Lee Johnson Hyundai of Everett
Everett, WA
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I had an appointment at 2:45 pm for routine service and inspection. It only took about 3o minutes and everything was good. There was an extensive list of everything that they checked and all was good. I inspection. It only took about 3o minutes and everything was good. There was an extensive list of everything that they checked and all was good. I am very satisfied with the service, timeliness, and price. DWH More
Overpriced service. One of the worst experiences I had with not only costumer service but getting parts. They will overcharge you and scam you if you don't have complete One of the worst experiences I had with not only costumer service but getting parts. They will overcharge you and scam you if you don't have complete part knowledge. More
Jeff was exceptional. He was friendly, knowledgeable and did everything he could to expedite the sales, explain new features and make me feel comfortable and confident in He was friendly, knowledgeable and did everything he could to expedite the sales, explain new features and make me feel comfortable and confident in my purchase. I love the new Tucson! More
Jeff was extremely knowledgeable about all things Hyundai. He was patient, professional and genuine. No pressure sales just gave us all information needed for us to make the correct purchase for our Hyundai. He was patient, professional and genuine. No pressure sales just gave us all information needed for us to make the correct purchase for our needs. Would recommend him to family and friends. More
I was looking to buy a new Ioniq 5. Daniel was very helpful, kept me informed about when the trim+color I wanted was available, was friendly without being pushy, and made sure I got al Daniel was very helpful, kept me informed about when the trim+color I wanted was available, was friendly without being pushy, and made sure I got all my questions answered. The process was as painless as can be, and they worked with me to make sure I was getting what I wanted rather than requiring me to buy a bunch of "options" like some other dealers. Overall, couldn't be happier, and I love my new car! More
I've only dealt with the service department and I'm not impressed. Service advisors are difficult to reach, appointments are scheduled out around a month and, despite having a morning appointment, they wer impressed. Service advisors are difficult to reach, appointments are scheduled out around a month and, despite having a morning appointment, they were well over an hour even getting to my vehicle. Worst of all, they ignored the problems and said "everything was normal" when it's clearly not. A request to have a service advisor or technician go on a test drive with me would mean another appointment another month out! Really? This is a nearly new vehicle with less than 700 miles on it. It took over 3 calls, each hours apart and leaving a message after each to please call me back when their phone system each time bumped me out of waiting on hold forcing me to leave a message. And yet nobody ever called back and the service advisors seem to ignore inbound calls. The fourth time I called I explained the problem and finally got a service advisor. And, after waiting a month and all of the above, it has the same issues as when I took it in! It seems like a decent enough dealer, and most I've spoken to seem nice enough, but their service department is lacking in multiple areas. I've dealt with service departments for Honda and Mazda and they're night and day better. Even Lee Johnson Kia in Kirkland was much better. More









