
Lee Johnson Hyundai of Everett
Everett, WA
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Fantastic Everyone I dealt with was professional and helpful. Never once felt pressured in any way. Very satisfied with my experience at Everett. I'll be bac Everyone I dealt with was professional and helpful. Never once felt pressured in any way. Very satisfied with my experience at Everett. I'll be back! More
Great service Our initial stop at Hyundai of Everett two weeks prior to our purchase left a lot to be desired. I do not recall the salesman's name, but his standar Our initial stop at Hyundai of Everett two weeks prior to our purchase left a lot to be desired. I do not recall the salesman's name, but his standard answer to any question was "I just want to be honest with you, I don't know, that's just me being honest." We were about to take a test drive, and after the fifth "I don't know", we were out of there. We then tried the Hyundai in Kirkland. We thought the salesman there was decent, though still lacked a lot of answers. And then they kept us waiting for 40 minutes while they compiled numbers to throw at us, when all we wanted was a price/invoice of the car. Didn't much care for that, we were out of there. We had looked at all the other models out there, literally, for a month or so, and my wife really liked the Santa Fe over all the others, including Honda, Nissan, Kia, Mazda, even the Acura we liked which was nice but over-priced. So we gave Hyundai of Everett another shot. I emailed and Greg put us in touch with Jeff. One of the things I really wanted was all the features really explained to my wife, who hasn't been driving all that long. And Jeff was great. He explained every little feature, button, switch--all of it, in detail. He insisted another test drive, which I thought was great. When it came to the price negotiation, they honored the Autotrader price we had found online for a vehicle that wasn't available for a second vehicle. There were no additional charges, which was refreshing. The young woman in finance (can't remember her name) was efficient and had a solid understanding of the paperwork. While she presented additional warranties there was no hard sale or pressure. While our first visit was a bit disappointing, Jeff really made up for it, and so far we're very pleased with our new Santa Fe. More
Great experience with my salesman and the finance dept. This was a exceptionally easy process thanks to Patrick Martin my wife loves her new car. And erin in the finance dept. was awesome she got the paymen This was a exceptionally easy process thanks to Patrick Martin my wife loves her new car. And erin in the finance dept. was awesome she got the payment down about as low as you could expect, so my wife loves her new car payment too !!! More
Oh yes! Things went great, was really quick! I'm super happy with my new car! Thank you for helping me out, i really needed it to work out! Things went great, was really quick! I'm super happy with my new car! Thank you for helping me out, i really needed it to work out! More
Had a great experience Had a great salesman., no pressure ..friendly ., he took his time with me and was very polite., thank you. . I will be sending my friends. Had a great salesman., no pressure ..friendly ., he took his time with me and was very polite., thank you. . I will be sending my friends. More
Our NEW 2016 Hyundai Accent! Awesome experience from beginning to end with a great bunch of people! Greeted by Don Rae right away. Asked our needs and also asked who helped us in Awesome experience from beginning to end with a great bunch of people! Greeted by Don Rae right away. Asked our needs and also asked who helped us in 2009 with first car from the dealership. Jeff Perrigoue was salesman in 2009 but with another customer so Don assisted us. Several times throughout the process we talked to Jeff also. Greg Harshorne, in financial, came to talk with us and thank us for being a customer after price was settled. Everyone was very pleasant and professional and this was appreciated! Highly recommend! More
Hyundai of Everett saved us from a dishonest repair facility We purchased an 08 Hyundai Sonata GLS from a private party 3 months ago. Very well maintained and the engine had even been professionally cleaned and We purchased an 08 Hyundai Sonata GLS from a private party 3 months ago. Very well maintained and the engine had even been professionally cleaned and detailed. Unfortunately, we started going through a quart of oil every two weeks. We discovered the entire upper surface of the engine was covered in oil and it had pooled up in all of the dips and grooves of the upper manifold. We took the car to a local repair facility on 128th in South Everett. I am not mentioning their name due to threats from the owner. We feared the worst due to the amount of oil. We were presented an estimate for $2400. We were told the valve covers were both leaking and the timing cover was leaking and it would be a very labor intensive repair and possibly damage to the motor for the lack of oil circulating. We were told to prepare for other possible repairs once it was taken apart. This turned out to be a complete lie. We were devastated by this estimate and decided we had to try taking it to the dealership for a second opinion. We had always steered clear of dealerships because of higher hourly shop rates and parts costs, or so I thought. We contacted Hyundai of Everett and were assisted by James. We drove the car to him for inspection and estimate. He looked at the motor for about 30 seconds and said, "I think I see your problem right here." He stated that it appeared the oil filter was not put back on correctly during the last oil change that it appeared crooked, possibly cross threaded. He could see this was the source of all of the oil without even taking anything apart. He said there appeared to be no oil leaking around the timing cover and there appeared to be a very slight leak out of the corner of one of the valve covers. He would know more after they looked at it in greater detail. That evening James called us and confirmed what he already knew. The oil filter was not put on correctly and it was missing "round seals" that are supposed to go on with the filter as part of the filter change for this Hyundai. There was a small amount of oil leaking around a valve cover, but not a huge deal. He also told us our brake pads were down to a point where they should be replaced. The cost of all of this? Out the door, with tax, $542. Oil changed, new filter, replaced valve cover gasket, tires rotated, all fluids topped off, new brake pads and a complete vehicle inspection. Thank you James and Hyundai of Everett. Everyone there was kind to us and we appreciated the honesty. We will never take our Hyundai to anyone else. EVER! More
Satisfactory Dealer Experience Patrick and Erin both went through the sales and finance processes thoroughly and gave us a good experience. Greg enhanced our experience by introduci Patrick and Erin both went through the sales and finance processes thoroughly and gave us a good experience. Greg enhanced our experience by introducing himself and making himself available to us. More
Returning lease and starting anew Pleasant and very appropriate level of attention to what I was trying to accomplish. Jeff P was great and process was reasonably painless. I drove pa Pleasant and very appropriate level of attention to what I was trying to accomplish. Jeff P was great and process was reasonably painless. I drove past another Hyundai dealer in order to deal with this group. I'm a repeat customer at Hyundai of Everett. More
my hyundai Great buying experience. this is the second car i have bought from Hyundai of Everett, second time was as great as the first time. Thank you Great buying experience. this is the second car i have bought from Hyundai of Everett, second time was as great as the first time. Thank you More