Lee Johnson Mazda of Seattle

Amazing service department staff Our son returned home from high school in his CX-3 with a flat rear tire. I called David and he overbooked me the next day to take care of the car and Our son returned home from high school in his CX-3 with a flat rear tire. I called David and he overbooked me the next day to take care of the car and moved up some scheduled maintenance items to get everything done at the same time with some appreciated customer loyalty discounts. Turned out there was some roadside metal debris that had pierced the sidewall which was not repairable. The front tires were apparently still good, so they only recommended swapping out the 2 rear tires which was a pleasant surprise and saved me from spending $$ on buying a full set of new tires for the 4-wheel drive compact SUV. Even though we live on the Eastside, I don't mind making the trip downtown for the outstanding and honest customer service at University Mazda. Thanks! More

good car, good price Did most of my research online, had 2 cars to look at when I went to the dealer. Bought the car that day, they were flexible in making it happen. On Did most of my research online, had 2 cars to look at when I went to the dealer. Bought the car that day, they were flexible in making it happen. Only issue was a delay getting out the door because their contracts person wasn't in that morning, but not worth removing a star. Great experience. More

Duane Watkins, the UMazda sales manager, was all around excellent. I test drove a car, bought it, completed the leasing paperwork, and drove it home, all in fewer than 3 hours. Duane then followed up to excellent. I test drove a car, bought it, completed the leasing paperwork, and drove it home, all in fewer than 3 hours. Duane then followed up to be certain the service department timely installed the optional equipment, and trained me the Apple Play. All in all, an excellent experience More

My Best Ever Car Experience My 24-year-old sedan unexpectedly "died" in a grocery parking lot in 2016. A call for help brought a man friend who suggested checking out Universit My 24-year-old sedan unexpectedly "died" in a grocery parking lot in 2016. A call for help brought a man friend who suggested checking out University Mazda and dropped me off there. After a test drive, I decided to lease the Mazda 3, did the paperwork and drove home in my new car. Easy peasy! Three years later when the lease expired, I bought it. I love this car and the good service at Mazda. (I'm 79.) More

Great service, on time, clean, kind. The staff are every knowledgeable and take plenty of time to ensure all my questions were answered. I highly recommend knowledgeable and take plenty of time to ensure all my questions were answered. I highly recommend More

Fast, friendly service. Nice on-line scheduling experience. My car was ready when promised. The sales rep researched my questions that were unrelated to the oil change and provided recommendations experience. My car was ready when promised. The sales rep researched my questions that were unrelated to the oil change and provided recommendations and a referral. More

Respectful to this old lady, on time I've bought two Mazda's from University Mazda, both have lasted many years, always get service here because it's always a good experience. I'll buy m I've bought two Mazda's from University Mazda, both have lasted many years, always get service here because it's always a good experience. I'll buy my next (and last) car from them. And I hate doing these reviews. I only do them because I understand it affects the dealership's national rating. More

Excellent experience from start to finish of service. The service personal are courteous and knowledgeable. They are trustworthy, and do not recommend unnecessary procedures or products. The waiting room The service personal are courteous and knowledgeable. They are trustworthy, and do not recommend unnecessary procedures or products. The waiting room is clean and comfortable, and the car is returned washed and vacuumed at the end of service. I bought my Mazda at this dealership and I will buy my next car at this dealership. More

Second car purchased from them; zero BS Worked with Sonny Pigg. He was very professional and knew lots about the CX-5. He was respectful and listened to my thoughts and ideas. Sales Manager Worked with Sonny Pigg. He was very professional and knew lots about the CX-5. He was respectful and listened to my thoughts and ideas. Sales Manager and Finance people were good too. Overall good experience. More

Friendly no pressure, Everyone at dealership is very personable and helpful. Great buying experience. Did not feel pressured to purchase. Found car I wanted a buying was ea Everyone at dealership is very personable and helpful. Great buying experience. Did not feel pressured to purchase. Found car I wanted a buying was easy. More