and liked the feeling of safety in the snow and it's sporty look. Josh helped me keep within my budget after searching the lot and going over the different features we found my perfect car. Josh made what would have been a stressful situation into a very pleasant experience...not to mention the amount of time I took from his day. I will not hesitate to buy my next car from Lee. As long as Josh Goulette is working there. More

Joe was awesome, I came in to just see what my options would be at the end of my lease and I drove out with a brand new Jeep! Thanks joe you and everyone were great today! This is our 4th car from your de would be at the end of my lease and I drove out with a brand new Jeep! Thanks joe you and everyone were great today! This is our 4th car from your dealership and always recommend it to everyone looking to get a new or used car. More

The lease for my Chrysler Town & Country vehicle was coming to an end this week & I had been too busy to search for a replacement. I made an appointment with David Boucher on Tuesday for the following coming to an end this week & I had been too busy to search for a replacement. I made an appointment with David Boucher on Tuesday for the following morning to discuss my options. David had two 2011 Chrysler Town & Country vehicles waiting for me to view and drive. In the time I spent in the dealership, both he & Josh Douglas researched my options with regards to both vehicle equipment and comparable leasing alternatives, both at the dealership and available elsewhere. They also facilitated the return/trade in of my current vehicle which enabled me to make an immediate decision. I left driving my new vehicle, delighted with my new lease which will be saving me money every month, and anticipate seeing them again in three years when this lease concludes. More