
Lee Johnson Hyundai of Everett
Everett, WA
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I had not intended to buy a car and did not know if I could even get approved. Bernie was really helpful with all the paperwork and got me approved without a downpayment before we shopped for a car. He w could even get approved. Bernie was really helpful with all the paperwork and got me approved without a downpayment before we shopped for a car. He was really easy to work with and I felt really comfortable even with my credit situation I had been to others and when they check credit were not nice anymore. Bernie even called me afterward to make sure everything was ok with my car! Everyone with Hyundai of Everet went out of there way to treat me well and I highly recommend them to everyone. More
This was the greatest "buying" experience I've ever endured. After 7 months of car shopping, and the many frustrations that come with it, I walked into Hyundai of Everett - an overly cautiou I've ever endured. After 7 months of car shopping, and the many frustrations that come with it, I walked into Hyundai of Everett - an overly cautious, suspicious, even distrustful person in need of a new car. I had read all of the great reviews about Hyundai of Everett, even know someone who knows someone that suggested I at least give this place a chance, so - I made the drive to Everett on a sunny Saturday afternoon, not thinking there was a chance in the world that I'd be driving away in a new (BEAUTIFUL) Hyundai Santa Fe, but - that's exactly what happened. Jeff Plunkett was the sales person who helped me - he answered all of my (no joke: 4,598) questions and spent HOURS with me, as I kept my walls up, knowing that the car-sales industry is a dirty one. Well folks, I'm here to tell you: I was wrong. Jeff was as honest as they come. He told me everything I needed to know (and more) and made me feel comfortable. After a full day with Jeff, I knew he was the real deal and was someone worthy of my trust (and my business), so - I went ahead with the purchase, because I knew in my heart it was a fantastic deal, and also that Jeff truly cared about my well-being. I felt no pressure what-so-ever (shocking!), which really allowed me to make a decision, sans the pushy-salesman trying to make his quota. The manager of Everett of Hyundai (Justin Meek) was just as honest and friendly - he made solidified the sale - because he, too, was someone I could trust. Joe was the gentleman who went through all of the papers with me, he's clear and detailed and made the whole experience a smooth and painless one. If you're looking for a new car: YOU MUST GO TO HYUNDAI OF EVERETT!!! Ask for Jeff Plunkett - you'll be thanking me for it, I promise! :-) More
I love my car but not as much as I love Sandie... she went way beyond to provide me with exactly what I was looking for and Becky, in financing, was also a pleasure to work with. They are great. The enti went way beyond to provide me with exactly what I was looking for and Becky, in financing, was also a pleasure to work with. They are great. The entire experience was terrific. No games, no up-selling, only honesty and integrity. Make those day dreams reality. If you think about it, you spend a large amount of your life in your car, you deserve the best. Head down to the Hyundai dealership in Everett and ask for Sandie you will not be disappointed. More
I needed a new car. Hyundai of Everett was recommended and I was not disappointed. I needed to find a dealership that will give me customer service beyond the sale. I was scheduled for my first oil change and I was not disappointed. I needed to find a dealership that will give me customer service beyond the sale. I was scheduled for my first oil change at the time of the sale already. Jeff Plunkett, my salesperson, called telling me that my license plates were in and to schedule an appointment and they will put them on. That's a first for me and I've gone through a lot of cars. I am please with my Elantra Limited. It had lots of amenities like heated seats. They're great up here in the NW. There's lots of financial paperwork but Becky Zuckerberg was very efficient through the process. PS: I had some CD's that were still in my cd system that was broken and could not retrieve on my own. They made sure that I got my CDs. They were terrific. More
Bernie Washo I am a first time car shopper and recent Bernie Washo I am a first time car shopper and recent college graduate. I came to Hyundai of Everett for a test drive. I was not quite sure what I wa Bernie Washo I am a first time car shopper and recent college graduate. I came to Hyundai of Everett for a test drive. I was not quite sure what I wanted, nor am I very knowledgeable about cars themselves. Bernie was incredibly helpful and knowledgeable. He took the time to ask questions about things I wanted/needed in a car. He gave me all the information I asked about and made sure I knew everything else that was important about the car. I felt that he went above and beyond to help during the test drive. He knew I was a first time shopper and I definitely think he took the time to explain things to me and made sure I understood what he was explaining (other associates I met during my search went through the information and seemed to not care if I understood and was comfortable with the information given to me.) He followed up with me about how it went and showed genuine interest in what would work best for me. Some family members joined me during the test drive (one of many test drives on that particular day) and they were also very pleased with Bernie and his attitude/helpfulness. Though I ended up purchasing a car from a different dealership, I would recommend Hyundai of Everett and specifically Bernie to anyone inquiring about purchasing a car. We visited many dealerships and dealt with many sales associates while looking for a car and I feel inclined to leave feedback because of all the people we interacted with, I had the most pleasant experience with Bernie. He had a positive attitude the entire time, which cannot be said about any of the other associates I had to talk with. More
