Lee Johnson Mazda of Seattle

Excellent work and follow through on a factory recall involving a headlight on my CX-5. David was very persistent. I will be definitely be back. involving a headlight on my CX-5. David was very persistent. I will be definitely be back. More

Buying our car at U Mazda was a very positive experience. So very helpful. This is our second time buying from U Mazda and we love it! So very helpful. This is our second time buying from U Mazda and we love it! More

From the first call University Mazda was great. Easy to get car in, drop off, get loaner and return. Good communication on diagnostics. Brian at Service desk was great! get car in, drop off, get loaner and return. Good communication on diagnostics. Brian at Service desk was great! More

Expensive, but what dealership isn’t. I had neglected my Mazda CX-9 for quite some time, partially due to COVID and partially because I didn’t want to spend the money. Multiple services were needed and all Mazda CX-9 for quite some time, partially due to COVID and partially because I didn’t want to spend the money. Multiple services were needed and all took place in the time frame specified and while it has only been a day, our SUV feels quite different (for the better). I had the coolant flushed, transmission serviced, battery replaced, oil changed (way overdue), and check engine light resolved. So far so good and I’ll be going back as the technician did what they needed to do. More

Brian Said is the best! He is great at getting me an appointment quickly. He and the service crew are fabulous and resolve my problem quickly. Thanks, guys!! appointment quickly. He and the service crew are fabulous and resolve my problem quickly. Thanks, guys!! More

Ryan did a really great job from start to finish when I brought in my Mazda3 for an oil change and wiper blade change. Thank you! brought in my Mazda3 for an oil change and wiper blade change. Thank you! More

I have been a customer of University Mazda since 2008 when I bought my car from them. After going to many other dealerships, it was immediately clear to me that University Mazda was different. The entire when I bought my car from them. After going to many other dealerships, it was immediately clear to me that University Mazda was different. The entire organization is clear lead by sound minded leadership that brings on staff who are knowledgeable, care about doing the right thing for their customers and professional. Recently I took my Mazda Hatchback in for some maintenance. The mechanics successfully addressed all issues my car was having. Some were nothing, like the Check Engine Light just needed to be reset, so no charge, and a worn out Engine Mount that was the cause of some bumping movement at 60 mph. They also go above and beyond checking things out of courtesy to ensure my safety such as the lights working around my license plate, and the battery on my key. All these years I can say that University Mazda has done me good. They investigate and successfully find the issues a car is having, successfully repair them, charge soundly and do not over charge or over recommend repairs. Thank you University Mazda. More

They service desk provided excellent service regarding my tire pressure indicators. The service was fast, quick and top quality. They explained what was performed and hard reset my tire indicators. A job we tire pressure indicators. The service was fast, quick and top quality. They explained what was performed and hard reset my tire indicators. A job well done. More

Great employees, service for the last 25+ years, even with Covid-19. Keep up the great work! I also appreciate having my car washed after the service. with Covid-19. Keep up the great work! I also appreciate having my car washed after the service. More

Setup during Covid19 was easy over the phone for towing and setup appt. guidelines were setup and followed. Love the service of using Mazda towing program and having service. Communication was good albeit and setup appt. guidelines were setup and followed. Love the service of using Mazda towing program and having service. Communication was good albeit; when picking up car and driving off ...I noticed the tire warning light was on and smudges in car. I drove back and all was taken care in under 20 mins. Thanks for walking me back To my car to ensure everything was working and cleaned to my satisfaction. That’s great customer service More