
Lee Johnson Mazda of Seattle
Seattle, WA
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Service staff is professional and friendly My service rep Brian, knows my car and my driving habits. He makes sure I know about any issues that I should be concerned with avoid costly expenses My service rep Brian, knows my car and my driving habits. He makes sure I know about any issues that I should be concerned with avoid costly expenses later. More
Buying a Car Buying a new car at the dealership always takes time. Lots of papers to sign. But this was a pleasant experience. Everyone was courteous and knowledge Buying a new car at the dealership always takes time. Lots of papers to sign. But this was a pleasant experience. Everyone was courteous and knowledgeable. More
In a nut shell Service is first rate, but customer waiting room is awful! Chairs are uncomfortable, TV is unintelligible, cramped space and glaring lighting, magazi Service is first rate, but customer waiting room is awful! Chairs are uncomfortable, TV is unintelligible, cramped space and glaring lighting, magazines worn and out of date. Restroom access is remote and not disability accommodating (stairs)! More
Concierge service!Very professional & prompt Concierge service! Very professional & prompt service. Technicians are seasoned knowledgeable employees that are consistent in their work which is a Concierge service! Very professional & prompt service. Technicians are seasoned knowledgeable employees that are consistent in their work which is always important to me as a customer. More
all good except.. My husband bought this car for me, new, in 2009. It's been serviced there ever since. He died suddenly in 2017. I've indicated numerous times that My husband bought this car for me, new, in 2009. It's been serviced there ever since. He died suddenly in 2017. I've indicated numerous times that your correspondence, e-mails, etc., ALWAYS addressed to HIM, need to be updated. More
The way customer service should be! In several decades of owning cars (Mercedes, BMW, Toyota), this dealership has stood head and shoulders above the others! I always feel as if I am bei In several decades of owning cars (Mercedes, BMW, Toyota), this dealership has stood head and shoulders above the others! I always feel as if I am being taken care of, not being taken advantage of. Prompt and efficient, service manager Brian doesn't miss an opportunity to go above and beyond. For the first time in my driving history, I actually look forward to bringing my car into the dealer to be serviced! More
The service I received at University Mazda was superb. Because of COVID-19 I did not want to go to the shop and they offered to come pick my car up and then bring it back after they were done with the ser Because of COVID-19 I did not want to go to the shop and they offered to come pick my car up and then bring it back after they were done with the service. They keep me apprised by phone instead of the way and I couldn’t of been treated any better.p More
Great service, as always Always a positive experience...everything was on schedule, handled quickly, friendly and supportive staff, no problems whatsoever. Getting your car s Always a positive experience...everything was on schedule, handled quickly, friendly and supportive staff, no problems whatsoever. Getting your car serviced should always be this easy. More