Lee Johnson Mazda of Seattle

Service was quick, efficient and friendly as always! We own a BMW and a Range Rover and the service at University Mazda is far better than either of those dealerships! own a BMW and a Range Rover and the service at University Mazda is far better than either of those dealerships! More

Check in and service was painless during the pandemic. Waiting area was just myself and another customer, usually there’d be more. Estimated time for service was pretty much on point. Waiting area was just myself and another customer, usually there’d be more. Estimated time for service was pretty much on point. More

I am always so pleased with the level of service and feel comfortable sticking around to get work done while I wait for my car. comfortable sticking around to get work done while I wait for my car. More

The service technicians are always very courteous. Any questions I may have are speedily answered. Complimentary coffee and bottled water are greatly appreciated. The shop is very clean and neat. questions I may have are speedily answered. Complimentary coffee and bottled water are greatly appreciated. The shop is very clean and neat. More

I bought my Mazda at University Mazda 10 years ago and always have it serviced there. I trust U Mazda and remain a loyal customer. I am always treated well, the work done fully explained. I realize this i always have it serviced there. I trust U Mazda and remain a loyal customer. I am always treated well, the work done fully explained. I realize this is rare these days, so it's nice to have a reliable place for my auto service. More

Routine maintenance in the time of Covid-19. Fast, courteous service: Thought the "add-on" items -- an air filter and a cabin (HEPA?) filter -- were possibly recommended and installed a bit soo Fast, courteous service: Thought the "add-on" items -- an air filter and a cabin (HEPA?) filter -- were possibly recommended and installed a bit sooner than conditions and mileage since my last service required, but that's trivial. One repeat complaint from the last time I was surveyed: The complimentary carwash left large, visible unwashed patches, and a very wet floormat on the driver's side. I know free is a very good price, but if you're going to offer this service, spend the extra minute or two to get it right. More

William was great to work with! He was patient with my questions, very helpful to show me how things worked with the car and overall, very professional and friendly! questions, very helpful to show me how things worked with the car and overall, very professional and friendly! More

responsive as usual fast, courteous service for routine maintenance. Completed in two hours, as promised! They answered questions thoroughly about software updates for en fast, courteous service for routine maintenance. Completed in two hours, as promised! They answered questions thoroughly about software updates for entertainment system and Apple Play. More

good experience I test drove a couple of mazda 3s and found one I liked. Paperwork dragged on a bit but overall I had a good experience I test drove a couple of mazda 3s and found one I liked. Paperwork dragged on a bit but overall I had a good experience More

They were professional and easy to work with. They pulled up three cars that we could compare. And once we decided on the right car, the buying process was very efficient. up three cars that we could compare. And once we decided on the right car, the buying process was very efficient. More