Lee Johnson Mazda of Seattle

Warranty Service My heads up display stopped working and I was able to schedule an appointment within a few days. The service rep on the phone took the initiative to My heads up display stopped working and I was able to schedule an appointment within a few days. The service rep on the phone took the initiative to schedule a loaner car as he felt I would need it. That was true, it took two days. But I was not inconvenienced in the least. Brian greeted me and in addition to the warranty work, he updated my computers at no charge, and then did a oil change as requested. When I picked up my car, it was gleaming due to U Mazda having washed it. That's a little something extra that means alot. I would buy another car from U Mazda and I will continue to call on them for service. More

They did the job quickly and it was thororough and well done I like University Mazda both for the sales and service departments. After I bought my car form them I convinced my sister to also buy from them. We I like University Mazda both for the sales and service departments. After I bought my car form them I convinced my sister to also buy from them. We both take our cars to their service department. More

excellent service This dealership has the best customer service.From the sales team to the service center you always feel special and taken care of. Umazda is the best! This dealership has the best customer service.From the sales team to the service center you always feel special and taken care of. Umazda is the best! More

Great experience - genuine and welcoming Mazda was not in my car buying consideration set. After friends suggested I check it out, I stopped by University Mazda and from the onset was treate Mazda was not in my car buying consideration set. After friends suggested I check it out, I stopped by University Mazda and from the onset was treated with respect and service that met my needs. The team is highly knowledgeable and works as one team - I worked with two sales associates to help me make my decision. Thank you for making my experience seamless for me and my family. More

I brought my RX8 in for a regular service, and University Mazda took excellent care of my vehicle and I, as usual. It was easy to set up an appointment, and they were able to get the work done in the time w Mazda took excellent care of my vehicle and I, as usual. It was easy to set up an appointment, and they were able to get the work done in the time we had set aside. The service team members were professional and friendly. No complaints. More

Always kind and welcoming. They are incredibly knowledgeable and I wouldn't want to take my car anywhere else. They are quick and accommodating for any need you have. knowledgeable and I wouldn't want to take my car anywhere else. They are quick and accommodating for any need you have. More

University Mazda has always shown great customer service for the more than 6 years I have been dealing with them- Sales and service. i would highly recommend them. for the more than 6 years I have been dealing with them- Sales and service. i would highly recommend them. More

Goes the Extra Mile When I asked about a good place to clean my car to vacuum it out after the service, they did it themselves. Thank you for the extra, above and beyond When I asked about a good place to clean my car to vacuum it out after the service, they did it themselves. Thank you for the extra, above and beyond, customer service. More

William Whittico was friendly, professional, and easy to work with. Haven't bought a used vehicle in a long time and was a little wary, to be honest. William was low pressure and kept things moving quickly. work with. Haven't bought a used vehicle in a long time and was a little wary, to be honest. William was low pressure and kept things moving quickly. Although I never felt rushed, the whole transaction from initial greeting to signing the paperwork was a breeze and we were on the road in record time. More

Amazing service department staff Our son returned home from high school in his CX-3 with a flat rear tire. I called David and he overbooked me the next day to take care of the car and Our son returned home from high school in his CX-3 with a flat rear tire. I called David and he overbooked me the next day to take care of the car and moved up some scheduled maintenance items to get everything done at the same time with some appreciated customer loyalty discounts. Turned out there was some roadside metal debris that had pierced the sidewall which was not repairable. The front tires were apparently still good, so they only recommended swapping out the 2 rear tires which was a pleasant surprise and saved me from spending $$ on buying a full set of new tires for the 4-wheel drive compact SUV. Even though we live on the Eastside, I don't mind making the trip downtown for the outstanding and honest customer service at University Mazda. Thanks! More