Lee Johnson Hyundai of Everett

Jeff was exceptional. He was friendly, knowledgeable and did everything he could to expedite the sales, explain new features and make me feel comfortable and confident in He was friendly, knowledgeable and did everything he could to expedite the sales, explain new features and make me feel comfortable and confident in my purchase. I love the new Tucson! More

Jeff was extremely knowledgeable about all things Hyundai. He was patient, professional and genuine. No pressure sales just gave us all information needed for us to make the correct purchase for our Hyundai. He was patient, professional and genuine. No pressure sales just gave us all information needed for us to make the correct purchase for our needs. Would recommend him to family and friends. More

Staff was cordial, knowledgeable and very helpful in explaining vehicle features, etc. Excellent customer service. explaining vehicle features, etc. Excellent customer service. More

I was looking to buy a new Ioniq 5. Daniel was very helpful, kept me informed about when the trim+color I wanted was available, was friendly without being pushy, and made sure I got al Daniel was very helpful, kept me informed about when the trim+color I wanted was available, was friendly without being pushy, and made sure I got all my questions answered. The process was as painless as can be, and they worked with me to make sure I was getting what I wanted rather than requiring me to buy a bunch of "options" like some other dealers. Overall, couldn't be happier, and I love my new car! More

I have been taking my Hyundai to them for service for many years. Always excellent service and super friendly. many years. Always excellent service and super friendly. More

They were all professionals I enjoy the talking with them and how much. They explain what they will do to the car. and how much. They explain what they will do to the car. More

I've only dealt with the service department and I'm not impressed. Service advisors are difficult to reach, appointments are scheduled out around a month and, despite having a morning appointment, they wer impressed. Service advisors are difficult to reach, appointments are scheduled out around a month and, despite having a morning appointment, they were well over an hour even getting to my vehicle. Worst of all, they ignored the problems and said "everything was normal" when it's clearly not. A request to have a service advisor or technician go on a test drive with me would mean another appointment another month out! Really? This is a nearly new vehicle with less than 700 miles on it. It took over 3 calls, each hours apart and leaving a message after each to please call me back when their phone system each time bumped me out of waiting on hold forcing me to leave a message. And yet nobody ever called back and the service advisors seem to ignore inbound calls. The fourth time I called I explained the problem and finally got a service advisor. And, after waiting a month and all of the above, it has the same issues as when I took it in! It seems like a decent enough dealer, and most I've spoken to seem nice enough, but their service department is lacking in multiple areas. I've dealt with service departments for Honda and Mazda and they're night and day better. Even Lee Johnson Kia in Kirkland was much better. More

Good experience. They gave me space when I asked and weren’t pushy. Very happy with my purchase and the folks I worked with. They gave me space when I asked and weren’t pushy. Very happy with my purchase and the folks I worked with. More

I took my car into Lee Johnson for an oil change and check up and estimate for some potentially work that I was considering having done. The staff made my wait very comfortable by giving me comfortable check up and estimate for some potentially work that I was considering having done. The staff made my wait very comfortable by giving me comfortable seating, access to snacks, drinks, showed me where the restrooms were and walked me out to my car when I had checked out. More