
Lee Johnson Hyundai of Everett
Everett, WA
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As always a great purchase experience Hyundai of Everett consistently provides the best overall purchase experience. This makes our 8th Hyundai we have purchased Everett and specifically Hyundai of Everett consistently provides the best overall purchase experience. This makes our 8th Hyundai we have purchased Everett and specifically from Jeff Plunkett. The low pressure approach and no gimmick pricing make purchasing a great experience. More
Very Disappointed I financed my first car here a year ago. At the time, I had a decent experience because the sales person, Dez, was amazing. He's the reason I chose to I financed my first car here a year ago. At the time, I had a decent experience because the sales person, Dez, was amazing. He's the reason I chose to finance in the first place. Went out of his way to find me a car even after I had left and he called me back. I kept his business card and he even contacted me a few months later to make sure everything was okay with my car. To me, that's exceptional service. This visit today was absolutely horrid. I drove from Puyallup to Everett to pick up papers on my coverages that I'm paying for on my car. I had emailed asking for it to be sent that way but was asked on the phone to visit the facility. I figured if I was making the drive, that I could get my car serviced there as well. When I arrived, I scheduled an oil change and inspection. I didn't have an issue with the service until I had left and realized that the fluids hadn't even been checked or topped even though it stated on my copy of the receipt that it was included. It also makes me wonder what else was skipped in my inspection that I can't visually check myself. The worst part of my visit though, was talking to the financial consultant. He was the man who helped me finalize my sale the first time around. It wasn't a great first impression but I had never financed before and wasn't sure what to expect. Not only did he NOT get me coverage information, he was rude. He rattled off information at me and wrote some illegible details on the back of a card, which I kept. The entire point of my driving to and from Everett was to get information on my coverages. I'm paying for coverages that I don't understand and when I try to figure them out, I'm given a run around. What good is having these things if I don't know how to use them? On a more personal note, he seemed to remember me from before because he mentioned he's laughed about my motives for moving and also my employment. I'm sure he didn't mean it in a mean spirited way but I can't figure out how I'm supposed to take that nicely. In fact, it was embarrassing and awkward. I may not know much about cars but I know about customer service and this was the worst I've ever had. I'm not angry but I am frustrated and absolutely disappointed. I'm sorry to say I wouldn't recommend Hyundai of Everett to anyone. More
Love Hyundai of Everett ~ Love Our New Santa Fe My husband and I love Hyundai's and making the decision to purchase a new one was easy. A huge part of that is Hyundai of Everett. We've owned two H My husband and I love Hyundai's and making the decision to purchase a new one was easy. A huge part of that is Hyundai of Everett. We've owned two Hyundai's in the past, a 2004 Elantra and a 2004 Santa Fe. Had both of them serviced at Everett. It is by far the best dealership for service. Now we also know it's the best dealership for buying our new car. Our Sales Rep. Don Rae was so helpful and listened to all of our questions. He was very knowledgeable and didn't rush us. Erin did a great job with our paperwork too. I never would have thought I would be saying buying a new car was an enjoyable experience. It was... Thanks Hyundai of Everett!! More
Review Patrick was very knowledgeable and was able to answer all of my questions. He didn't try to pressure me into something I didn't want like other dealer Patrick was very knowledgeable and was able to answer all of my questions. He didn't try to pressure me into something I didn't want like other dealers have tried to do. More
I expected this to be painful I always heard that car shopping was terrible but this wasn't. I visited a bunch of dealerships while there's only one I'll never return to I'm defini I always heard that car shopping was terrible but this wasn't. I visited a bunch of dealerships while there's only one I'll never return to I'm definitely coming back here if only for the customer service. More
Uber Driver Great experience great service from the staff, Captain made the whole experience fun. I was help to understand the car equipment. I would definitely c Great experience great service from the staff, Captain made the whole experience fun. I was help to understand the car equipment. I would definitely come back to this dealership and recommend friends and family! More
Review hi, the place of everett hyundai did a awesome job hooking me up with my first brand new car. Never had treatment done in such a professional manner. hi, the place of everett hyundai did a awesome job hooking me up with my first brand new car. Never had treatment done in such a professional manner. Thanks More
Great place to get a car Great place friendly people. They don't force or try to push a car on you. I'll recommend them to everyone. The staff is understanding of personal nee Great place friendly people. They don't force or try to push a car on you. I'll recommend them to everyone. The staff is understanding of personal needs and is willing to help out as much as they can. I'm happy I showed up there and not any where else. They treat you like family there and not just a person. They take everything to the next level and do the absolute best to get you into the car you want and need. More
Impressed I was greatly impressed with the level of customer service offered by the Everett Hyundai dealership. My salesman (King Okocha) was courteous and know I was greatly impressed with the level of customer service offered by the Everett Hyundai dealership. My salesman (King Okocha) was courteous and knowledgeable, but more importantly went to great lengths to listen and deliver exactly what I was looking for. More
Great dealership This is my 4th car. Been to many dealership and this one is by far this was the fastest and smoothest process i experience. Would gladly come back to This is my 4th car. Been to many dealership and this one is by far this was the fastest and smoothest process i experience. Would gladly come back to purchase another vehicle. More