111 Reviews of Hyundai of Everett - Service Center
Service/parts Walked in with an AVR to get a key made and they told me I need a title or registration I've never had a problem at any other dealership getting keys Walked in with an AVR to get a key made and they told me I need a title or registration I've never had a problem at any other dealership getting keys made with the AVR. An AVR is an abandoned vehicle report which is the same thing as a title I don't recommend anyone goin here everytime I've had to order/buy something always had problems there More
Great experience I just wanted to give positive feedback about my experience at your dealership, in particular working with Jeff Plunkett. He's pleasure to work with I just wanted to give positive feedback about my experience at your dealership, in particular working with Jeff Plunkett. He's pleasure to work with, always extremely helpful, friendly and positive . He truly made it the most enjoyable car buying experience I've ever had. Thank you for all Zdenka Smith More
Jackie Walton, Sales Associate and overall dealership We purchased a new, 2006 Hyundai Santa Fe from Jackie Walton in July, 2006. She made the whole experience easy, painless and well worth doing again. We purchased a new, 2006 Hyundai Santa Fe from Jackie Walton in July, 2006. She made the whole experience easy, painless and well worth doing again. Two weeks later, we brought our son in to see her...and he ended up buying a 2007 Sonata Limited. We still own the Santa Fe and our son still has (and loves) his Sonata. We recommended Jackie to my sister, who went to see her about a month after we bought our Santa Fe, and she ended up buying the exact same make, model and color! Since that time, our nieces have bought used vehicles from Jackie; my son and his wife have traded in and bought two different used cars. A co-worker of my husband also bought his new 2007 Santa Fe there, on our recommendation...although he contacted them online, so did not get the pleasure of dealing directly with Jackie. Every single experience we have had, has been nothing but positive. Jackie is not at all "high pressure"; she genuinely cares about her customers, and is just a great person to deal with...not to mention fun to talk to!! I would not hesitate to recommend Jackie to ANYONE!! She knows, and believes in the product she sells; she is more than fair and accommodating, and I trust her knowledge and expertise in her field. Our car has never been serviced anywhere except this dealership. I apologize for not knowing the service people we have dealt with by name, but trust me, everyone in both Parts and Service has provided great service to us, each and every time. Thank you, Hyundai of Everett, for your great service work; your friendly personnel in every capacity...but especially for "our" Sales Associate, Jackie Walton!!! She is the BEST!! Sincerely, Reed and Linda Prosser More
Solid. Very friendly, gives good advice. Doesn't oversell or undersell. Honest. I used to avoid service at dealerships until working with James. Thanks man! oversell or undersell. Honest. I used to avoid service at dealerships until working with James. Thanks man! More
9/7/12 My mother's car was towed to this dealership twice in 2 weeks due to stalling and not being able to restart the car. The service dept. couldn't diagnose the problem and is now going to send her twice in 2 weeks due to stalling and not being able to restart the car. The service dept. couldn't diagnose the problem and is now going to send her home with a car that is sure to fail and leave her stranded again. This is not an acceptable solution for her, or anyone. 9/17/12 update: Before going to pick up the car on 9/7 I called to talk to a manager (again) about this problem because we were not willing to take the car without it having been repaired. About an hour after talking to Justin Meek, I got a call back saying that the service dept. had finally duplicated the stalling problem and were going to replace the fuel pump. They have done so, and my mom is back on the road as of 9/14. So far, so good. The car is not stalling anymore. For my 85 year-old mother this situation caused a great deal of anxiety. I can understand that the dealership couldn't just throw parts at the car in hopes of fixing something that didn't show up in their diagnostic tests, but they could have narrowed down the possibilities based on the symptoms my mom described, and their experience and expertise with their vehicles. Even the 2 tow truck drivers couldn't get the car to start and said the car needed a fuel pump. You would think the mechanics would have an even better idea of what the problem would be. Anyway, we finally have the problem resolved, hopefully. More
When I call to schedule the Sonata for a service James is always professional, knowledgeable and personal. I have always been scheduled in a very timely manner. I have scheduled with Hyundai of Everett all always professional, knowledgeable and personal. I have always been scheduled in a very timely manner. I have scheduled with Hyundai of Everett all services on this car over the years. This is why I recognize James and will continue coming to your business for this fine service. And share my experience with my friends and people I become aquainted with. As stated; this is why and I look forward to the next visit. Keep up the great job your doing James. More
In the years that I have been having my vehicles serviced at Hyundai of Everett, I have never met anyone as respectful, helpful and honest as Devin Micallef. He has been nothing but courteous and always has at Hyundai of Everett, I have never met anyone as respectful, helpful and honest as Devin Micallef. He has been nothing but courteous and always has a smile on his face. If I have a choice, I will ALWAYS have Devin Micallef as my service advisor. He is the best! More
Fast, efficient, answered all our questions, worked hard to make sure we were happy during our purchase process on both our vehicles and every time we come in for servicing. Always willing to go the extra to make sure we were happy during our purchase process on both our vehicles and every time we come in for servicing. Always willing to go the extra mile with a smile! More
The service department has always been friendly and accomodating. My 2007 Sonata has been a reliable and problem free vehicle since I bought it new. Not much to complain about really except the price o accomodating. My 2007 Sonata has been a reliable and problem free vehicle since I bought it new. Not much to complain about really except the price of the 60K mile service which is $875 plus tax. That is something to keep in mind when buying your vehicle. They may have low prices but they get you in other ways it seems. More
Cant fix some things wrong with my 05 Sonata. Been in 3 times same problem, never fixed. Sales floor is accomidating but service dept is another thing. Had to wait 2 weeks to get my car fixed because of lo times same problem, never fixed. Sales floor is accomidating but service dept is another thing. Had to wait 2 weeks to get my car fixed because of loaner car availability. After I got there I was told there was no loaner car for me. More