Back

Hyundai of Everett - Service Center

Everett, WA

4.8
105 Reviews

105 Reviews of Hyundai of Everett - Service Center

Sort by
January 26, 2024

Superb service! James and the other folks I interacted with there could not have been friendlier or more helpful! More

by jssteitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Woll, Eric Roberts
Jan 29, 2024 -

Lee Johnson Hyundai of Everett responded

Jssteitzer, we're delighted to know that James and the rest of our team at Lee Johnson Hyundai of Everett provided you with superb service. We look forward to serving you again! Safe travels!

December 27, 2023

Travis Wilson is the best. We had concerns and issues with our Tucson when we came into the dealership. He addressed each one and took care of everything. Thank you Travis! More

by nkastning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wilson
Jan 02, 2024 -

Lee Johnson Hyundai of Everett responded

Hi NK! We're glad to know that Travis was able to address all your concerns and provide a great experience at Lee Johnson Hyundai of Everett. Thanks for sharing this positive feedback!

December 14, 2023

Service for the vehicles they sell is miserable. Months long wait to schedule and inadequate work when finally in for service More

by Lhooqc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Woll, Eric Roberts
Dec 14, 2023 -

Lee Johnson Hyundai of Everett responded

Thank you for your review Lhooqc. We understand your concern and share your frustration. We are working hard to improve our staffing levels, efficiency, and quality of service within our service department to better service ALL of our customers. We also hope that completing our construction project will help improve our customer experience!! Please reach out to our service manager Robert Nelson at 425-258-9100 so that we can work better with you in the future.

December 07, 2023

My car was towed to the car dealer during the weekend. Eric helped to schedule an inspection and provided status of the progress by text messages. I was happy with the customer service experience. Thank y More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Woll, Eric Roberts
Dec 08, 2023 -

Lee Johnson Hyundai of Everett responded

Hi Jose! We're glad to know that Eric was able to assist you promptly and kept you updated during the process. Thanks for choosing Lee Johnson Hyundai of Everett!

November 14, 2023

I have had nothing but fantastic service with this dealership. I would recommend anyone go here for service. More

by dond48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Woll, Eric Roberts
Nov 15, 2023 -

Lee Johnson Hyundai of Everett responded

We're so glad to know you've had a fantastic experience with our service at Lee Johnson Hyundai of Everett. Thanks for the recommendation and your kind words!

November 09, 2023

Consistently get great service at this dealership. They know what I need and are always willing to help me with any issue I have. More

by dmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wilson
Nov 10, 2023 -

Lee Johnson Hyundai of Everett responded

We're delighted to know that you consistently receive great service at Lee Johnson Hyundai of Everett! Our team is always here and ready to assist with any issues. Thanks for the review!

November 07, 2023

Always courteous and willing to answer questions. Vehicle service at appointment time. A good multi-point check. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Woll
Nov 07, 2023 -

Lee Johnson Hyundai of Everett responded

Hey Fred, we're glad to know that you had a positive service experience with our team at Lee Johnson Hyundai of Everett. Thank you for your loyalty and feedback! We'll see you next time. Safe travels!

October 26, 2023

Not only did Hyundai refuse to fix my car that's under warranty and a recall for the exact problem, but the dealership left my car unlocked on the lot and it was broken into and rifled through and items s More

by Ashley Berger
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristina
Oct 30, 2023 -

Lee Johnson Hyundai of Everett responded

Ashely, thank you for talking with me the other day and providing this review. We apologize that Hyundai declined your request to replace your engine under their limited recall. If they had approved the request, we would have then been able to provide a service loaner. Also, as we discussed, please let us know if you notice anything being taken from your car so that we can replace those items. thank you and take care, Robert Nelson - Service Manager - (425) 258-9100

Oct 30, 2023 -

Ashley Berger responded

I came in three times and you didn't fix the problem. I see no reason for a fourth futile attempt.

October 13, 2023

Excellent customer service and friendly service advisers. The dealership was under renovation but they made my visit seamless and comfortable. Eric took great care of me and kept me informed of the status of More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Roberts
Oct 16, 2023 -

Lee Johnson Hyundai of Everett responded

Hi Jim! It's great to know that despite the renovation, Eric and our team at Lee Johnson Hyundai of Everett were able to provide a seamless experience for you. We're glad you appreciated the car wash too! Thanks for your support.

October 12, 2023

Great service as usual minimal wait time, friendly staff. Best service!! Professional staff. 5 star rating. More

by sanlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina kaighin-Wotring
Oct 12, 2023 -

Lee Johnson Hyundai of Everett responded

We're delighted to know that you had a great experience with our team at Lee Johnson Hyundai of Everett! Your feedback about the service and staff is much appreciated. Thank you for your 5-star rating!

...
4
...