I just experienced something I have never experienced before. I had done about a year's worth of research on the perfect car that I wanted for my 75 mile round trip commute. I decided on a 2013 Hyundai E before. I had done about a year's worth of research on the perfect car that I wanted for my 75 mile round trip commute. I decided on a 2013 Hyundai Elantra with a stick shift, and just the basic GLS package, which has many many features as standard. Upon speaking with Jeff Plunkett, I struck a deal over the phone that more than met my requirements. Upon arriving at the dealership for a test drive, while Jeff had to take off for another commitment, I was greeted by Nick Smart, who promptly got me the car. I drove it, loved it, and told him I would come back tomorrow for the deal. Came back, and everyone I dealt with, from Nick, to Bob the finance guy, to Jimmy the car prep guy, they all were so kind and professional, that I didn't want to leave. Never had such a positive experience at a dealership before today. After about an hour, I drove away feeling so positive about the whole experience. I would firstly highly recommend Hyundai to anyone (Kia is also pretty darn good) because of the value (cost, performance, fit, finish, warranty, consumer ratings, North American car of the year etc), but would recommend this dealership to anyone, even if they have to drive over from other states to deal with them. Well done, guys. This customer sure drove away impressed!!! More
My fiance and I came to this dealership having been referred by another finance company because I was paying 24.99% interest on a used vehicle that wasn't worth it. We weren't exactly planning on buyi referred by another finance company because I was paying 24.99% interest on a used vehicle that wasn't worth it. We weren't exactly planning on buying a brand new car, but I had spoken with Sandi over the phone before we got there and she started running numbers for us and had some offers for us within minutes of walking through the door at 6pm. She walked us out to the lot and started pointing out what she thought would be the best fit for our budget and growing family. I pointed at one specifically and said I want that one. An hour and a half later we walked out to my brand new Elantra in blue, paying only a quarter of the interest we were paying previously with all the bells and whistles, without haggling and without being bullied into a deal. Sandi was very friendly and easy going. It was like we were the sales people and she was the customer only backwards in the way that all she did was answer our questions honestly and to the point, she never embellished or overplayed any of the perks or financing. I loved working with Sandi and then Joe in financing who even offered to go through my paperwork from my previous car deal to help get some money back to me. Thank you Hyundai of Everett we are very happy in our new car! More
Having spent three+ weeks doing the "used car dance" with two other dealerships, and getting nowhere, I decided to try Hyundai of Everett (had never been in before). Jackie and the staff were so dance" with two other dealerships, and getting nowhere, I decided to try Hyundai of Everett (had never been in before). Jackie and the staff were so professional and honest, and the product so well priced, I bought a new Sonata that day. I would recommend Jackie and Hyundai of Everett to my colleagues. Entirely satisfying experience! More
I have had too many of those "experiences" at various dealerships throughout my adult life. This was a welcomed exception. I recently decided that my 13 MPG truck was not the best option out th various dealerships throughout my adult life. This was a welcomed exception. I recently decided that my 13 MPG truck was not the best option out there for commuting 60 miles per day (OK, I knew that before, but I really liked my Titan). I had done a lot of research on hybrids and have looked at and test drove the various usual suspects belonging to: Ford (Fusion), Toyota (Corolla) and Chevrolet (Volt). I saw an ad on kbb for a new and refined 2013 version of the Sonata hybrid I emailed Jackie Walton as I was curious about their "Managers Special" on their Sonata Limited Hybrid. It had a steep discount (and was about 10K less than the competitors for the same options). We exchanged emails and I was overly impressed as she simply and plainly spelled out their price and what came with it. There was no pitch or sales pressure it was merely here it is, if you like it--stop by, otherwise, is there any more info. I can gather for you? As I was going to be available on her day off she kindly passed along all of our discussions to her colleague Jeff Plunkett. I did not call or email Jeff, but just "showed up". It would have been easy enough to pawn me off to another but he treated me as though we had an appt. for whatever time I arrived. He was courteous and respectful of my time. He had a desire to see me happy and the deal worked out in what I believed to be the best for both sides. The financing paperwork went seamlessly and everyone answered every question with a SINCERE DESIRE TO HELP ME MAKE THE BEST DECISION POSSIBLE!!! I have never fancied myself loyal to ANY dealership for future car sales but Hyundai of Everett will be my first choice the next time I am in the market for a vehicle. You simply cannot go wrong with their team. I volunteered to write this commentary, and was neither offered any incentives or any kickbacks to do so. It was just simply that good of an experience. So if you all read this: Thank you Hyundai of Everett for being honest, fair and professional! More
Rating of staff on purchase of Santa Fe Hyundai. Don Rae was very helpful in handling the purchase of our vehicle. Very knowledgable in our vehicle and courteous, kind and worked with us over the phone Rae was very helpful in handling the purchase of our vehicle. Very knowledgable in our vehicle and courteous, kind and worked with us over the phone and when we came to the dealership. Spent time going over the car so we understood all the features before we left. Thank you Don, and we will certainly recommend you to our friends or to anyone for the purchase of a car. I would also like to thank Becky Zuckerberg for her assistance in doing the paperwork for the car. She was very helpful in explaining all the information for the different item pertaining to the vehicle. She went thru all the details for trade-ins and cash settlement. Thank you Becky for being honest and thorough in what you do. I want to thank the General Manager at this dealer ship for his kind words to us about the shape of our cars and letting us know who he was. More