Lee Johnson Hyundai of Everett

I've only dealt with the service department and I'm not impressed. Service advisors are difficult to reach, appointments are scheduled out around a month and, despite having a morning appointment, they wer impressed. Service advisors are difficult to reach, appointments are scheduled out around a month and, despite having a morning appointment, they were well over an hour even getting to my vehicle. Worst of all, they ignored the problems and said "everything was normal" when it's clearly not. A request to have a service advisor or technician go on a test drive with me would mean another appointment another month out! Really? This is a nearly new vehicle with less than 700 miles on it. It took over 3 calls, each hours apart and leaving a message after each to please call me back when their phone system each time bumped me out of waiting on hold forcing me to leave a message. And yet nobody ever called back and the service advisors seem to ignore inbound calls. The fourth time I called I explained the problem and finally got a service advisor. And, after waiting a month and all of the above, it has the same issues as when I took it in! It seems like a decent enough dealer, and most I've spoken to seem nice enough, but their service department is lacking in multiple areas. I've dealt with service departments for Honda and Mazda and they're night and day better. Even Lee Johnson Kia in Kirkland was much better. More

Good experience. They gave me space when I asked and weren’t pushy. Very happy with my purchase and the folks I worked with. They gave me space when I asked and weren’t pushy. Very happy with my purchase and the folks I worked with. More

I took my car into Lee Johnson for an oil change and check up and estimate for some potentially work that I was considering having done. The staff made my wait very comfortable by giving me comfortable check up and estimate for some potentially work that I was considering having done. The staff made my wait very comfortable by giving me comfortable seating, access to snacks, drinks, showed me where the restrooms were and walked me out to my car when I had checked out. More

Every person I've had dealings with has been friendly, knowledgeable and helpful. The facility is exceptionally clean for those waiting for service. The service department has been outstanding as far as knowledgeable and helpful. The facility is exceptionally clean for those waiting for service. The service department has been outstanding as far as efficiency, performance and communication. Highly recommend this dealership. More

Nikolai is the best! He treated me like family. I would recommend him to anyone He treated me like family. I would recommend him to anyone More

Always happy with my service here. It’s worth the drive from Renton to get the service that I can trust. It’s worth the drive from Renton to get the service that I can trust. More

Transaction was a breeze. Friendly, competent sales and support staff. They answered all our questions with exceptional knowledge of their vehicles. Highly recommend. Friendly, competent sales and support staff. They answered all our questions with exceptional knowledge of their vehicles. Highly recommend. More

Travis and the folks at Lee Johnson are professional, trustworthy, and kind. I am so grateful they were able to assist before I was stranded somewhere. trustworthy, and kind. I am so grateful they were able to assist before I was stranded somewhere. More

We recently purchased a beautiful 2025 electrified GV70 from Lee Johnson Hyundai of Everett. We had a very easy and pleasant buying experience at this dealership. Our sales person, Jessica, was extremely k from Lee Johnson Hyundai of Everett. We had a very easy and pleasant buying experience at this dealership. Our sales person, Jessica, was extremely knowledgeable about the car, and very helpful in getting us acquainted with driving our new car. The sales manager, Jonathan, was a pleasure to work with; we quickly came to agreement on a price without the typical back and forth negotiations that often are part of car purchases. It was a refreshing change from our previous buying experiences. Becky, the business manager, was a whiz at getting the sales documents reading and explaining them to us. Signing was quick and we were soon on our way. It was a 5 star experience. We highly recommend this dealership! More

I came to this dealership because they have always had such superb customer service. Daniel was great! He went out of his way to get me the right car. He stayed with me through the whole process. such superb customer service. Daniel was great! He went out of his way to get me the right car. He stayed with me through the whole process. More